How Dasher Pay Works

5 min read

How Dasher Pay WorksTable of Contents:

Dasher Pay Model

  • Base Pay

  • Promotions

  • Tips

  • Acceptance Screen

When do Dashers get paid?

  • Weekly Direct Deposit

  • Fast Pay

  • DoorDash Crimson

  • Cash on Delivery

Dasher Pay Model

We know that Dashers have a lot of choices, which is why we’ve created a pay model that is designed to make earnings fair and transparent for any work done through the DoorDash platform. Below is more detailed information about how earnings work.

Migrated from Salesforce: https://figment.file.force.com/dashers/servlet/rtaImage?eid=ka0Kd0000018FFt&feoid=00N2L00000AWqPe&refid=0EMKd000002eOAa

Base Pay

Base pay is DoorDash’s base contribution for each offer. This will range from $2-10+ when a Dasher chooses to earn per offer, depending on the estimated time, distance, and desirability of the offer. Offers that include deliveries or tasks that require Dashers to travel a longer distance, that are expected to take more time, and that are less popular with Dashers will have a higher base pay. Base pay will not change based on the customer tip amount. See here for information about how base pay works when Dashers use the Earn by Time mode.

Promotions

Promotions are additional pay for offers that meet certain conditions — giving Dashers even more opportunities to earn. They can vary between Dashers based on factors like how new they are to the platform, and also based on other factors like location and time of day. Here are some examples:

  • Peak Pay: When Peak Pay is in effect, select Dashers can earn extra money on each offer. Peak Pay earnings will be added to the total earnings shown when a Dasher receives an offer. More information about this promotion can be found here.

  • Challenges: Challenges are incentives that let a Dasher earn extra money for completing a certain number of deliveries in a set amount of time while also meeting any other applicable qualifications included in the challenge offer. Challenge offers can usually be found in the Dasher app, though in some cases may be offered via email, SMS, or push notification.

  • Delivery Streaks: Delivery Streaks allow Dashers to earn extra money by accepting and completing offers consecutively while on a dash when the promotion is in effect. More information about this promotion can be found here.

  • Boosts: Boosts are additional earning opportunities added to some offers, based on specific criteria. Boosts do not appear in the promotions tab of the Dasher app, but similar to Peak Pay, earnings from Boosts (also referred to as a “pay boost”) will be added to the total earnings shown when a Dasher receives an offer.

Tips

When using DoorDash, customers can generally choose to leave a tip when they check out or after the delivery is completed. 100% of tips received by DoorDash will go to the Dasher(s) associated with fulfilling the order, on top of base pay and promotions. The amount a Dasher earns in base pay and promotions will never vary based on the tip amount. For example, for a delivery where a Dasher would be paid $6 in base pay, if the customer adds a $5 tip, the Dasher would now be paid $11.

If a customer adds a post-checkout tip on any previous order, the Dasher will receive a notification that they’ve received an additional tip and can find an updated earnings breakdown for that order in their Dasher app’s earnings tab.

In some cases, customers place orders through merchants directly and are not given the option to provide a tip on their order. This does not mean the customer chose not to leave a tip – it means they were not given the opportunity to leave a tip when they placed their order.

Acceptance Screen

To ensure that every Dasher on the platform continues to be treated fairly and has access to consistent earnings, the offer amount Dashers see on the acceptance screen will be the minimum guaranteed amount they will earn for the deliveries or tasks included in the offer. Total earnings upon the completion of the offer may be greater than the guarantee, and Dashers see that reflected immediately in their earnings upon completion.

When do Dashers get paid?

Dashers have a variety of payout options available to them. How and when Dashers get paid depends on their chosen payout method and certain eligibility requirements. Read more about each option below.

Weekly Direct Deposit

Through Direct Deposit, Dashers choose to get paid on a weekly basis for all deliveries or tasks completed between Monday and Sunday of the previous week (ending Sunday at midnight). Payments are transferred directly to a bank account with a 2-3 day processing period and usually appear by Wednesday night.

Fast Pay

Dashers who receive their earnings weekly through direct deposit have the ability to cash out their earnings daily with Fast Pay.

In the US and Canada, there is a fee to use Fast Pay. In Australia, Dashers can use Fast Pay with no fee. Fast Pay is not currently available in New Zealand.

Note that Dashers must have a debit card - not a prepaid card - associated with their Dasher account in order to use Fast Pay.

Learn more and see Fast Pay's applicable terms and eligibility restrictions in the US and Canada here.

Learn more and see the applicable terms and eligibility restrictions for Fast Pay in Australia here.

DoorDash Crimson

DoorDash Crimson is a new personal banking account where Dashers can receive their earnings instantly through Instant Pay, enjoy cash back and perks from exclusive DoorDash partnerships, and manage their money easily, safely, and securely, all within the Dasher app. Learn more about DoorDash Crimson here.

Cash on Delivery

Dashers may also have the opportunity to receive Cash on Delivery orders, where they will collect cash payment from the customer. The cash amount received, excluding tip, will be deducted from the Dasher’s next payout. Learn more about Cash on Delivery here.

We've recently updated the earnings tab within the app.

In the app Earnings button:

Tap the "Earnings" pill in the center of the homescreen of the Dasher app to see a breakdown of your base pay, tips, and other rewards. You can also update payout methods here. To receive free, automatic payments into your bank account:

  1. Tap “Earnings."

  2. Tap the bank symbol in the top right-hand corner.

  3. Tap the add bank account button to add your bank account details.

Real-time earning tracking:

Track your progress at a glance with the Earnings page. During an active dash, simply tap the earnings pill located at the center of your Dash home screen to see how much you've earned in real time. When you're not on a dash, this page displays your earnings for the past week along with your complete earning history on the platform.