Notifications From DoorDash and Texts From Customers

Notifications From DoorDash and Texts From CustomersHow do I opt into notifications from DoorDash?

By default, your account is set to receive notifications from DoorDash. However, if you have opted out, you can always text START to a number below to opt back in*:

• US: +16508521029

• Canada: +18198033827

• Australia: +61488857446

*By texting "START" to any of the numbers above, you are consenting to receive automated calls/texts from DoorDash for informational and/or marketing purposes (consent for marketing calls is not a condition of any purchase), and you can opt out at any time by replying "STOP" to any text.

Can I only opt in/out of a certain type of a notification from DoorDash?

Yes. Today, when you text STOP to opt-out to a notification from DoorDash, you are opting out of automated messages from DoorDash. Opting out means you will no longer receive:

• Peak Pay texts

• One-off announcements via text

However, you will still receive messages from customers, including SMS requests for no-contact delivery or questions about drop-offs. This is because communicating with customers during delivery is often important to ensuring that it’s completed correctly.

We do not recommend that Dashers opt out. If you are looking to turn off your Peak Pay notifications, consider “hiding alerts” from DoorDash using features on your phone (see below instructions for iOS devices).