DoorDash Basics
Learn essential Merchant Portal features to help increase sales and overall success on DoorDash
Understanding Error Charges and Disputes
Learn why you received an error charge, where to find these charges in the Merchant Portal, and how to dispute a charge.
How to Sign Up for DoorDash as a Merchant
Learn how to sign up for DoorDash, set up your store, and begin taking orders in no time.
Set Up for Success: How to Go Live
By following these simple steps, you can ensure your customers have access to key information about your restaurant that will encourage them to order from your store time, and time again.
How to Quickly Train Your Team to Use DoorDash
Your team is an integral part of your business — which is why we want to help you set them up for success. In this article, we’ll cover the basic skills your staff needs, including how to accept and process orders, address common problems and follow best practices.
How to Set Up Your DoorDash Tablet
Learn how to set up your DoorDash Merchant Tablet to start receiving orders and grow your store.
How to Contact DoorDash Merchant Support
You can contact support via email, within the Merchant Portal or by phone. Getting support via the Merchant Portal is ideal for account issues like menu updates, banking/deposit complications, and portal login difficulties.