CVS Pharmacy Prescription Delivery
Get your prescriptions delivered with DoorDash. Now available at select CVS Pharmacy locations.
Flexible prescription delivery. Get your prescriptions delivered in as little as 30 minutes or schedule delivery for a time that works best for you. Currently available at select CVS Pharmacy locations.
Need anything else? Bundle non-prescription items from CVS with your prescription delivery.
Secure & discreet delivery. Pharmacists are will place your prescriptions in your prescriptions in opaque, tamper-evident packaging to ensure your privacy.
How It Works
Open the DoorDash app and navigate to prescriptions on the CVS store page: You can find CVS on the homepage or through search. Select “CVS Prescriptions” under the store name or the “Prescriptions” aisle icon.
2. Sign into or create your CVS Pharmacy account: A CVS Pharmacy login page will open within DoorDash. Sign into your CVS Pharmacy account using your mobile number or email to be able to view and order eligible prescriptions for delivery with DoorDash. You can also create a CVS Pharmacy account if you do not already have one.
3. Opt In for SMS reminders: You will have the option to opt in to receive SMS messages from DoorDash when your prescriptions are ready and eligible for delivery. Standard messaging rates may apply. Reply “STOP” to opt out at any time.
4. View and select prescriptions for delivery: All CVS prescriptions that are ready and eligible for delivery should now be displayed in the DoorDash app. You can select which prescriptions you’d like to add to your cart.
If you have prescriptions ready and eligible for delivery at more than one CVS Pharmacy location that you wish to order, you will need to build two carts, one for each CVS Pharmacy location.
Not all prescriptions are eligible for delivery. If you are not seeing one of your ready prescriptions here, reach out to your pharmacy to learn more.
5. Add any other non-prescription items from the same store to your order: Before you check out, you can add any non-prescription items from the same store to your order for one easy delivery. Select “Add Items” from the Cart page to view the full store page or use the search bar to search for specific items. As an added benefit, DashPass members may be eligible to receive reduced delivery fees when ordering your prescription and non-prescription items together from DoorDash.
6. Acknowledge delivery instructions and place your order: Prior to checkout, you will be presented with instructions informing you that you must meet the Dasher in person and provide a delivery PIN in order to receive your prescription. On the checkout page, the “Hand it to me” delivery option will be pre-selected. The “Leave at door” delivery option will be disabled because you are required to meet your Dasher in person to receive your prescription and verify with your delivery PIN that you are authorized to receive it.
7. Track your order: After you place your order, you will see it displayed under “Orders” within the secure prescriptions page. If you have opted in for SMS order updates, you will also receive an SMS message with a tracking link.
8. Meet your Dasher in person: You must meet your Dasher in person and provide the delivery PIN to receive your prescription. The delivery PIN can be found on the order tracking page after you place your order.
If you’re not available when your Dasher arrives, the Dasher will try to contact you. If you cannot meet the Dasher in person and verify with your delivery PIN, the Dasher will attempt to return your prescription to the pharmacy. If a return cannot be completed, the Dasher will be instructed to safely dispose of your prescription. You will be refunded for the cost of the prescription but fees and tip will not be refunded.
9. Reauthenticate each time you want to view your CVS Pharmacy prescriptions: For an extra layer of protection, you will be asked to verify your identity using a one-time password sent via SMS each time you want to view your prescriptions. The SMS will be sent to the phone number associated with your DoorDash account. Standard messaging rates may apply.
Frequently Asked Questions
Q. Why can’t I find the prescription delivery option for my CVS location on DoorDash?
A. Prescription delivery is currently offered at select pharmacy locations. We are continuously expanding coverage so please check back soon!
Q. Will I need to sign into my CVS Pharmacy account each time I want to order prescriptions for delivery?
A. No, but you will need to reauthenticate. For an extra layer of protection, you will be asked to verify your identity using a one-time password sent via SMS each time you want to view your prescriptions. The SMS will be sent to the phone number associated with your DoorDash account. Standard messaging rates may apply.
Q. Can I order other non-prescription items from CVS with my prescription delivery?
A. Yes, you will have the option to add additional non-prescription items from CVS to your cart when placing a prescription delivery order.
Q. Do I need to be at the delivery address to accept my prescription delivery?
A. Yes, you must meet the Dasher at the delivery address in person and verify with a delivery PIN to ensure delivery is made to the right person. Make sure you will be available at the delivery address during the estimated delivery window shown at checkout. You can also schedule delivery for a time you know you will be home.
Q. Where can I find my delivery PIN?
A. The delivery PIN will be displayed to you prior to checkout and is also available on the tracking page for your CVS Pharmacy order.
Q. What happens if I’m not available to accept my prescription delivery in person?
A. To protect your privacy and ensure your medication is not misplaced, prescription orders are never left at the door. If you’re not available when your Dasher arrives, the Dasher will try to contact you. If you cannot meet the Dasher in person and verify with your delivery PIN, the Dasher will attempt to return your prescription to the pharmacy. If a return cannot be completed, the Dasher will be instructed to safely dispose of your prescription. You will be refunded for the cost of the prescription but fees and tip will not be refunded.
Q. Is prescription delivery secure?
A. Pharmacists will place your prescriptions in opaque, tamper-evident packaging to protect your privacy and medication during delivery. You will also be asked to share a delivery PIN with the Dasher to ensure delivery is made to the right person.
Q. Are all medicines eligible for prescription delivery?
A. Most prescriptions are eligible for delivery. However, some prescriptions are ineligible, including, but not limited to, controlled substances. For more details, please contact CVS Pharmacy directly.
Q. Is there a delivery fee for prescription delivery?
A. Delivery fees for prescription delivery orders vary and are displayed at check out.
Q. How long will it take to deliver my prescription?
A. Delivery times vary by location and are not guaranteed. Estimated delivery times will be displayed before you place your order. You will also have the option to schedule your prescription delivery for a later time.
Q. How can I track my prescription delivery?
A. After you place your order, you will see it displayed under “Orders” within the secure prescriptions page. If you have opted in for SMS order updates, you will also receive an SMS message with a tracking link.
Q. I have prescriptions ready at more than one CVS Pharmacy location. Can I get them both delivered?
A. You can only check out with prescriptions from one CVS Pharmacy location at a time. You will need to place two or more separate orders if you want prescriptions delivered from two or more locations.
Q. Who do I contact with questions or concerns about my delivery order?
A. For questions about the delivery itself, you can contact DoorDash support through the “Help” button on your order tracking page. For questions about your prescription, please contact your pharmacy directly.
Q. Can I sign out of my CVS Pharmacy account from DoorDash?
A. You can sign out of your CVS Pharmacy account at any time by selecting the profile icon in the top right corner of the prescriptions list and selecting “Sign out of your CVS Pharmacy account.”
See Terms & Conditions for CVS Prescription Delivery here.
