DashPass for Amazon Prime Members
DashPass for Amazon Prime Members
Q: How much does DashPass cost for Prime members?
A. As long as your Prime membership is active and this offer is available, Prime members can enjoy a Free DashPass membership (normally $9.99/month plus tax) with their Prime membership.
Q: How long does the free DashPass membership last?
A: As long as your Prime membership is active and this offer is available, you can get a Free DashPass membership. If your Prime membership ends or is cancelled, you will lose your free access to DashPass
Q: What does your free DashPass subscription include?
A: DashPass subscribers get unlimited $0 delivery fees and reduced service fees on all eligible orders above the minimum subtotal (before tax, tip, and fees), access to exclusive items and offers, and 5% back in DoorDash credits on eligible Pickup orders. Fees and taxes still apply and will vary based on orders. Visit www.doordash.com/en-CA/dashpass to see full terms.
Q: What if I don’t have a Prime membership?
A: The Free DashPass subscription offered by DoorDash and Amazon is an offer that is only available to active Prime members. Eligible customers can sign up for a Prime membership as part of this activation process to access Prime benefits, plus exclusive offers and perks like DashPass.
Q: If I already have a DashPass subscription, can I switch to a Free DashPass subscription?
A: Yes, as long as you are a Prime member and this offer is available. Follow the redemption steps above to activate your Free DashPass subscription. Once you activate this Prime-only offer, your existing DashPass membership will be cancelled. If you’ve already paid for a DashPass, you’ll receive a prorated refund for the unused portion of your current billing period—calculated from the date you activate the Prime benefit:
For monthly plan subscribers: You'll be refunded for the days remaining in your current billing month, starting from your activation date.
For annual subscribers: You’ll be refunded for the unused portion of your year, starting from your activation date.
Q: Who do I contact if I have an issue connecting my account?
A:
First, verify that you are logged in to Amazon and that your Prime membership is active, then attempt to redeem the offer using the instructions above.
For questions about your Prime membership, contact Amazon customer service.
For questions about your DoorDash account or DashPass membership, contact DoorDash customer support.
Q: Will Amazon share any of my personal information with DoorDash?
A: Yes. When you link your Amazon and DoorDash accounts, Amazon will share your Prime membership status and a customer identification code with DoorDash, so that DoorDash knows you are a Prime member. The collection and disclosure of your personal information will be done in accordance with the
Q: If, after redeeming the Amazon x DashPass offer, I decide that I want to delete my DoorDash account, what happens to my Amazon x DashPass offer?
A: If you delete your DoorDash account, you will lose access to DashPass and this offer. The offer is limited to one redemption per customer and account.
Q: How do I cancel my Free DashPass membership?
A: You can cancel at any time by contacting DoorDash customer support or visiting the “Manage DashPass” section in your DoorDash account settings (cancellation instructions here). If you cancel during the free membership period, your Free DashPass membership and benefits will end immediately.
Q: I have more questions about DashPass.
A:You can find more information or get in touch with the DoorDash support team here.
