Guide to the New York City Dasher E-bike Trade-In Program
Guide to the New York City Dasher E-bike Trade-In Program
This year, in response to a new law in New York City, DoorDash is giving away 1,600 brand-new, UL-certified e-bikes to New York City Dashers who trade in an eligible device. Please note that supplies are limited and not all Dashers who apply will receive an e-bike through this program. |
NYC Dasher E-Bike Trade-In Program: A Deeper Look
The NYC Dasher E-Bike Trade-In Program provides select 1,600 active NYC Dashers with brand-new, UL-certified Dirwin Pacer Lite e-bikes at no cost, in exchange for trading in their existing eligible device (an uncertified e-bike, scooter, moped, or battery).
If you dash in NYC, see below to find out if your device is trade-in eligible, and learn about how you can apply to receive a free Dirwin e-bike.
Complete the Dasher Device survey. Look for the survey from DoorDash sent to your Dasher email and complete the survey with detailed information about your device. Please double-check that your submission is clear and accurate.
Wait for submissions to be reviewed. All information you submit will be reviewed and verified to determine whether your device is trade-in eligible. Device eligibility criteria are determined by New York City law – not by DoorDash or Dirwin. Please check the Frequently Asked Questions (FAQ) section below for more information about eligible devices.
Selected Dashers will be notified. If you are selected, you will receive an email from DoorDash with instructions on how to claim a free Dirwin Pacer Lite e-bike and trade in your eligible device.
Delivery and trade-in. Dirwin will call you to schedule delivery of the new e-bike to the address you provide. Before receiving the new Dirwin e-bike, be present with your ID, have your eligible device ready, and provide it to the Dirwin delivery representative at the agreed-upon delivery time.
Disclaimer: Completing the Dasher Device survey and applying does not guarantee participation in the NYC Dasher E-Bike Trade-In Program. Not all Dashers who apply will be selected to receive an e-bike.
Frequently Asked Questions (FAQ)
Q. What counts as an eligible device for the New York City Dasher E-bike Trade-in Program?
A. An eligible device is one owned by a Dasher that is not certified by an accredited testing laboratory for compliance with Underwriter Laboratories (UL) standards (i.e., a device without UL 2849, UL 2272, or UL 2271 certifications). This includes:
A powered mobility device or a lithium-ion battery that does not meet local sale requirements (e.g., a DIY bike with conversion kit, a non-UL-certified e-bike);
A motorized scooter as defined in NYC law;
Or a limited-use motorcycle as defined in New York State vehicle law.
Q. What counts as an eligible device for the NYC Dasher E-bike Trade-in Program?
A. An eligible device is either a two-wheeled vehicle or a lithium-ion battery owned by you that does not have Underwriter Laboratories (UL) certifications (i.e., UL 2849, UL 2272, or UL 2271). For example:
An e-bike without UL certification
A scooter without UL certification
A moped without UL certification
A regular bicycle with conversion kits
A lithium-ion battery without UL certification used to power an e-bike, e-scooter, or e-moped
Q. What do I need to know about the Dirwin Pacer Lite e-bike?
A. The Dirwin Pacer Lite is an e-bike with a 500W electric motor powered by a UL-2271 certified lithium-ion battery and a UL-2849 certified electrical system. Equipped with a rear rack, the Pacer Lite has an expected range of between 25 and 45 miles when fully charged. You can find out more details about the Dirwin e-bike here.
Q. How do I get qualified for the Trade-In program?
A. From your submission of the Dasher Device survey, we will review whether your device is eligible for trade-in based on New York City law. Up to 1,600 Dashers will be selected for the program.
Q. What does “at no cost” mean? Could I be asked to pay?
A. Selected Dashers will not be asked to pay for the new Dirwin e-bike and will get it shipped directly to their provided address for free, as long as they are present at delivery time and address and trade in their eligible device.
