DoorDash Crimson Cover

4 min read

Note: This is a limited time pilot currently only available to eligible DoorDash Crimson users in Michigan.

Crimson Cover

Contact DoorDash Crimson Support by phone at 1-(833)296‑9399.

Overview

Crimson Cover1 is a DoorDash Crimson feature helps you handle essentials without worry like bills, groceries, or unexpected expenses. There’s no credit check, no interest, and no fees. You repay it automatically as you dash.

How It Works

  1. Unlock access. You’ll see the access entry point for Crimson Cover on the Crimson Hub and what your potential limit is. Your limit is based on your dashing, deposits, and overall account activity.

    Migrated from Salesforce: https://figment.file.force.com/dashers/servlet/rtaImage?eid=ka0Kd0000018Fk4&feoid=00N2L00000AWqPe&refid=0EMKd00000CFcRT
  2. Choose your amount and repayment pace. Pick an amount up to your limit and what percent of each dash payout goes toward repayment (e.g., 25%, 50%, or 100%). Repaying on time means you may be eligible for another advance. You can adjust anytime.

    Migrated from Salesforce: https://figment.file.force.com/dashers/servlet/rtaImage?eid=ka0Kd0000018Fk4&feoid=00N2L00000AWqPe&refid=0EMKd00000CFcRi
  3. Use the funds immediately. Once confirmed, the amount you selected is added to your DoorDash Crimson account – ready to use however you need.

    Migrated from Salesforce: https://figment.file.force.com/dashers/servlet/rtaImage?eid=ka0Kd0000018Fk4&feoid=00N2L00000AWqPe&refid=0EMKd00000CFcSl
  4. Track your progress. Check your repayment status in the Crimson Hub or right after each dash. You’ll see how much you’ve paid, what’s left, and when you’re expected to be done.

    Migrated from Salesforce: https://figment.file.force.com/dashers/servlet/rtaImage?eid=ka0Kd0000018Fk4&feoid=00N2L00000AWqPe&refid=0EMKd00000CFcT0
  5. Repeat when ready. Once you fully repay one Crimson Cover, you can become eligible for another — with the potential opportunity to unlock more support over time with good habits.

    Migrated from Salesforce: https://figment.file.force.com/dashers/servlet/rtaImage?eid=ka0Kd0000018Fk4&feoid=00N2L00000AWqPe&refid=0EMKd00000CFcT5

Frequently Asked Questions

What is Crimson Cover?

Crimson Cover lets you access cash into your DoorDash Crimson account and repay it over time through your DoorDash earnings — with no fees, no interest, and no credit check. Cash from a Crimson Cover plan is only accessible to eligible account holders.

Who is eligible for Crimson Cover?

This is a limited time pilot currently only available to eligible DoorDash Crimson users in Michigan.

Eligibility is based on your:

  • Dashing activity. At least 200 lifetime deliveries.

  • Deposits2. $500+ in Dasher earnings or qualifying direct deposits into your DoorDash Crimson account.

  • Past repayment behavior. Successful repayment of any previous Crimson Cover advances.

Once you meet the requirements, you’ll unlock access for the current month and the following month. If you continue to meet the deposit requirement and past repayment behavior criteria, access renews automatically. If not, you’ll lose access until you meet the requirement again.

Migrated from Salesforce: https://figment.file.force.com/dashers/servlet/rtaImage?eid=ka0Kd0000018Fk4&feoid=00N2L00000AWqPe&refid=0EMKd00000CFcTA

How do I repay?

You choose a percentage of each dash payout (like 25% or 50%) that goes toward repayment. You can update this percentage in the Crimson Hub at any time.

Can I change my repayment plan?

Yes — just tap into Crimson Hub and click on Crimson Cover to manage and adjust your repayment pace at any time.

Migrated from Salesforce: https://figment.file.force.com/dashers/servlet/rtaImage?eid=ka0Kd0000018Fk4&feoid=00N2L00000AWqPe&refid=0EMKd00000CFcTK

How much can I get with Crimson Cover

Once you've unlocked Crimson Cover by direct depositing or earning more than $500, you will be able to get up to $20.

Are there any fees?

No. There are no fees, no penalties, and no credit checks to use Crimson Cover – only the eligibility criteria outlined above. However, if you do not repay the full cash advance back from using Crimson Cover, you will lose access.

What happens if I can’t repay on time?

You’ll lose access to Crimson Cover. Because a Crimson Cover is not a loan, you won’t be charged late fees, and it won’t be sent to collections or show up on your credit report if you don’t pay back.

Can I pause repayment or pay manually?

No; repayment happens automatically from each dash payout — no separate payments or one-time transfers.

Can I take out more than one Crimson Cover cash advance plan at a time?

No. You must repay one Crimson Cover plan before unlocking another.

What if I switch payout methods or stop dashing?

Repayments will still be deducted automatically from any remaining DoorDash payouts — but if you're not earning, repayment will pause.

1 Starion Bank does not administer, nor is liable for Crimson Cover.2 Qualifying direct deposits include: Automated Clearing House (ACH) deposits from your employer, payroll provider, gig economy payer, or benefits payer, and 2) Original Credit Transaction (OCT) deposits from your gig economy payer. Bank ACH transfers, Pay Anyone transfers, verification or trial deposits from financial institutions, peer to peer transfers from services such as PayPal, Cash App, or Venmo, mobile check deposits, cash deposits, one-time direct deposits, such as tax refunds, and other similar transactions are not Qualifying Direct Deposits.

The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Deposit Account and Card. If you have any questions regarding your Deposit Account or Card, you should consult your Deposit Account Agreement and Fee Schedule found in the Crimson Hub of the Dasher mobile app, on the DoorDash Crimson website at doordashcrimson.com, or contact us toll-free at 1-855-973-1040. Starion Bank does not endorse or sponsor and is not affiliated with third-party products or services offered or advertised by DoorDash.DoorDash Crimson Deposit Account AgreementDoorDash Crimson Deposit Account Fee ScheduleDoorDash Crimson Starion Bank Privacy NoticeDoorDash Crimson Electronic Communications AgreementDoorDash Crimson Rewards Terms & ConditionsDoorDash Crimson Cover Program Terms of ServiceDoorDash Crimson Payment Authorization Terms