What if the customer is unavailable during an alcohol delivery?
What if the customer is unavailable during an alcohol delivery?
Alcohol cannot, under ANY circumstances, be left unattended at a customer’s door. And remember, you cannot give the alcohol to any person other than the customer who made the order.
Follow the “The Customer isn’t Available” (Android) or “Can’t reach the customer” (iOS)” instructions in the Dasher app. After the timer is complete, the Dasher app will instruct you to return the alcohol to the store or dispose of it.
For orders that also contain non-alcohol items, you may leave the non-alcohol items, but the alcohol items must be returned or disposed of (per the guidelines in the Dasher app).
How do I complete a delivery if the customer is unavailable?


