Setting Your Business Profile for Easier Expensing

In this article

• What is a Business Profile?

  • Why Use a Business Profile?

• How to Set Up My Business Profile

  • Editing Your Business Profile

• How to Use Your Business Profile at Checkout

• Downloading Your Business Receipt

  • Business Receipts in Order History

• Linking to Your Expense Provider

• Sending Receipts to your Expense Provider

• FAQ

What is a Business Profile?

1. A Business Profile is a feature that allows customers to more easily track and expense work meal spend. This feature allows you to:

   1. Separate orders placed for personal vs. work occasions

   2. Set a default card for your business expenses through DoorDash

   3. Set a default email for your business receipts to be sent to

   4. Connect with an expense provider to automatically send receipts to the provider, so it’s ready for you when you want to submit the expense report for that meal

Why Use a Business Profile?

• A Business Profile simplifies managing business expenses and keeps personal and business meals separate. It helps users save time with expense reporting and companies save time chasing receipts for expense reports.

How to Set Up My Business Profile

1. From your DoorDash homepage, click Account on the left-hand sidebar.

2. Click Account again from under Account Settings.

3. Under the Business Profile section of the Account page, click Create profile.

Desktop

Mobile (IOS)

Once within the ‘Create Your Business profile’ window:

1. Fill out the email you would like business order receipts sent to. (Optional)

2. Add + select the default Payment Method you want associated with your Business Profile.

   • Note: You can use the same default payment method for business profile as for your personal profile on DoorDash.

3. Click Create Profile.

Desktop

Mobile (IOS)

4. Next, you’ll have the option to connect your business profile to an integrated expense provider, to automatically send business profile order receipts to that provider. If you would like to link an expense provider, click the corresponding Link button.

• Currently, business profile offers Emburse Enterprise (Chrome River), Emburse Professional (Certify), Emburse Spend, SAP Concur, Expensify, Ramp, and Brex. We are constantly adding new providers to check back if your provider is not yet available.

Desktop

Mobile (IOS)

You can also create a Business Profile from the ‘Business’ tab of your Orders page:

Desktop

Mobile (IOS)

Linking to Your Expense ProviderNote: This experience varies by expense provider

For SAP Concur

1. Once you click Link next to SAP Concur, you’ll be brought to the login page of their expense provider

   Note: Please log into Concur with the email address that’s connected to your Concur account. This email address may differ from your DoorDash account or business profile email address

Desktop

Mobile (IOS)

1. Once you have logged into your account you will see a confirmation page.

For Emburse, Expensify, Ramp, & Brex

1. Once you click Link next to the expense provider of your choice, you’ll be prompted to verify your work email via a 6-digit code sent to your work email inbox

1. Verify the code to complete the expense provider integration.

• If you have created a business profile without setting up expense provider linkage, you can do it later from several places:

  • You can start the linking process from the banner on your Orders page:

• You can start the linking process from the Business Profiles section of your Account page, click Edit Profile, then under ‘Expense provider’ click Link:

Editing your Business Profile

Once you’ve created your Business Profile, the ‘Create Profile’ button in your Account Settings will change to Edit Profile. From the same window as before, you can edit both the payment method and email set during your initial Business Profile setup.

How to Use Your Business Profile at Checkout

Once a Business Profile has been created, you can toggle between your Personal and Business Profiles at Checkout on every order. You will find this button under Payment Details, on the Checkout screen:

Desktop

(Checkout Page - Payment Details section - Business Profile toggled ON)

Mobile (iOS)

Please note that this will automatically be set to your Personal profile, and must be toggled to Business manually.

Downloading Your Business Receipt

Once your delivery has been completed, you will receive an email with ‘Business receipt’ in the Subject. This email will contain:

1. A link to view your Order back in DoorDash

2. A PDF file attachment containing the business receipt

(Business Receipt Example from PDF Attachment)

Business Receipts in Order History

If you click into Orders from the left sidebar of your DoorDash homepage, you will now see two updates:

1. Each order is now labeled either a Personal or Business order

2. You can toggle between ‘Personal,’ ‘Business,’ or ‘All’ order types at the top.

Desktop

(Sample View of Orders Page - Business Orders Toggled)

Mobile (iOS)

Sending Receipts to your Expense Provider

Receipts for any new orders placed under your Business Profile will automatically be sent to your expense account.

You can retroactively submit receipts for past orders by going to your Orders page:

1. Click View Receipt beside the order.

2. Scroll to the bottom of your receipt

3. Click Send Receipt

Please note that receipts will be listed under the name of the restaurant or store, not ‘Doordash’.

FAQ

Can I use the same Payment Method for my Business + Personal Orders?

Yes, you can use the same payment method for both Business and Personal Orders! You can use whichever payment method you need for either.

Can I use the same email for my Business + Personal Orders?

Yes - it can be whatever email you’d like order receipts sent to. This field is optional. Your Business order receipts will default to your DoorDash account email, if this field is left blank.

Is there a way for me to attach an expense code or memo to my Business Profile order?

No, at the moment there is no option to add an expense code or memo to Business Profiles orders.

How do I access my business order receipts?

You can opt in to automatically sharing your receipts with one additional email address. This may be your own work email address, that of a colleague, or internal department for accounting purposes.

You will still get an email receipt to your default DoorDash account email, and you will also get an email receipt to the email associated with your Business Profile.

Can I export my receipts?

After your order is delivered, you will receive an email to the email address provided during Business Profile creation. This will contain a PDF attachment of the business receipt that you may download.

You can also view the order receipts of all past orders by clicking into Orders from the left sidebar of your DoorDash homepage. Clicking the ‘Business’ toggle will filter these to only Business orders.

What expense providers are available?

DoorDash is integrated with Emburse Enterprise (Chrome River), Emburse Professional (Certify), Emburse Spend, SAP Concur, Expensify, Ramp, and Brex.

I used my Personal Profile instead of my Business, or I used my Business Profile instead of my Personal. Can I change which profile was used post-checkout?

If the wrong Profile was selected at checkout, this cannot be reversed. While we can potentially update the payment method used on the order (see below,) the order will still be marked as a ‘Personal’ or ‘Business’ order in your Order History, and the business receipt cannot be altered post-checkout.

Can I change the payment method on this order?

If you paid for your order with a credit card, please reach out to Support for assistance. If you used any other payment method, however, unfortunately this cannot be swapped post-checkout.

What’s the difference between being a DoorDash for Business (DDFB) customer and having a Business Profile?

DoorDash for Business is a corporate benefit program that a company signs up for with the DDFB sales team, while Business Profiles are a separate feature that any individual user can enable on their DoorDash account. Enabling your Business Profile will NOT sign you up for DDFB. If you’re interested in learning more about what DDFB can offer your company, start here.

If you are looking to start a DoorDash for Business account to unlock benefits such as Expensed Meals or corporate DashPass, start here.

If you are trying to join your company’s existing DoorDash for Business Portal, and need assistance, please email our VIP Support at [email protected].