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Supplemental Merchant Terms


The terms below supplement the Terms of Service for US merchant partners available at (the “Agreement”). Updates to these terms will become effective 30 days after publication unless a longer period is stated below. We will notify you of material revisions to these terms via email or notification in the Merchant Portal.

DoorDash reserves the right to modify or terminate any benefits or programs provided with the Premier package or to update these supplemental terms at any time in its sole discretion. In the event of a conflict between these Premier Discount Terms and the Merchant Agreement, these supplemental terms will govern solely with respect to the Premier benefits and programs listed below.

Benefits for Small Business

Premier Plan Rebate Program

  1. Benefits. Merchant partners that are eligible for DoorDash’s Premier Plan Rebate Program (the “Rebate Program”) will automatically receive a refund of DoorDash Marketplace commissions for any calendar months during a Merchant Location’s first 6 months on the Marketplace platform in which the Merchant Location:

    1. receives and accepts fewer than 20 Orders in DoorDash Marketplace;

    2. cancels fewer than 5 Orders in DoorDash Marketplace; and

    3. maintains “open hours” on DoorDash for 90% of the “Store Hours” that they have set in the Merchant Portal.

  2. Eligibility. Small-business merchant partners with their primary business address in the United States, on the Premier Plan, and have executed a Sign-Up Sheet with DoorDash are eligible for the Rebate Program. Merchant Locations must be located in the United States. Merchant may be suspended or removed from the Rebate Program if Merchant is no longer on the Premier Plan or is in breach of the Agreement. Details of the “Premier Plan” are available at https://get.doordash.com/en-us/products.

Premier Marketing Fund Program

  1. While you’re enrolled in the Premier Marketing Fund (PMF) program, DoorDash will allocate a portion of the amount DoorDash charges you to a marketing fund for DoorDash Ads & Promotions (A&P) campaigns. This portion represents Merchant's prepayment of future promotional activities on the DoorDash Platform. DoorDash will direct the use of the PMF funds and may automatically create and manage an A&P campaign for you funded by the PMF or direct PMF funds to an existing campaign, but you can end these campaigns at any time <<Learn more about how to end Ad or Promotion campaigns>>. Any campaign that is funded by the PMF will not affect the budget you have set for your A&P campaign spending on the platform. After July 2025, on the first day of each calendar month, any remaining balance in your PMF that exceeds $10 will revert to us.

  2. Merchants with a primary business address in the United States, on the Premier Plan, that have executed a Sign-Up Sheet with DoorDash, and have received an invitation to participate in the PMF program by DoorDash are eligible for enrollment in the PMF program. Merchant may be suspended or removed from the program if Merchant is no longer on the Premier Plan. After your program participation ends or if you downgrade to a lower plan, any unspent marketing funds will revert to us on the first day of the calendar month following your program participation termination and any campaign relying solely on marketing funds will end at that time. The funds in the PMF can’t be exchanged for cash or used for any other purpose. This marketing fund, and any promotions or discounts from the A&P campaigns it pays for, will be considered funded by you for tax purposes.

Your participation in the PMF program is governed by our Merchant Terms of Service. Your DoorDash A&P campaigns are governed by our Marketing Services Agreement (or your other terms with DoorDash covering ads & promotions). By remaining enrolled in the Premier Plan on the DoorDash platform you agree to be bound by these Premier Marketing Fund terms. You will be removed from the PMF program if you change your partnership plan. DoorDash can end the program, your participation in it, or any DoorDash-managed A&P campaign that’s funded by it at any time.

Premier Merchant DoorDash Commerce Platform Pro Discount Benefit

  1. Benefits. Merchant partners that are eligible for the DoorDash Commerce Platform Pro Discount Benefit (“DCP Pro Discount”) will receive a thirty-five percent (35%) discount on the recurring subscription fee for the DoorDash Commerce Platform Pro package. The discount will apply for the duration of the initial contract term and each subsequent term Merchant renews their DCP Pro package enrollment.

  2. Eligibility. To qualify for the DCP Pro Discount, Merchant must satisfy the following requirements:

    1. More than fifty percent (50%) of Merchant’s stores under the same DoorDash business identifier must be enrolled in the Marketplace Premier package at a minimum 30% delivery commission rate and 6% pickup commission rate.

    2. Merchant must claim the DCP Pro Discount by signing up for the DCP Pro package within six (6) months from the date the Merchant enrolls in the Premier package (via joining the DoorDash platform or upgrading from another package level) or, if an existing. Premier Merchant, within 6 months of receiving notice of this new benefit on November 12, 2025.

    3. If Merchant is already subscribed to the DCP Pro package, they are eligible for the discount if the contract term for their current subscription ends within six (6) months of November 12, 2025. They may claim the discount upon renewal of their DCP Pro subscription within that 6 month period. If Merchant’s DCP Pro subscription is not up for renewal within the 6 month period, they are not eligible to claim the DCP Pro Discount.

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