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DOORDASH PRODUCT ADDENDUM - MARKETPLACE

United States

Marketplace Addendum Effective Date: November 3, 2025

This DoorDash Marketplace Product Addendum (this “Marketplace Addendum”) is incorporated into the Agreement. All capitalized terms used and not defined herein shall have the meanings ascribed to them in the Sign-Up Sheet, in this Marketplace Addendum, or in the Terms of Service between the Parties.

1. PREAMBLE. DoorDash owns and operates the DoorDash Platform that connects Merchants, Dashers and Customers for the pickup and/or delivery of Merchant Products. Merchant desires to market the availability of Merchant Locations through the DoorDash Platform (such use of the DoorDash Platform, the “Program”). For clarity, the Program will include each product, service, promotion, or program elected by Merchant under this Marketplace Addendum. The Parties agree that DoorDash is not a merchant, food preparation business, reseller, or delivery service; it is an online marketing and connection platform.

2. DEFINITIONS.

2.1. “DoorDash Platform” for purposes of this Marketplace Addendum means, individually or collectively, (a) any online marketplace offered by DoorDash and/or its Affiliates, which may include the Caviar Marketplace, through which Customers may place orders from merchants for pickup and/or delivery, and (b) the Merchant Portal, in each case, that will allow information to be exchanged between Merchant and DoorDash. References to the “DoorDash Platform” include the DoorDash Platform Documentation. The DoorDash Platform is a “DoorDash Product” as defined in the Terms of Service. From time to time, DoorDash may list Merchant on one or more of its marketplaces subject to the Commission Rate(s) set forth in the Rate Card upon advance written notice to Merchant.

2.2. ““Marketplace” means a DoorDash proprietary online communication platform (including the DoorDash Marketplace and the Caviar Marketplace) where Customers can view and search for the menus of Merchants and/or place an order for Merchant Products via the DoorDash website or mobile application for delivery by a Dasher to the Customer or for pickup by Customer.

2.3. “Merchant Location(s)” has the meaning ascribed to it in the Terms of Service. For purposes of this Marketplace Addendum, “Merchant Locations” may also include: (i) Merchant Locations owned and operated by Merchant or its affiliates, and/or (ii) Merchant Locations owned and operated by franchisees of Merchant or its affiliates which have signed a Franchisee Agreement. “Merchant Locations” also includes both Brick and Mortar Merchant Locations and Virtual Kitchen Merchant Locations. “Brick and Mortar Merchant Location” means a physical location that Merchant operates as a walk-in restaurant. “Virtual Kitchen Merchant Locations” means a Merchant owned or licensed virtual brand operated out of one or more Merchant or Eligible Franchisee operated and approved by DoorDash for participation in the Program.“Merchant Locations” also includes both Brick and Mortar Merchant Locations and Virtual Kitchen Merchant Locations. “Brick and Mortar Merchant Location” means a physical location that Merchant operates as a walk-in restaurant. “Virtual Kitchen Merchant Locations” means a Merchant owned or licensed virtual brand operated out of one or more Merchant or Eligible Franchisee operated and approved by DoorDash for participation in the Program.

2.4. “Minimum Order Subtotal” means the minimum amount the Order must be (excluding taxes, fees, and tips) for the Small Order Fee not to be charged.

2.5. “Pickup Program” means the DoorDash program through which a Customer places a Pickup Order through the DoorDash Platform from a Merchant Location.

2.6. “Small Order” means any Order that does not meet the Minimum Order Subtotal.

2.7. “Small Order Fee” means the fee Customer is charged for Small Orders.

