Doordash Cookie Policy

5 min de lecture

Effective Date: January 1, 2022

This Cookie Policy informs about the use of Cookies on the following websites for which DoorDash is responsible: Help.doordash.com, Doordash.com/dasher, Doordash.com, Doordash.com/merchant (Merchant Portal), get.doordash.com and identity.doordash.com (“Website(s)”).

Where data is collected by DoorDash as data controller, it will be processed in accordance with the provisions of our privacy policy, where you find contact information if you have any questions about this Cookie Policy or about the related collection, processing or use of your personal data.

1.What is a Cookie?

In order to improve our Website and to make it as user-friendly as possible for you, we use Cookies. A Cookie is a small text file that is stored on your computer's operating system when you log on to our Website. Also, Cookies themselves keep information such as your preferred language or other personal page settings. When you later revisit the respective browser, the stored Cookie information is transmitted back to the Website. This avoids having to re-enter all the necessary data each time you log on to our Website. Cookies also allow us to recognize your preferences and to tailor our Website to your interests.

2.Types of Cookies used on our Website and processing of personal data that may result from them

We use several types of Cookies on our Website. The Cookies are set either by DoorDash and are not made accessible by browsers across domains (“First Party Cookies”) or by third party providers whose services are used by DoorDash, which are accessible across domains (“Third Party Cookies”).

Furthermore, a distinction is made between “session Cookies”, which are deleted as soon as you close your browser, and “persistent Cookies”, which are stored beyond the individual session. With regard to their specific function, it must be differentiated between the following types of Cookies:

2.1Essential Cookies:

Essential Cookies are technically necessary in order to navigate our Website, use basic functions and ensure the security of the Website. Without these cookies, we cannot provide the requested services. They neither collect information about you for marketing purposes, nor do they store which web pages you have visited.

Essential Cookies allow DoorDash to collect personal data about you. This includes your session IDs, data about your preferences for using the Website and your choices about the use of Cookies. We do not require your consent to use Essential Cookies. The legal basis for processing this personal data is DoorDash’s legitimate interest, according to Art. 6 (1) lit. f GDPR, in ensuring that its Website functions correctly and according to the preferences indicated by each user. These Cookies allow the main services of the Website to function optimally. They are enabled by default on the Website but you can technically block them using your browser settings (Opt-Out). In this case, your experience on the Website may be degraded.

To view a list of our Essential Cookies click here.

2.2Preference Cookies:

Preference Cookies are necessary for the purpose of storing preferences and cannot be seen as statistics-anonymous, statistics, marketing or analytical. They are non-essential Cookies. These Cookies allow us, with your consent, to remember choices or changes you have made (such as to language settings or font size or your choices regarding the use of Cookies).

These Cookies allow DoorDash to collect personal data about you. The legal basis for processing this personal data is your consent, according to Art. 6 (1) lit. a GDPR.

To view a list of our Preference Cookies click here.

2.3Analytical Cookies:

Analytical Cookies collect information about how you use our Website, which pages you visit and, for example, whether errors occur during Website use. These Cookies are used by DoorDash to optimize our Website, i.e. its performance and to measure the audience of the Website. This includes to measure the number of visitors to our Website and to find out what interests our users. On the basis of these measurements DoorDash can optimize the user-friendliness of the Website and can correct any errors. For example, we use this information to determine whether specific content or communications have been viewed, which helps us to improve our Website and communications.

These Cookies allow DoorDash to collect personal data about you. The legal basis for processing this personal data is your consent, according to Art. 6 (1) lit. a GDPR.

To view a list of our Analytical Cookies click here.

2.4Targeting Cookies:

Targeting Cookies are used to offer the Website user tailored advertising on the Website or third-party offers and to measure the effectiveness of these offers. That means the Cookies help us to provide you with personalized advertising, allow us to manage online advertising on our Website by passing relevant information to our partners and collect personal data about you. The legal basis for processing this personal data is your consent, according to Art. 6 (1) lit. a GDPR.

To view a list of our Targeting Cookies click here

3. Your Rights

You have the following rights:

  • Right to information and access to personal data we process about you;

  • Right to correct or delete or to limit the processing of your personal data;

  • Right of refusal and withdrawal of consent;

  • Right not to be subject to a decision based solely on automated processing;

  • Right to data transferability (i.e. receiving your personal data in a structured, commonly used and machine-readable format);

  • Right to appeal to the competent supervisory authority;

  • Right to object to the processing of your personal data, particularly if the data processing is based on our legitimate interests.

You may exercise these rights by contacting us at [email protected].

If you do not have a DoorDash account, you may exercise your right to know or your right to deletion by emailing your request to us at [email protected] from the email address that you believe is associated with DoorDash, with the subject line “Non-user Data Request.” For safety and to otherwise prevent fraud, we may ask that you provide us with certain Personal Data that’s reasonably necessary for us to confirm your identity. For more information, please view our privacy policy here.