What if I notice a payment is missing or incorrect?

If you believe you have been improperly paid or a payment is missing:

1. Login to your Dasher account and double check your bank account information.

   • Be sure the account provided is a checking account, NOT a savings account.

   • Double check the BSB and account numbers provided are correct.

2. If bank account information is correct, contact support to request a payment review.

   • We will review your Earnings to see if payments were incorrectly made. If so, we will remit payments to your DoorDash account.

If you are subject to an account breach, unable to login, or your Dasher account password has changed without your knowledge:

1. IMMEDIATELY change your password by clicking Forgot Password.

   • If you do not receive an email to reset your password, please let us know immediately.

2. Update your bank account info, if it has been changed.

3. If funds were sent to the wrong bank account, contact support to request a payment review.

   • We will review your Earnings to see if payments were incorrectly made. if so, we will remit payments to your DoorDash account.