Menu Assistant
Menu Assistant
The menu assistant scans your menu in the Merchant Portal and suggests easy, one-click fixes, like clearer titles, tidier modifiers, and better item ordering, to help customers find and order what you're selling.
Estimated read time: 10 minutes
Overview
What is the menu assistant?
The menu assistant is a tool in your Merchant Portal that reviews your menu and surfaces suggested fixes, like clearer item titles and descriptions, corrected typos, and better-organized modifiers and item ordering. You have the option to preview every suggestion before it's applied, or let your menu assistant automatically apply changes.
Why is DoorDash doing this?
Accurate, easy-to-read menus lead to more sales and fewer canceled orders. Your menu assistant automatically suggests and applies improvements using your menu details, performance data, and customer feedback, so you spend less time editing by hand.
Do I need to do anything?
No. Your menu assistant works in the background, scanning your menu for recommended optimizations without you needing to do anything. You can open the Merchant Portal to review and apply suggestions at any time.
What kinds of changes does Menu Assistant make?
Menu assistant will suggest changes such as:
Fixing typos in item names or descriptions
Clarifying unclear item titles or descriptions
Cleaning up or reordering modifier lists
Reordering categories, modifiers, or options for easier browsing
Aligning your prices
Matching your store hours with Google/in-person hours
Reactivating out-of-stock items
Your prices, availability, and store hours stay exactly as you set them. The menu assistant also won't add or remove modifiers without flagging them for you to review first.
Will my menu assistant change my prices?
No. Pricing changes, availability, store hours, missing photos, and missing modifiers are always flagged for your manual review.
Where do I see Menu Assistant in my Merchant Portal?
You’ll find your menu assistant in the top right corner of the Menu Manager tab in your Merchant Portal. This is where you’ll find suggested recommendations to preview, apply, or dismiss with feedback.
Automatic Updates
Will my menu assistant make changes to my menu automatically?
Typo corrections, clearer titles and descriptions, and tidier modifier/category/option ordering will be automatically applied to your menu. All other recommendations will require approval from you. You can turn off automatic changes at any time in the menu assistant automations tab.
How do I opt out of automatic updates?
You can opt out of automations by turning off automatic updates under the automations tab of your menu assistant in the Merchant Portal.
Payouts and Fees
Will this affect my payout or fees?
No. The menu assistant does not change your commission rate, fees, or payout structure. For questions about your specific fees, contact your Account Manager or refer to your DoorDash contract.
Eligibility
What if I use a POS system?
The menu assistant is currently available only for tablet merchants. It isn't available for stores with a POS integration.
What if my restaurant is outside the US?
Menu assistant is currently rolling out to US merchants only. Availability in other markets will be announced separately.
Getting Help
Where can I get help if I have questions?
Submit a help request through the Merchant Portal, contact your Account Manager, or reach out to support (mxpsupport@doordash.com).