3. RESPONSIBILITIES AND PROCEDURES.

3.1. DoorDash Responsibilities. DoorDash will: (i) display Merchant, Merchant Locations, and the menu of Merchant Products at each Merchant Location through the DoorDash Platform; (ii) accept Orders for Merchant Products through the DoorDash Platform from Customers; (iii) forward each Order to the relevant Merchant Location; (iv) for Delivery Orders, make the Order opportunity available to Dashers, so that the Dasher or other Personnel if applicable can pick up the applicable Merchant Product(s) from the applicable Merchant Location to deliver to the Customer, or, if applicable, for Pickup Orders, notify the Customer to pick up the Order; and (v) pay the Merchant as set forth in Section 4 below, deduct the agreed applicable Commission, marketing fees for each applicable Order, subscription fees (if any), activation fees (if any), and any other fees (and, in each case, as may be adjusted by DoorDash as required by any applicable statute, regulation, executive order, or other legal requirement that is either temporary or permanent in nature). DoorDash reserves the right to take into account the impact of a Merchant’s conduct on both the customer experience and the DoorDash brand when determining the Merchant’s prominence, participation in programs such as DashPass, and/or availability on the DoorDash Platform. That conduct includes but is not limited to timeliness and accuracy of orders fulfilled, customer ratings and reviews, customer concerns regarding food quality or food safety, detrimental price markups and/or customer complaints about price markups, and any conduct that may violate our Partner Code of Conduct.

3.2. Merchant Responsibilities. Merchant will: (i) provide DoorDash with Merchant’s menu, including the price of each item; (ii) monitor Merchant’s menu and store information on the DoorDash Platform, promptly make updates via the Merchant Portal to reflect the most up-to-date products, pricing and other information or immediately notify DoorDash of any errors or changes in writing (email is sufficient); (iii) accept and confirm Orders from DoorDash in a prompt and timely manner; (iv) prepare Merchant Products for each Order for pickup by a Dasher, or the Customer, as applicable, at the designated time; (v) process Orders in the order in which they are received; (vi) notify DoorDash of its days and hours of operation, including on holidays, and remain open for business on DoorDash the same days and hours of operation as Merchant’s in-store business; notify DoorDash of any changes to Merchant’s hours of operations on holidays; and notify DoorDash if Merchant closes earlier than Merchant’s standard hours of operation or plans to close earlier than Merchant’s standard hours of operation; (vii) notify all Merchant Location staff members of the relationship with DoorDash, and train staff members on receiving and fulfilling DoorDash Orders as soon as practicable upon execution of this Marketplace Addendum and on an ongoing basis; (viii) use its standard business practices to prepare Merchant Products that are the subject of each Order and provide the same utensils, napkins, bags, and other materials that Merchant typically would provide in a standard take-out or delivery order; (ix) on an ongoing basis, review and confirm the transactions, fees and charges on orders via the Merchant Portal, and promptly communicate to DoorDash any inaccuracies; and (x) if DoorDash collects and passes tips from Customers to Merchant, Merchant will distribute such tips in accordance with applicable law, including but not limited to tip pooling laws. DoorDash acknowledges that Merchant is solely responsible for the prices of its menu items, which may vary based on factors such as location, time of the year, or competition from other restaurants.

3.3. Pickup Program. The Commission Rate for Pickup Orders is set forth in the Rate Card. During the Term, once DoorDash or Merchant’s point of sale provider enables the ability for Merchant to set different prices for Merchant Products under the PickUp Program than the prices for such Merchant Products for delivery, Merchant shall ensure that pricing of Merchant Products under the PickUp Program is not greater than the pricing of the same Merchant Products for pickup in-store. In the event that Merchant increases the pricing of Merchant Products for pick-up above the in-store prices of the same Merchant Products, DoorDash may enforce the terms of this Agreement, including any combination of and not limited to: applying a higher Commission Rate to affected Orders, requiring Merchant to reimburse affected Customers for the difference between the Merchant Product listed for PickUp and the lower in-store price, charging Merchant an additional fee, and/or adjusting the pricing of Merchant Products available under the PickUp Program, in addition to any other right or remedy available at law or in equity.

