Pro Rewards Pilot
We’re launching a pilot in select areas with updates to the Pro Shopper program* – specifically, 3 new rewards designed to help Pro Shoppers earn more and have more control over the offers they receive.
Note: This pilot is only available in select markets as of 10/1/26.
What’s included in this pilot:
Exclusive Shop and deliver peak pay just for Pros — earn extra per Shop and Deliver order during specific peak pay hours
A new Shop and deliver-only mode when you want to focus on shopping
Up to 3 merchant pauses for two weeks at a time (in addition to the ones you already have if you are a Gold or Platinum Dasher)
FAQ:
Q: Is this a permanent change to the Pro Shopper program?
A: This is a pilot we’re testing in select geographies to improve the Pro Shopper experience. We’ll use what we learn to continue improving the program over time.
Q: Can I turn Shop and deliver only mode on and off?
A: Yes, during the pilot, you can turn it on or off anytime in the Preferences tab in your Dasher app (if you are a Pro Shopper). When it’s on, you’ll receive only Shop and Deliver orders.
Q: What happens if I lose Pro Shopper status while using Shop & Deliver–only mode?
A: If you lose Pro Shopper status, Shop and Deliver–only mode will automatically be turned off. If you regain Pro Shopper status in the future, you can turn Shop and Deliver–only mode back on in your Preferences.
Q: How do I use the Merchant Pause feature?
A:
Decline the offer and pause future ones. When you receive an order from a merchant you’d like to pause, start by declining it. After declining, if the option is available, you will see a toggle to pause offers from that store – turn it on to activate the pause.
Wait for the pause to take effect. It may take up to 5 minutes for the change to apply. Once active, you won’t receive offers from that merchant for 2 weeks, and you’ll get a notification when the pause period ends.
Check your in-app Ratings tab. If you have paused offers from a merchant, you should see the merchant’s name and address under the reward description. You may turn off the pause function, but you won’t be able to pause any merchant again until after the 2 weeks have expired.
Q: For merchant pauses, what if I'm already part of another DoorDash reward tier like Gold or Platinum?
A: The merchant pause feature stacks with your existing tier rewards. If you're already Gold or Platinum, you already have access to merchant pause — this Pro Shopper pilot gives you even more pauses:
Gold + Pro: up to 4 stores
Platinum + Pro: up to 6 stores
*Terms and Conditions: DoorDash may modify or cancel Pro Shopper, qualification terms, rewards offered, and available markets at any time. Pro Shopper is currently being offered with certain rewards and features available in certain locations. You understand that DoorDash may terminate or modify it (including, without limitation, what the Rewards are, how you earn them, the duration and availability of Pro Shopper) at any time in DoorDash’s sole discretion. Check the Dasher app to determine if Pro Shopper is available in your market and if you are eligible to participate. DoorDash reserves the right to revoke rewards, withhold or deduct payments, or remove a Dasher from Pro Shopper if we discover Pro Shopper status was earned in error, fraudulently, illegally, or in violation of the Dasher ICA terms or these terms.
