Driving Insights
Update: Driving Insights Pilot Ended.
This pilot has ended and driving insights are no longer available in the Dasher app. Thank you to those who participated as we continue to explore new ways to help Dashers promote safe driving.
Overview
At DoorDash, safety is a top priority, and we are committed to promoting safe driving in the communities we serve. That’s why we are running a pilot to provide select Dashers in the United States with insights about their driving behaviors.
Frequently Asked Questions
Q: Why is DoorDash showing this to me?
A: At DoorDash, safety is important. That’s why we are providing dashers with information they can use to promote safe driving.
Q: Will driving insight behaviors impact my ratings?
A: No, this information is shared for informational purposes only. It will not affect your ratings or your ability to Dash.
Q: How is hard braking or rapid acceleration detected?
A: We use the same GPS data that helps you locate merchants and consumers while you dash.
Q: What is hard braking?
A: A hard braking event is when you brake quickly or suddenly rather than coming to a gradual stop.
Q: What is rapid acceleration?
A: Rapid acceleration event is when you accelerate quickly rather than speeding up gradually.
Q: When does this information show up?
A: This information shows at the end of your dash, once you have completed at least 8 dashes with at least 5 miles or 8 kilometers of travel.
Q: How do I change how often I see it or turn off insights completely?
A: In the Dasher app, navigate to ‘Account’ and select ‘Safe driving features’. Within the ‘Driving insights’ section, tap on ‘Change insights frequency’. Choose how often you want to see the insights and save your selection.
Q: What do these insights mean?
A: This means you engaged in hard braking 6 times during your last dash. Based on your driving history, this is slightly more frequent than the average number of times you engaged in hard braking (5 times) during your previous dashes, over a small distance.
A: This means you engaged in rapid acceleration 3 times during your last dash. Based on your driving history, this is less frequent than the average number of times you engaged in rapid acceleration (6 times) during your previous dashers, over a similar distance.
