Canada TIN Collection - FAQs
Overview
The Parliament of Canada has passed Bill C-47, which requires companies like DoorDash report all transactions conducted through their platforms. The new regulation also requires DoorDash to share Dasher's identifying information with the Canadian government, including their full name, date of birth, primary address, and Tax Identification Number (TIN). As a result, we will soon require TIN information from all existing and prospective Dashers.
Below, please find important information related to this new requirement and what to expect. We encourage Dashers to be on the lookout for further information through emails.
Frequently Asked Questions
Q: What is TIN?
A: TIN stands for Tax Identification Number. It can either be in the form of a Social Insurance Number (SIN) or a Business Number (BN).
SIN is a unique, 9 digit number issued by Service Canada. It’s used for various purposes such as employment, taxation or to access government programs and benefits.
Business Number is a unique identifier assigned by the Canada Revenue Agency (CRA) to businesses and organizations. It’s primarily used for tax-related purposes, such as conducting business transactions, filing taxes and registering for various government programs.
Q: How do I access my SIN?
A: If you already have a valid SIN, you can find it on your tax return, tax slips, record of employment or RRSP contribution. You can also sign in or register at My Service Canada Account. You can also obtain a confirmation of your SIN by submitting an application.
Q: Why do you need my TIN?
A: A new statute, Bill C-47, includes reporting rules for digital platform operators such as DoorDash. This law requires DoorDash to report Dashers' identifying information (full name, date of birth, primary address, and Tax Identification Number (Social Insurance Number or Business Number)) and the details of transactions made through the DoorDash platforms. To comply with this requirement, we will request TIN from all new and existing Dashers before the start of the reporting period (1st January 2024). Your TIN will solely be collected for tax reporting purposes and will not be collected for any other reason, such as identity verification. For more information on Bill C-47, refer here.
Q: What will happen if I don’t submit a valid TIN?
A: Starting January 1, 2024, DoorDash Dashers who fail to provide a Tax Identification Number could have their accounts paused. However, the Dasher account will not be deactivated, and Dashers can enter their TIN at any time to start receiving orders again. If a Dasher fails to provide their TIN to DoorDash upon request, the Canada Revenue Agency may impose a $500 fine on the Dasher.
Q: I don’t have a SIN or a business number, what should I do?
A: First, ensure that you’re eligible to work in Canada. Once you’ve established your eligibility status, please visit here to apply for a new SIN number.
You’ll need a Business Number if you already have a SIN but want to report taxes as a sole proprietorship, corporation, partnership, trust or foundation. You can register a business and get a Business Number by visiting here.
Q: How can I submit my TIN?
A: Starting in December, if you still need to submit your TIN, you'll be prompted to do so each time you log into the Dasher app. After December, you may not be able to dash without a valid TIN on file, and the TIN collection prompt may become non-dismissible. If you need further assistance, don't hesitate to contact the Dasher Support Team by clicking here or by calling (833-512-0885).
Q: How do you ensure my SIN is kept safe?
A: To safeguard your SIN, we've implemented several protective measures:
Encryption: Your SIN is stored using advanced encryption techniques.
Limited Access: Only a select group of DoorDash employees can view this information.
Data Separation: Your personally identifiable information is stored separately from your SIN.
Control Over Your Data: For any requests to view or delete your personal data, navigate to the Account settings in the Dasher app and select "Account data".
Q: I have received a new SIN after a change in residency status - how do I update my SIN in the app?
A: If your residency status has changed recently and you have a new SIN, you must report it to us by visiting here or by calling (833-512-0885).
Q: While submitting SIN, I got an error saying my SIN already exists - what should I do?
A: You can only use your SIN once to sign up as a Dasher. If you have already started the signup process and have forgotten your password, please navigate to https://dasher.doordash.com/en-ca, and follow the instructions after selecting “Already started signing up?” to recover your account. If you still need help, please visit here or by call (833-512-0885).
Q: I have registered a sole proprietorship - how do I replace the SIN with the new Business Number?
A: If you previously submitted your SIN and you now want to replace it with a Business Number, you can do so by sending us an email here or by calling (833-512-0885).
Q: Does DoorDash withhold Tax from Dasher pay?
A: No. DoorDash does not withhold any taxes on your behalf. As an independent contractor, it is your responsibility to determine the amount of taxes you owe and remit it to the Canada Revenue Agency. The earnings report that DoorDash will submit to the government will also be shared with you at the beginning of 2025.
Any questions about what you have to report on your taxes should be directed to a tax professional, as DoorDash cannot provide you with tax advice.
Q: What can I expense in my tax filings?
A: Consult a tax expert to evaluate your specific tax circumstances.
Q: How can I submit my TIN number to DoorDash?
A: After activation, you'll be prompted to submit a Tax Identification Number (Social Insurance Number or Business Number) each time you login to the Dasher app. You cannot dash without a valid Social Insurance Number or a Business Number on file with DoorDash, and the TIN collection prompt is non-dismissible.
