Commonwealth Bank DashPass Partnership Terms and Conditions

Updated: 27 September 202610 min read

Commonwealth Bank of Australia (CBA) Yello Terms and Conditions

Yello & Yello + → 3 month EFT

Offer is for DoorDash users to receive a 3-month free trial of DashPass valued at $29.97 incl. GST. To redeem the offer, users must sign up to DashPass before 30/09/2027. Free trial period starts from the day the user successfully signs up to DashPass. Unless cancelled before the end of the free trial period, the user’s DashPass subscription will automatically convert to a paid monthly subscription and the user’s saved payment method will be charged DoorDash’s then current standard monthly fee (currently AUD $9.99 per month incl. GST) plus any applicable charges. Users may cancel at any time during the free trial via the DoorDash app. See full DashPass terms & conditions here.

Customers will also earn 2 Yello points per $1 spent on DoorDash, for orders over $25.

By redeeming the offer, users agree to comply with these terms. Users may cancel the free trial at any time during the 3-month period without incurring any charges. Must have or create a valid DoorDash account with a valid form of accepted payment on file. DashPass benefits apply only to eligible orders from DashPass merchants that meet the minimum subtotal requirement, excluding fees. Subtotal minimums will be identified on DoorDash for each DashPass eligible merchant. Other fees (including service fee)and gratuity still apply.Cannot be exchanged, redeemed or substituted for cash or other currency. Non-transferable. Subject to applicable laws, DoorDash may vary, update or cancel this offer at any time.

Yello Gold & Yello Diamond → 6 month EFT

Offer is for DoorDash users to receive a 6-month free trial of DashPass valued at $59.94 incl. GST ($9.99 incl. GST per month) . To redeem the offer, users must sign up to DashPass before 30/09/2027. Free trial period starts from the day the user successfully signs up to DashPass. Unless cancelled before the end of the free trial period, the user’s DashPass subscription will automatically convert to a paid monthly subscription and the user’s saved payment method will be charged DoorDash’s then current standard monthly fee (currently AUD $9.99 per month incl. GST) plus any applicable charges. Users may cancel at any time during the free trial via the DoorDash app. See full DashPass terms & conditions here.

Customers will also earn 2 Yello points per $1 spent on DoorDash, for orders over $25.

By redeeming the offer, users agree to comply with these terms. Users may cancel the free trial at any time during the 6-month period without incurring any charges. Must have or create a valid DoorDash account with a valid form of accepted payment on file. DashPass benefits apply only to eligible orders from DashPass merchants that meet the minimum subtotal requirement, excluding fees. Subtotal minimums will be identified on DoorDash for each DashPass eligible merchant. Other fees (including service fee)and gratuity still apply.Cannot be exchanged, redeemed or substituted for cash or other currency. Non-transferable. Subject to applicable laws, DoorDash may vary, update or cancel this offer at any time.


Commonwealth Bank of Australia (CBA) Credit Card DashPass Benefit Terms and Conditions

  1. Under this offer, eligible customers will receive a complimentary DashPass subscription and the applicable monthly credit for as long as they hold an eligible CommBank product and satisfy these Offer Terms.

  2. Your eligibility for, activation of, and use of DashPass is subject to these terms and conditions, as well as DoorDash's Terms and Conditions. Before activating or using DashPass, you must review and accept the applicable DoorDash Terms and Conditions.

  3. The Offer must be activated through the CommBank Offer landing page on the DoorDash website or app (see section ‘Redeeming the Offer’ below).

  4. DashPass is provided by DoorDash Technologies Pty Ltd ABN 96 634 446 030. DoorDash is not part of the CommBank Group and CommBank is not responsible for the content, services or performance of DashPass. Commonwealth Bank of Australia ABN 48 123 123 124 AFSL and Australian credit licence 234945. CommBank is solely responsible for the eligible CommBank credit card and its applicable terms and conditions, and DoorDash is not part of the CommBank Group and is not responsible for the content, services or performance of any CommBank product, including any eligible CommBank credit card. Each of DoorDash and CommBank is responsible only for the products and services it supplies.

