Peer-To-Peer Deliveries
Get paid for delivering marketplace items
Dashers who dash with a car will be able to earn by delivering items sold on local, peer to peer marketplaces. Keep an eye out in the Dasher app for “Peer to Peer” orders, and let us know what you think! You can decline these orders at any time with no impact to your ratings.
Introducing Peer to Peer deliveries
Earn with confidence knowing you’ll receive a guaranteed total pay, shown on the offer screen before you accept the order. You’ll be paid based on time and distance while delivering these orders.
You have the choice: Peer to Peer orders are fully optional. You may decline these orders at any time with no impact to your ratings.
Deliver with peace of mind – and know we’re here to help. In the event that anything comes up, SafeDash is available 24/7 at the swipe of a button if you need it.
How it works
01: Open the Dasher app and look out for offers
You’ll see a “Peer to Peer” banner on the offer screen.
02: Pick up from the seller — usually at a residential address or local business
The seller should have the item packed in a sealed box or bag, ready for you to easily pick up and drop off. The Dasher app will prompt you to take a photo of the package to confirm you picked it up.
03: Complete the delivery following the simple steps in-app
Once you’re at the customer’s location, look at the dropoff instructions for details on where to leave the package. Last step: the Dasher app will prompt you to take a photo of the item once you’ve dropped it off so the customer knows it’s there
Your step-by-step guide
1. Look out for a Peer to Peer banner on the offer screen
2. Tap Accept, then head to the address to pick up the order. You’ll be picking it up at the seller’s location, which is usually a residential address or local business, and dropping it off to a customer’s location. Note that you can decline a Peer to Peer order with no impact to your platform ratings.
3. Once you arrive at the pickup location, the Dasher app will prompt you to Submit a photo of the package to verify that you’ve picked it up. Once you submit the photo, tap Confirm to confirm that the item was picked up.
4. Once you arrive at the drop off location, take a look at the Drop off instructions and drop the item where indicated in the delivery notes. If the customer didn’t provide Drop off instructions, the Dasher app will prompt you to Call customer for instructions. Next, the Dasher app will prompt you to Take a photo to verify that you dropped off the item.
5. Once that’s done, tap Complete delivery.
Frequently asked questions
Q: Do I have to accept Peer to Peer orders?
A: Peer to Peer orders are fully optional – you may decline these orders at any time with no impact to your ratings.
Q: What am I delivering?
A: *Peer to Peer orders may contain items like toys, collectibles, electronics, home goods, or clothing which should be packed in a sealed box or bag ahead of your arrival. They should be non-bulky, able to fit in the trunk of a regular car, and weigh less than 50 pounds. You’ll see the buyer’s name and order number on the package.
Q: What if I can’t deliver the item?
A: If the item is too large or you don’t feel comfortable delivering it, you can easily unassign with no impact to your platform metrics. Just select Issue At Pickup and a Support member will assist you.
Q: How are Peer to Peer orders different from restaurant orders?
A: These orders require you to take a quick photo upon pickup and dropoff. To make sure the order is in good shape when you pick it up, the Dasher app will prompt you to take a picture of the item before you pick it up. To make sure the customer knows you’ve dropped off the order, the Dasher app will prompt you to take a picture of the item in the drop off location before you complete the delivery.
Q: What if the item isn’t ready when I arrive to pick it up?
A: The item should be at the doorstep at the pickup location, or the seller may be there to hand the item to you. If you have issues finding the pickup location or item, you can use the Dasher app to call or text the seller directly to get more information. If the seller doesn’t provide guidance or a properly packed item, you can unassign or cancel the order with no impact to your metrics.
Q: How will I get paid?
A: Earn with confidence knowing you’ll receive a guaranteed total pay, shown on the offer screen before you accept the order. You’ll be paid based on time and distance while delivering these orders.
Q: How do I qualify for Peer to Peer orders?
A: You may see Peer to Peer orders if they are based in NYC and you’re dashing with a car.
Q: What if I need help during the dash?
A: If you need help, we’ve got your back! Reach out to Support anytime through the Dasher app, and SafeDash is available 24/7 if you need it.
Want to share your thoughts? We’d love to hear from you. Send your feedback here.
