How do I cancel a live order?

2 min read

How do I cancel an live order?

If you need to cancel an order, first press the three dots at the top right corner of the order screen. On the list of options select Contact Support.

Migrated from Salesforce: https://figment.file.force.com/servlet/rtaImage?eid=ka02L000000gA7u&feoid=00N2L00000AWqPi&refid=0EM2L000000AyPjMigrated from Salesforce: https://figment.file.force.com/servlet/rtaImage?eid=ka02L000000gA7u&feoid=00N2L00000AWqPi&refid=0EM2L000000AyPi

This will open our chat with support feature. Let our support team know which order you would like to cancel and why. The customer will be notified by support that their order has been cancelled. 

You will not be paid for these cancelled orders.