Why can’t I schedule a Dash, extend a Dash or Dash Now?

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Why can’t I schedule a Dash, extend a Dash or Dash Now?

New Dashers:

If you are a new Dasher but have not received a Welcome Email from DoorDash stating your account is activated, the app and its features will be limited.

Be sure you have completed:

  1. Dasher Signup Process

  2. Set up your Red Card to activate your account

    • Even though you may not have received your Red Card yet, you may be in a market that allows you to Instant Dash without having a Welcome Kit.

Existing Dashers:

You can Dash Now or Schedule a Dash for later. When Dashing, drive to a Hot Spot to maximize your opportunity to receive orders. You can also Edit or Delete an Existing Dash.

When scheduling a Dash for later, if you do not see a city and time that works for you (i.e. can’t schedule a dash) within the Schedule page, there are likely enough Dashers on the road. You may check back later as additional time slots may open up.