I want to add or remove items in my order

1 min read

If the restaurant has not yet processed your order, you can make adjustments by chatting with a support agent. Live agent chat is available on the DoorDash website or the mobile app:

For website users:

  • Select Help from the menu in the upper left-hand corner of the website

  • In the Delivery Help section, select your current order and press Make adjustments to this order

  • Press Chat with Support to be connected to an agent

For mobile app users:

  • Press the grey banner at the bottom of the screen or go to the Orders tab and select your current order

  • Press Help in the upper right-hand corner of the screen

  • If available, select Make adjustments to this order and provide a brief description of the adjustment you wish to make

  • Then press Submit to be connected to an agent

  • If Make adjustments to this order is not available, select Chat with Support to be connected to an agent