Dasher Reimbursement FAQs
Reimbursement FAQs
Contents
Can I be reimbursed for toll, parking fees, parking tickets or traffic tickets?
Can I be reimbursed for other expenses incurred for/while Dashing?
FAQ
Q: I paid for an order out of pocket. How do I get reimbursed?
A: All orders in New Zealand will be pre-paid so Dashers will not be required to pay for an order on collection. Unfortunately, we will not be able to provide a reimbursement for any orders paid out-of-pocket.
Q: Can I be reimbursed for tolls, parking fees, parking tickets or traffic tickets?
A: DoorDash will not reimburse for tolls, parking fees (including tickets) or traffic tickets. Per the Independent Contractor Agreement, you, as the Contractor, will determine how to deliver using the DoorDash platform which includes where to park to pick up or deliver and the route you will take. Any tolls or parking fees paid or parking tickets or traffic tickets received are at your expense and DoorDash will not reimburse for these items.
Q: Can I be reimbursed for other expenses incurred for/while Dashing?
A: Per the Independent Contractor Agreement, you, as the Contractor, will determine how to deliver using the DoorDash platform. DoorDash will not reimburse for these items. This includes but is not limited to motor vehicle expenses (insurance, registration, fuel, servicing etc), Dasher gear, phone and internet use, depreciation, or damages.
If your query is related to an insurance claim please see here.
