Customer Weather Impact Fee
Overview
Weather Impact Fee: During certain weather events, Peak Pay in your Dasher app may be funded partly or wholly by a temporary Weather Impact Fee applied to some customer orders. The fee helps support Dasher earnings in the affected areas.
You may see one or more Peak Pay promotions listed in the Promotions tab of your Dasher app in areas affected by weather.
You’ll earn the listed Peak Pay in your app for every eligible delivery you complete.
You’ll still earn your regular base pay and keep 100% of your tips on top of this Peak Pay.
Key things to remember
Peak Pay is always in addition to base pay and tips.
Dasher safety comes first — if conditions become hazardous, DoorDash may suspend operations in affected areas.
Be sure to check the Promotions tab within the Side Menu of the Dasher app to know when Peak Pay is active.
Frequently Asked Questions
Q: Why are there Peak Pay earnings during storms?
A: Peak Pay provides additional earnings for Dashers during high-demand conditions, including during rain or cold weather. The Weather Impact Fee, which helps to fund Peak Pay distributed to Dashers delivering in affected areas, is temporary and is only added to customer orders during specific weather situations.
Q: How does the Weather Impact Fee support Dashers?
A: The Weather Impact Fee helps fund Peak Pay in the affected areas.
Q: Does Peak Pay replace normal Dasher pay?
A: No. You’ll continue to earn your base pay for every order, plus 100% of tips. Peak Pay is an additional earning opportunity, including when funded by the Weather Impact Fee.
Q: How long do the Weather Impact Fee and Peak Pay last?
A: This fee is applied temporarily during certain weather events. Peak Pay may be in effect for a longer time than the Weather Impact Fee, so check the Promotions tab in your Dasher app for current Peak Pay details.
Q: How will customers know that the Weather Impact Fee is active?
A: The DoorDash app will show customers that the Weather Impact Fee is active on the homepage, on a store’s page, and at several points of their checkout journey including when an order is placed and an additional reminder about the fee and its purpose at checkout.
Q: Is DoorDash incentivizing Dashers to stay on the road in unsafe conditions?
A: No, The Weather Impact Fee is deployed in conditions where Dashers may determine it is safe to dash based on their own assessment of local conditions. If conditions worsen, DoorDash may adjust or suspend service in affected areas according to our Severe Weather Protocol.
