Chat Support in the Dasher App

1 min read

Dasher chat support has moved into the Dasher app, and now you can access it even when you’re not dashing! To access chat support when you’re not on a dash follow the steps below:

Step 1: Navigate to the SideBar Nav menu by tapping on icon in the top left corner of the homescreen

Step 2: Tap on “Help” In the SideBar Dropdown menu – this will open up the Support Hub.

Step 3: Navigate to the bottom of the screen and tap “additional resources”

Step 4: Select how you would like to communicate with a Dasher Support Agent

Migrated from Salesforce: https://lh7-rt.googleusercontent.com/docsz/AD_4nXfANgQ5yhHMKs2hxlc9zB0LOxqqtv1X_w98ivmiiJkwP5GtTOyEIUmmgHwGW8jGMmrgkdNtR93JW598OI6s4v3HIxkXRm8A8XXxkNpaaw_PyCX3Gz2P1YGt9vgQNBvOjHyaNd9uTA?key=Uz8NgfG_QcJqCD5sTBlRKQMigrated from Salesforce: https://lh7-rt.googleusercontent.com/docsz/AD_4nXfdcdHYfpI_a-YycerNCp-NRNtaEXiDsACjYkOVx1GLKp-FGTszlEGKmxXccgTGrL7A1VUE8V-upQlsMD-L6gKq7wX97Sw7-PL1fTuksSw9CCkSY-CpvfaPLJhthtWx545SBMKatw?key=Uz8NgfG_QcJqCD5sTBlRKQMigrated from Salesforce: https://lh7-rt.googleusercontent.com/docsz/AD_4nXdcqU_DUnjHhBdmEnwdyhBw1Z7NwBCv3PgzgbMvRzs7qKRczcEjZq73rgLfKcB3LShDG4QJohQR9s38jLIyE15o03tVjHTAcCwksCVLNaNiX9dQGQzp-LikIY51BwtFBcrkNojaDw?key=Uz8NgfG_QcJqCD5sTBlRKQ

Cannot access the Dasher app?

If for any reason you no longer have access to your app but still require assistance, phone support remains available at USA Support: 855-431-0459, AU Support: 1800 958 316 and NZ Support: 0800 001 188