Why can’t I schedule a Dash, extend a Dash or Dash Now?

1 min read

Why can’t I schedule a Dash, extend a Dash or Dash Now?

New Dashers:

If you are a new Dasher but have not received a Welcome Email from DoorDash stating your account is activated, the app and its features will be limited.

Be sure you have completed:

  1. Dasher Signup Process

  2. Set up your Red Card to activate your account

    • Even though you may not have received your Red Card yet, you may be in a market that allows you to Instant Dash without having a Welcome Kit.

Existing Dashers:

You can Dash Now or Schedule a Dash for later. When Dashing, drive to a Hot Spot to maximize your opportunity to receive orders. You can also Edit or Delete an Existing Dash.

When scheduling a Dash for later, if you do not see a city and time that works for you (i.e. can’t schedule a dash) within the Schedule page, there are likely enough Dashers on the road. You may check back later as additional time slots may open up.

If you can't find what you are looking for:

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Looking for Dasher gear?

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Why can’t I schedule a Dash, extend a Dash or Dash Now? | Dasher Support | DoorDash Help Center