  5. These Offer Terms describe two separate card type eligibility categories:

    1. CommBank Ultimate Credit Cardholders; and

    2. CommBank Smart, Diamond and Platinum Credit Cardholders.

Eligibility Criteria 1 - CommBank Ultimate Credit Cardholders

Under this Offer, eligible customers who hold a open and active CommBank Ultimate credit card account and satisfy these Offer Terms will receive:

  • One complimentary DashPass subscription and

  • One $10 Monthly Credit per calendar month, which may be applied to eligible DoorDash orders of $50 or more (excluding taxes and fees).

provided the customer uses the eligible CommBank Ultimate credit card as payment method and maintains the CommBank Ultimate credit card as a saved payment method in their DoorDash wallet.

The customer will cease to be eligible for the complimentary DashPass subscription and Monthly Credits under this Offer and may be automatically unsubscribed from DashPass if:

  • The customer or CBA cancels or otherwise terminates their eligible CommBank Ultimate credit card;

  • The customers changes to a non-eligible CommBank credit card product; or

  • The customer is in default of the terms and conditions applicable to the CommBank Ultimate credit card account.

The Monthly Credit applies to subtotal only and does not apply to fees, taxes, or gratuity. If the full value of a Monthly Credit is not used on a single order, any remaining value will be forfeited. The Monthly Credit must be used during the calendar month in which it is issued or it will expire. An eligible CommBank Ultimate credit card must be used as the payment method. Eligible merchants, items, and order types may be limited. The Monthly Credit may not be combined with other DoorDash promotional discounts, coupons, or offer codes unless DoorDash expressly states otherwise. For orders containing alcohol, any discount is subject to restrictions imposed by applicable law or other restrictions imposed by DoorDash.

Monthly Credits will cease if the customer cancels or otherwise terminates the customer’s DashPass subscription after activation, if the customer no longer maintains the CommBank Ultimate Credit Card as a saved payment method in the DoorDash wallet, or if the customer or CBA closes or otherwise cancels their CommBank Ultimate Credit Card account or the customer changes to a non-eligible CommBank credit card product or if the subscription is cancelled by DoorDash in accordance with these or other applicable terms and conditions.

Monthly Credits are promotional only, have no cash value, are not redeemable for cash or any cash equivalent, are non-transferable, and may be used only on the DoorDash platform in supported service areas and during applicable service hours.

Eligibility Criteria 2 CommBank Smart, Diamond and Platinum Credit Cardholders - Complimentary DoorDash Subscription

CommBank customers holding a CommBank Smart Credit Card, CBA Diamond Credit Card or CBA Platinum Credit Card that is open and active, and not in default in respect of applicable terms and conditions, are eligible to activate one (1) complimentary DashPass subscription. If a CommBank customer or CommBank closes or otherwise terminates their eligible CommBank credit card account, changes to a non-eligible CommBank credit card account, or if there is a default in the terms and conditions applicable to the eligible CBA credit card account, the CommBank customer will no longer be eligible for the complimentary DashPass subscription and may be automatically unsubscribed from DashPass.

Redeeming the offer: To redeem the Offer, an eligible CommBank customer must: (i) log in to, or create, a
DoorDash account through the DoorDash app or website; and (ii) follow the prompts to enrol in DashPass through the Offer landing page on the DoorDash platform. If a CommBank customer is enrolled or later enrols in any other DashPass membership that is not affiliated with their eligible CommBank credit card (including any paid, trial, promotional, or complimentary DashPass subscription), they will not receive the Offer or any associated promotions.

DashPass Benefits: Benefits of DashPass from DoorDash include $0 delivery fees and reduced service fees on eligible orders from DashPass eligible restaurants that meet the minimum order value requirement (“DashPass Benefits”). Provided the customer uses the eligible CommBank Smart, Diamond or Platinum Credit Card as payment method and maintains this card as a saved payment method in their DoorDash wallet. Additional fees on orders may apply. For complete DoorDash Terms and Conditions click here. DashPass orders may be subject to delivery driver and geographic availability.

