Alcohol Order App Navigation

1. How to tell if the order contains Alcohol

You’ll know if the order contains alcohol before you accept it—look for the “Contains alcohol” banner. When you accept, be sure to have your ID ready to present to the Merchant when picking up the order. Note that Dashers must be at least 21 years of age and have a valid driver's license to deliver orders containing alcohol.

2. Drop-off instructions

When delivering alcohol, you must follow each step in the Dasher app. You’ll be prompted to scan the customer’s ID and verify their identity BEFORE you hand over the alcohol. In states that require a signature, the Dasher app will prompt you to collect the customer’s signature before you hand over the alcohol.

3. Scan the customer’s ID

Follow the instructions in the Dasher app to scan the customer’s ID.

4. Verify the customer’s identity

Verify that the ID matches the person you’re delivering the alcohol to. Confirm by tapping Verify. If you cannot confirm, tap Can’t verify and follow the instructions in the Dasher app. 

5. If you’re prompted in the Dasher app, collect the customer’s signature

6. Complete the delivery

Once you’ve completed all the steps, hand the order to the customer, then tap Complete delivery. 

NOTE: For orders that cannot be delivered (for example, if the Customer is unavailable, underage, or intoxicated), you will be prompted to return the order to the store for additional return pay.

For more information and other legal questions, see the Delivering Alcohol Guidelines.