Limited Time 12 Months of Free DashPass (2026): Consumer FAQs
What is the 12-month free DashPass offer?
Select DoorDash customers can get 12 months of DashPass membership at no cost. DashPass members get $0 delivery fees and reduced service fees on eligible orders, meaning orders from participating merchants that meet the minimum subtotal shown in the DoorDash app or on doordash.com.
This offer is only available to select customers, as shown in the DoorDash account tied to the email address you received it at. It is a limited-time offer from Oct 28, 2026 through Nov 30, 2026.
Who is eligible?
If you are eligible, the offer shows in the app and in the email you received.
How do I claim my free 12 months?
1. Open the DoorDash app or go to doordash.com and sign in to the account that received the offer.
2. Tap the DashPass offer banner. You can find it on the Me tab, at cart, or on the DashPass sign-up page.
3. Review and agree to the terms and confirm to start your 12 months.
What does the 12-month free offer include?
12 months of DashPass membership, starting the day your free trial begins. As a DashPass member, you get $0 delivery fees and reduced service fees on eligible orders. This offer covers the DashPass membership only and does not include additional monthly or quarterly offers.
What happens after my 12 months end?
When your free trial ends, you are automatically charged the then-current DashPass membership fee, currently $9.99/month plus any applicable taxes, every month until you cancel. The fee is charged to your preferred payment method or any other payment method on file for your DoorDash account.
To avoid being charged, cancel before your trial ends. See "How do I cancel?"
How do I cancel?
You can cancel anytime. Go to Manage DashPass in your account and select cancel. For full instructions, see the DashPass cancellation page.
What happens to my free trial if I cancel early?
Upon cancelling DashPass, your free trial is cancelled immediately. Each user has 1 opportunity to redeem the offer, and cannot sign up to the free trial again.
Which orders get DashPass benefits?
Eligible orders from participating merchants that meet the minimum subtotal, excluding fees and taxes. The minimum for each merchant is shown in the DoorDash app and on doordash.com. Other fees (including the service fee), taxes, and tips still apply.
Can I use this offer with other promotions?
This offer doesn't include any additional offers of its own. You can still apply other DoorDash promotions available to your account at checkout as usual.
Why don't I see the offer in my DoorDash app?
Check that:
You are signed in to the same account that received the offer email.
You are on the latest version of the DoorDash app.
The offer period hasn't ended.
You don't already have an active DashPass membership or another DashPass offer on your account. In that case, the best available offer is the one shown.
If you still don't see it, contact DoorDash Support.
I already have DashPass. Can I still get this?
This offer is for DoorDash customers who don't currently have a DashPass membership. If you already have an active membership or another DashPass offer available on your account, this offer may not appear.
Where can I find the full terms?
See the DashPass terms here and the cancellation instructions here. [CONFIRM: links.]
Legal copy (use as the footer on the published page, from the legal SOT):
Free trial only available for select users that are the intended recipients on this email. Free trial valid for 12 months from day on which free trial is initiated. AFTER DASHPASS TRIAL PERIOD ENDS, YOU WILL AUTOMATICALLY BE CHARGED THE THEN CURRENT DASHPASS SUBSCRIPTION FEE, CURRENTLY $9.99/MONTH (PLUS ANY APPLICABLE TAXES) ON A RECURRING BASIS UNTIL YOU CANCEL. The DashPass membership fee will be charged to your preferred or any other payment method we have on file for your DoorDash account. DashPass benefits apply only on eligible orders from DashPass merchants that meet the minimum subtotal requirement, excluding fees and taxes. Subtotal minimums will be identified for each DashPass merchant on DoorDash. Only available to select users as indicated in their account associated with this email address. Other fees (including service fee), taxes, and gratuity still apply. See DashPass terms here and cancellation instructions here.
Have other questions?
For questions about your DashPass membership, your account, or this offer, contact DoorDash Support.
