Merchant Platform - Restricted items
DoorDash restricts the sale and delivery of certain items (including those listed below) to maintain a high-quality user experience and to comply with legal requirements. The below list provides examples of restricted items, but is not exhaustive. DoorDash may modify this list at its discretion and reserves the right to remove, decline to list, or otherwise refuse to make delivery available through its platform any of the below items or any other items that DoorDash in its sole discretion deems may be unsafe or inappropriate.
People, wildlife, animals, or remains/parts
Illegal items; stolen goods
Fireworks, explosives, firearms, weaponry, ammunition, and their parts; including information on how to make such devices
Items encouraging violent or illegal activity
Sexually explicit or obscene adult items or materials
Any of the following without a signed addendum with DoorDash
Alcohol
Tobacco/vape products
Prescription medicines
CBD products
Recreational drugs or drug paraphernalia, including but not limited to cannabis products, Kratom, or inhalants including nitrous oxide
Any single item exceeding 50 lbs
Any other item that is prohibited for delivery without a permit or license under applicable local laws.
Hazardous materials, including medical waste, or poisonous or flammable items, except for materials that are
(i) ORM-D or (ii) limited quantity shipment AND a Consumer Commodity, AND
In quantities that do not require placarding
Money, gift cards, lottery tickets, or transferable securities
Raw meats or shellfish (for non-grocery partners)
Endangered animal or wildlife products; items made of endangered animal or wildlife products (ivory, rhino horn, eurasian caviar, bushmeat, foie gras)
Items that promote hate or terrorist groups
Products that claim or promote specific medical outcomes
Counterfeit Products
Any item that is likely to be perceived as threatening, obscene, harassing, inappropriate, or otherwise in violation of any applicable DoorDash term or policy
