Fixing Tax Information Issues for a CP2100 Second B-Notice
Why DoorDash suspended payouts
The IRS requires DoorDash to maintain accurate legal and tax information for merchant partners. If the Tax Identification Number (TIN) and/or legal business name on file doesn’t match IRS records, DoorDash is required to suspend payouts until the issue is resolved.
Once DoorDash receives valid documentation and your information is corrected, the payout restriction can be lifted.
How to submit corrected tax information
All documents must be sent by email.
Email: [email protected]
Subject line must include “CP2100 2nd B-Notice”
Make sure the information in your Merchant Portal exactly matches the documentation you submit. Mismatches may delay review.
Non-individuals or certain sole proprietors: If your incorrect TIN is an Employer Identification Number
You must provide an IRS 147C letter confirming your Employer Identification Number (EIN).
Request a 147C letter from the IRS
Call the IRS Business & Specialty Tax line at 1-800-829-4933
Available Monday–Friday, 7 am–7 pm (local time; Alaska and Hawaii follow Pacific Time)
Be prepared to answer security questions
Update your
Ensure your legal business name and EIN match the information on the 147C letter exactly
Email the document to DoorDash
Send the 147C letter to [email protected]
Subject line must include “CP2100 2nd B-Notice”
Individuals: If your incorrect TIN is a Social Security Number
You must provide a copy of your Social Security card.
The card must clearly show your correct name and Social Security Number (SSN)
The information must match what’s listed in your
If you don’t have a valid card, you’ll need to apply for one by submitting SSA Form SS-5 to the Social Security Administration, either in person or by mail. Instructions and forms are available at ssa.gov. Allow 7–10 business days to receive your card.
If you have a valid Social Security card:
Update your information in the Merchant Portal so it matches your Social Security card
Make a copy of the card
Email the copy to [email protected] and include “CP2100 2nd B-Notice” in the subject line
What happens after you submit documents
Once DoorDash receives and verifies your documentation:
Your tax information will be updated
The payout restriction will be lifted if all requirements are met
Processing times may vary depending on document accuracy and volume.
Disclaimer: DoorDash does not provide tax advice. If you have questions about your specific tax situation, please consult a qualified tax advisor.