Changes to terms: DoorDash and/or CommBank may modify, suspend, cancel, or withdraw the Offer or these Offer Terms at any time, subject to applicable law and any required notice period. DoorDash or CommBank may also cancel a complimentary DashPass subscription, or remove related promotional benefits, if a customer is or becomes ineligible for the Offer, violates these Offer Terms or other applicable terms and conditions, or engages in fraud, misuse, or other abuse in connection with the Offer or otherwise in relation to their CommBank credit card account. DoorDash and CommBank reserve the right to prohibit any customer from redeeming the Offer, and to cancel a customer's DashPass subscription or related promotional benefits, if DoorDash or CommBank reasonably believes that the customer has acted fraudulently or is attempting to act fraudulently in connection with the Offer.

Collection and use of personal information: DoorDash and/or CommBank may collect, use, disclose, and exchange personal information to administer this Offer and any complimentary DashPass subscription (including to verify eligibility, enrol/activate the benefit, provide the benefit and related customer support, prevent fraud and misuse, conduct analytics and reporting, and comply with applicable law). DoorDash and CommBank may share such personal information with each other and with their respective affiliates and service providers for the purposes of communicating with you about this Offer, DashPass, and other products, services, promotions, and offers, subject to your marketing preferences and applicable law. Any data provided to CommBank will be handled in accordance with its Privacy Policy. Any data provided to DoorDash will be handled in accordance with its Privacy Policy.


Short form terms and conditions

Ultimate Card Cardholders

CBA Ultimate credit cardholders are eligible to activate a complimentary DashPass subscription. Your complimentary DashPass subscription will remain active as long as you remain an eligible CBA Ultimate Credit Card cardholder, you are not in default of your account terms and conditions, and your CBA Ultimate Credit Card remains saved as a payment method in your DoorDash account. If you cancel or otherwise terminate your CBA Ultimate Credit Card account, change to a non-eligible CBA credit card product, or remove your CBA Ultimate Credit Card from your DoorDash account, you will no longer be eligible for the complimentary DashPass subscription. DashPass benefits apply only to eligible orders from DashPass merchants that meet the applicable minimum subtotal requirement, excluding fees, taxes, and gratuity. Minimum subtotals will be identified for each DashPass merchant on DoorDash. Other fees (including service fees), taxes, and gratuity still apply. See DashPass terms here, and cancellation instructions here.

Once you activate complimentary DashPass through your CBA Ultimate Credit Card, you will receive one
(1) A$10 Monthly Credit per calendar month, which may be applied as a discount to one qualifying DoorDash delivery order with a minimum subtotal of A$50, excluding taxes and fees. Eligible orders only; some merchants may be excluded. You will continue receiving Monthly Credits as long as you remain subscribed to the DashPass membership you initially activated through your CBA Ultimate Credit Card and your CBA Ultimate Credit Card remains saved as a payment method in your DoorDash account. The Monthly Credit must be used in the calendar month in which it is issued. The discount applies to subtotal only and does not apply to fees, taxes, or gratuity. If the full value of a Monthly Credit is not used on a single order in a calendar month, any remaining value will be forfeited. For orders containing alcohol, the discount is subject to restrictions under applicable laws. Fees, taxes, and gratuity still apply. See further terms and conditions here. DoorDash may cancel, amend, modify, or suspend this Offer at any time.

CBA Smart, Diamond and Platinum Cardholders

CBA Smart , Diamond and Platinum cardholders are eligible to activate a complimentary DashPass subscription. Your complimentary DashPass subscription will remain active as long as you remain an eligible CBA Smart, Diamond or Platinum cardholder in good standing. If you cancel or otherwise terminate your eligible CBA credit card account or downgrade to a non-eligible CBA credit card product, you will no longer be eligible for the complimentary DashPass subscription. DashPass benefits apply only to eligible orders from DashPass merchants that meet the applicable minimum subtotal requirement, excluding fees, taxes, and gratuity. Minimum subtotals will be identified for each DashPass merchant on DoorDash. Other fees (including service fees), taxes, and gratuity still apply. See DashPass terms here, and cancellation instructions here.

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