T-Mobile Partnership FAQs

4 min read

T-Mobile x DashPass: General FAQs - FREE PIE OFFER

What is the free pie offer?

From 5am ET on 11/25– 5am ET 12/2, T-Mobile DashPass members can enjoy one free pie item with a $12+ DashPass grocery order from participating merchants. Fees taxes and gratuity still apply. Visit this link to see participating merchants near you.

Who can redeem the free pie offer?

Members must have an active DashPass membership which was activated through T-Mobile. Limit one free pie item per customer while supplies last, terms apply see here.

What items are eligible?

Eligible items are ready-to-eat pies or pie-making components. Excluded items include non-food, snack-style, raw ingredients or unrelated “pie” products. Determination of whether an item is eligible for the discount is at DoorDash’s discretion.

How do I redeem the offer?

  • Add your desired items from an eligible grocery merchant to your cart

  • Navigate to the checkout page

  • Click “Deals and benefits” section

  • Select the “FREEPIE” promotion, or type “FREEPIE” to apply

What if I don’t have T-Mobile DashPass?

From 5am ET on 11/25– 4:59 am ET 12/2 , Experience Beyond and Experience More, Go5G Next and Go5G Plus, Magenta MAX, and T-Mobile ONE with ONE+ plans are eligible to receive free DashPass*. T-Mobile members with Go5G, Magenta, Magenta Plus, or T-Mobile ONE plans must have two or more lines on their account to be eligible. Existing DashPass members can take advantage of the DashPass pie perk if they are on an eligible T-Mobile plan.

Additionally, T-Mobile members, within the first 30 days of signing up or upgrading to Experience Beyond or Experience More plans, can redeem their free 1-year DashPass subscription through the homepage of the T-Life app

*Available to eligible T-Mobile customers who do not already have a DashPass plan via T-Mobile

DASHPASS OFFER

What is DashPass?

DashPass is a paid subscription by DoorDash (available $9.99/monthly or $96/annually, plus taxes) that unlocks savings and exclusive benefits, including:

  • Reduced Fees: $0 delivery fees and lower service fees on eligible orders

  • Best Selection: Access to thousands of local and national favorites in your neighborhood

  • Grocery Savings: Reduced fees on eligible grocery delivery orders, including everyday essentials and more

  • Pickup Perks: 5% back in DoorDash credits on eligible Pickup orders

  • Exclusive Offers: Special access to member-only deals and items

  • No Commitment: Members can cancel anytime with a seamless cancellation process

How do I access free DashPass?

Eligible T-Mobile members can redeem their free DashPass subscription through the Benefits tab in the T-Life app on Android and iOS from November 25 through December 2 4:59 am ET.

How does DashPass work?

  • DashPass is available on a monthly ($9.99/month) or annual ($96/year) basis.

  • DashPass benefits only apply at participating merchants on orders that meet the minimum subtotal.

What happens when my DashPass perk ends?

Members will be able to re-enroll in 2026 during a re-enrollment window. If members do not re-enroll during this window, upon the conclusion of the initial free 12 months, DashPass will automatically renew at the $96/year annual rate, unless canceled. DoorDash will send you a reminder communication towards the end of your promotional period.

I already have DashPass. Am I eligible for this perk?

Yes, you can take advantage of this offer even if you already have DashPass. You’ll enjoy 12 months for free when you redeem the perk through T-Life. You can only be enrolled in one DashPass plan at a time. To see your current plan, go to Account -> Manage DashPass.

If you already have a DashPass account and have paid for the month/year, as soon as you redeem the DashPass perk, you’ll transition onto the 12-month free trial and receive a refund for the prorated amount from your existing DashPass shortly after.

Note: Your current plan may have additional benefits you may lose if you switch plans.

What happens if I currently have HBO Max with my DashPass Annual Plan?

The HBO Max Basic With Ads Plan and the discounted HBO Max Standard Plan are not available with this free DashPass benefit for T-Mobile members. By enrolling in this free DashPass benefit for T-Mobile members, you’ll lose any existing HBO Max Basic With Ads Plan or HBO Max Standard Plan. See here for FAQ specifics to HBO Max with DashPass.

Is DashPass automatically included with my plan? Does it cost extra?

DashPass is free for 12 months when T-Mobile members on eligible plans redeem the perk through T-Life. Members will be able to re-enroll in 2026 during a re-enrollment window. After the free DashPass subscription, if members fail to re-enroll during this window, DashPass will automatically renew at $96/year, unless canceled. DoorDash will send you a reminder communication towards the end of your promotional period.

What if I don’t have a DoorDash account?

It's no problem. Once you click and save the perk, you can redeem your free DashPass through DoorDash by clicking “Redeem.” You will be prompted to create a DoorDash account if you do not have one already.