3.4. DashPass Program. The Commission Rate for DashPass Orders is set forth in the Rate Card. However, if the Rate Card does not specify a Commission Rate for DashPass Orders, then Merchant agrees that the Commission Rate for DashPass Orders will be a rate that is no higher than the Commission Rate for Delivery Orders. From time to time, DoorDash may notify Merchant of additional eligibility requirements. Merchant may be removed from the DashPass Program upon notice if DoorDash determines that Merchant has failed to fulfill any such requirements. Merchant may discontinue its participation in the DashPass Program by providing 7 days’ prior written notice to DoorDash.

4. FEES. DoorDash shall receive a Commission in exchange for DoorDash promoting Merchant through the DoorDash Platform. The Commission Rate for Orders placed under the applicable DoorDash Product is the rate agreed upon in the Sign-Up Sheet, Rate Card, or otherwise. DoorDash will remit to Merchant the amounts related to Orders fulfilled by Merchant each week following the week in which the Orders were fulfilled on a consistent day of the week. The exact day of the week is subject to change with no less than ten (10) days’ notice to Merchant by email or service notification. Such amounts remitted will include (1) the pre-tax total of all Orders for the prior week, plus (2) Collected Taxes (as defined below) pursuant to Section 5 of this Marketplace Addendum, unless the Parties agree to an alternative arrangement in writing, less (3) the aggregate Fees, including Commission, agreed amounts for marketing and promotional deals (if any), any error fees associated with Merchant’s incorrect preparation of Orders, and applicable taxes on such amounts for such week. Merchant may have the opportunity to sign up to receive daily payments through the Merchant Portal. Merchant agrees DoorDash may charge the Customer fees, including but not limited to delivery fees, service fees, surcharge fees, and small order fees where applicable at DoorDash’s sole discretion.

5. TAXES.

5.1 Collected Taxes. DoorDash will charge and collect from Customers all applicable Sales Tax on (i) the sale of Merchant Products that are facilitated through the DoorDash Products and (ii) any fees or charges imposed by Merchant on Customers in connection with such sales (together, the “Collected Taxes”). Where DoorDash is required under applicable law to remit Collected Taxes to a tax authority as a marketplace facilitator (or similar construct), taking into account any elections DoorDash may have made under applicable law (“Marketplace Facilitator Jurisdictions”), DoorDash will remit such Collected Taxes directly to the appropriate tax authority. For purposes of this Agreement, the jurisdictions that qualify as Marketplace Facilitator Jurisdictions are only those listed on DoorDash’s website or any successor site and may be updated from time to time. Any Collected Taxes that DoorDash does not remit to a tax authority will be passed ultimately to Merchant, and Merchant is solely responsible for remitting such taxes to the appropriate tax authority on its own behalf or on DoorDash’s behalf, as the case may be.

5.2. Taxes on Customer Fees. DoorDash will charge and collect from Customers all applicable Sales Tax on Customer-facing fees charged and retained by DoorDash, including, but not limited, to delivery fees, service fees, surcharge fees, and small order fees. DoorDash will remit such taxes directly to the appropriate tax authority.

5.3. Tax Rates. Merchant is responsible for using commercially reasonable efforts to provide DoorDash with all information necessary for DoorDash to determine and collect the correct amount of Collected Taxes from Customers. For clarity, Merchant’s obligation to provide information under the preceding sentence does not obligate Merchant to provide tax rates. Merchant may, but is not required to, provide DoorDash with the applicable tax rates (including a ‘0’ tax rate for Merchant Products that are not subject to tax, such as Merchant Products that are exempt or zero-rated under applicable law) for any Collected Taxes that Merchant is responsible for remitting to a tax authority. If Merchant does not provide such tax rates, Merchant expressly authorizes DoorDash to determine and apply the tax rates on Merchant's behalf. If Merchant later provides tax rates for any such Collected Taxes after DoorDash has already applied tax rates on Merchant’s behalf, DoorDash will endeavor to implement Merchant’s tax rates as soon as reasonably practicable after receiving the tax rates from Merchant. Changes to the tax rates applicable to Collected Taxes resulting from the use of tax rates provided by Merchant, if any, will be prospective only, and will not be retroactive. DoorDash is not responsible for any liability or loss attributable to the tax rates determined by DoorDash in jurisdictions that are not Marketplace Facilitator Jurisdictions. Merchant acknowledges that Merchant remains solely responsible for the remittance of Collected Taxes in jurisdictions that are not Marketplace Facilitator Jurisdictions, even if such Collected Taxes are calculated by DoorDash. DoorDash’s determination of tax rates in no way constitutes the provision of legal advice or tax advice by DoorDash.

