How does DoorDash and Caviar keep my account protected?
How does DoorDash and Caviar keep my account protected?
In order to help keep Consumer accounts protected, we are currently implementing additional controls to further enhance account security.
Whenever our system detects a login from a Consumer account using a new device, you will receive an email to notify you about the activity.
If you don't recognize the device and/or suspect suspicious activity, you can update their password on the DoorDash account page to help secure your account.
If you do not recognize activity on your account, or if you suspect someone else has used your account without your permission, your account may be compromised.
This includes:
Unrecognized orders on your account
Messages or calls from couriers when you do not have an active delivery
Changes to your email or password you did not make
If you notice any of the above activities, please Contact Support immediately so we can lock your account to prevent any further unauthorized use.
To update your account information, see How do I update my account information?
Still have questions? We're here for you! Click here to contact our live support.
