DoorDash Drive On-Demand Tax Invoices for Canada, Australia, and New Zealand
What is a Drive On-Demand tax invoice?
Each month, DoorDash issues to you a tax invoice in PDF format. The tax invoice details the fees that DoorDash charged to you, as well as the taxes that applied to those fees.
The tax invoice includes information such as DoorDash's legal name, DoorDash’s tax registration number, your legal name, and the fees and taxes charged to you in the prior calendar month.
When will my tax invoice be available?
Your tax invoice for a given month will be available on the Merchant Portal within 10 calendar days of the start of the following month.
For businesses without access to the Merchant Portal, your tax invoice will be emailed to you within 10 calendar days of the start of the following month. If you were not charged any fees for the month, DoorDash will not issue a tax invoice.
What period will the tax invoice cover?
The tax invoice will cover the prior calendar month.
How do I access my tax invoices?
Log in to the Merchant Portal
Select Financials on the left-side panel
Select Statements
Click on the Tax Invoices tab
Once a tax invoice is available, it will continue to be available for download at any time. If a merchant’s tax invoice is not available on the Merchant Portal, the tax invoice will be emailed to the merchant.
Who has access to tax invoices on the Merchant Portal?
Only users with Admin or Manager access levels can access the tax invoices. Access levels can be modified by completing the following steps.
Log in to the Merchant Portal
Select Settings on the left-side panel
Select Manage Users
Select an existing user to modify or delete their role, or click on Add User to add a new user
To learn more about navigating the Merchant Portal, click here.
How are the amounts on the tax invoices calculated?
The amounts on the tax invoice are based on the fees and taxes that DoorDash charged to you during the calendar month. You can reconcile these amounts by downloading a Transactions report on the Merchant Portal.
Please note that the tax invoice does not include any subtotal or subtotal tax amounts. The tax invoice only captures fees and taxes charged by DoorDash to you.
Do I need to pay the tax invoice?
If you selected payout withholding, the fees and taxes are automatically withheld from your regular payout. In this case, you do not need to make a separate payment to settle the tax invoice.
If you selected separate invoicing, please refer to the separate payment invoice sent to you for amounts due and payment instructions.
If you have questions about your payment invoice, please contact Drive-On Demand Support.
Still have questions?
For questions about DoorDash Drive On-Demand, including tax invoices, contact Drive-On Demand Support.
For other questions, contact Merchant Support.