6. PAYMENT PROCESSING. Merchant acknowledges that DoorDash uses a payment processor to collect Order amounts from Customers and remit payment to Merchant. In accordance with the Agreement, to receive payment, Merchant must have an account with the payment processor.

7. ORDER EQUIPMENT. With respect to the DoorDash Platform, if Merchant does not integrate its POS system with the DoorDash Platform, Merchant will install the equipment agreed by the Parties for Merchant to receive and process Orders, which may include: a tablet, fax machine, or other automated, electronic means of receiving Orders. If the Parties agree that any Order Equipment is provided by DoorDash, Merchant will pay DoorDash an Order Equipment Fee if set forth in the Rate Card, in exchange for the right to use the Order Equipment to access the DoorDash Platform in order to receive, process, and accept Marketplace and Pick Up Orders. Any Order Equipment provided by DoorDash will remain DoorDash’s sole property and may be used solely in connection with the provision or receipt of services under the Agreement and for purposes related to fulfilling Merchant’s responsibilities under this Marketplace Addendum. Merchant understands and agrees that DoorDash may provide Order Equipment that has been developed and/or provided by third parties (“Third-Party Products”). Merchant agrees that all Third-Party Products are provided “AS-IS,” and that DoorDash does not provide any express or implied warranties with respect to or on Third-Party Products. To the extent Merchant receives access to and/or the benefit of Third-Party Products, Merchant may be subject to and agrees to abide by the additional terms and conditions related to the Third-Party Products. Merchant will inspect all hardware, and shall notify DoorDash in writing (email sufficient) if any Order Equipment is missing or was damaged as soon as practicable after discovering such damage. Merchant will be responsible for any damage to or loss of any Order Equipment provided by DoorDash (excluding ordinary wear and tear), which shall be promptly reimbursed by Merchant (at the replacement cost thereof). DoorDash may recover the replacement cost of damaged or lost Order Equipment by deducting such amount from weekly payments. Merchant agrees to pay all agreed subscription fees and deposits charged by DoorDash for Order Equipment, and agrees DoorDash may deduct such fees and deposits from amounts payable by DoorDash to Merchant.

7.1. Notwithstanding anything to the contrary in the Agreement, the Parties agree that all Order Equipment provided under the Agreement will be owned, provided and managed by DoorDash Equipment, LLC, a wholly owned subsidiary of DoorDash, Inc. References to “DoorDash” in Section 7 (“Order Equipment”) will be deemed to refer to DoorDash Equipment, LLC solely for purposes of section 7. DoorDash Equipment, LLC’s notice address shall be the same as DoorDash, Inc. For clarity, this does not affect any other rights or obligations of DoorDash (as otherwise defined) under the Agreement.

8. REFUNDS AND SUPPORT. In the event a Customer submits a complaint about his or her Order via DoorDash’s support channels, DoorDash may, in its sole reasonable discretion, issue a re-order, credit, partial refund, or full refund to such Customer. Merchant shall prepare the food to the same specifications as the original Order (in the case of a re-order) and bear the full cost of that re-order, credit or refund, as applicable, if the complaint was caused by Merchant or Merchant Products, including missing and incorrect Orders. DoorDash shall be responsible for any refund, credit or re-order that is caused by the delivery of Orders or Dashers.

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