Robinhood x DashPass FAQs

DashPass for Robinhood Platinum and Gold Card cardholders

Frequently Asked Questions

What is the Robinhood & DoorDash partnership?

• Eligible Robinhood Platinum and Gold Card cardholders in the US can now add their card to their DoorDash wallet and follow the prompts to receive exclusive DoorDash benefits.

What DoorDash benefits do I get as a Robinhood cardholder?

• Benefits vary based on Robinhood card type and are only available to primary cardholders. Additional terms apply.

  • Platinum Card: Complimentary DashPass membership, plus a $10 monthly promo to redeem on DoorDash. 

  • Gold Card: 6 months of complimentary  DashPass membership if you have not been subscribed to DashPass within 6 months prior to activation. After that, you’ll be auto-enrolled in DashPass at the then-current monthly rate (currently $9.99/month plus tax) until you cancel.

How do I activate my DashPass benefit as an eligible Robinhood cardholder?

• To activate your DashPass benefit:

  • Visit doordash.com or open the DoorDash app and create or log into your US DoorDash account.

  • Add your Robinhood Platinum or Gold Card as a saved payment method to ensure DashPass benefits apply at checkout.

  • Follow the on-screen prompts to activate your DashPass membership.

How does the $10 monthly promo work for Robinhood Platinum Card cardholders?

• Eligible Platinum Card cardholders receive one $10 promo per month while enrolled in the DashPash membership they activated through their Platinum Card.

  • The promo must be manually applied on delivery orders at checkout.

  • There is no minimum order value requirement to use the promo.

  • Only one $10 promo may be applied per order and cannot be combined with other DoorDash promotions, coupons, or credits.

  • The promo must be used on a single order during the calendar month it is issued; any unused value is forfeited and does not carry over to the next calendar month.

  • If you unenroll from DashPass or your DashPass is otherwise cancelled, you’ll no longer be eligible for the monthly promo.

  • Promos are non-transferable.

If I’m a Robinhood Gold Card cardholder, when will I be charged for DashPass?

• Your free DashPass trial ends 6 months after your DashPass activation date. After those 6 months, you’ll be auto-enrolled in DashPass at the then-current monthly rate (currently $9.99/month plus tax) until you cancel.

I already have a paid DashPass membership. What happens when I activate this benefit with my Robinhood Platinum Card?

• If you already have a paid DashPass membership and add your eligible Robinhood Platinum Card to DoorDash, you'll be prompted to activate your complimentary DashPass benefit. If applicable, you’ll receive a prorated refund for the unused portion of your current billing period, and you won't be charged the monthly fee for the duration of your Robinhood Platinum Card benefit period.

What happens if I upgrade from a Robinhood Gold Card to a Platinum Card?

• If you upgrade from a Robinhood Gold Card to a Robinhood Platinum Card, you'll need to activate your new Platinum Card DoorDash benefit. You can activate your Robinhood Platinum Card DashPass benefit via the Robinhood Banking app or on the DoorDash app. 

What happens if I pay for an order with a different payment method instead of my Robinhood Gold or Platinum Card??

• You don’t need to use your Robinhood card to pay for an order to receive the DoorDash benefits. Eligible Robinhood cardholders will receive their DashPass benefits as long as their Robinhood Card is a saved payment method in their DoorDash account.

What happens if I cancel my DashPass membership?

• Consequences vary based on on Robinhood card type:

  • Gold Card: If you cancel your DashPass membership during the 6-month free trial period, your DashPass benefits will cease immediately. 

  • Platinum Card: If you cancel your DashPass membership, your DashPass benefits will cease immediately and you’ll lose access to the $10 monthly promo.

Why don’t I see the Robinhood DashPass benefit in my DoorDash app? 

• Try the following steps:

  • Ensure your eligible Robinhood Platinum or Gold Card is saved in your DoorDash wallet and that you've completed the activation process.

  • Confirm your card details are correct (card number, expiration date, CVV, and billing zip code).

  • Update the DoorDash app to the latest version and sign out, then sign back in.

  • Confirm you’re unsubscribed from your existing DashPass membership. 

  • If the issue persists, contact DoorDash Support.

If I’m an eligible Robinhood Platinum Card cardholder, how do I apply my $10 monthly promo at checkout?

• To apply your $10 monthly promo:

  • Add your desired items to your cart.

  • Navigate to View Cart.

  • Apply the $10 promo on the checkout screen.

Why isn’t my $10 monthly promo appearing at checkout? 

• Verify the following:

  • The DashPass membership you activated through your Robinhood Platinum Card is active.

  • You have not already used your promo for the calendar month.

  • If the issue persists, contact DoorDash Support.

What happens if I remove my Robinhood Platinum or Gold Card from my DoorDash account?

• Robinhood DoorDash benefits are only available when your eligible Robinhood Platinum or Gold Card is saved as a payment method in your DoorDash account. You won’t be able to access these benefits if you remove your eligible Robinhood Card from your DoorDash account.

For further terms and conditions, see here.

Robinhood Platinum Card and Robinhood Gold Card are offered by Robinhood Credit, Inc. (“RCT”), and are issued by Coastal Community Bank, pursuant to a license from Visa U.S.A. Inc. RCT is a financial technology company, not a bank.