DashPass Rewards Terms & Conditions
DashPass Progressive SweepstakesOfficial Rules
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT IMPROVE YOUR CHANCES OF WINNING.SECTION [8] OF THIS AGREEMENT CONTAINS PROVISIONS THAT GOVERN HOW CLAIMS THAT YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED, INCLUDING, WITHOUT LIMITATION, ANY CLAIMS THAT AROSE OR WERE ASSERTED BEFORE THE EFFECTIVE DATE OF THIS AGREEMENT. IN PARTICULAR, SECTION [9] SETS FORTH OUR ARBITRATION AGREEMENT, WHICH WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES BETWEEN US TO BE SUBMITTED TO ARBITRATION. UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT AND TO THE EXTENT PERMITTED BY APPLICABLE LAW: (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING; AND (2) YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL ON YOUR CLAIMS. THE ARBITRATION AGREEMENT COULD AFFECT YOUR RIGHT TO PARTICIPATE IN PENDING OR PROPOSED CLASS ACTION LITIGATION.
1. ELIGIBILITY
The Progressive Rewards Sweepstakes (“Sweepstakes”) is open only to individuals who, at the time of entry:
are legal residents of the United States or the District of Columbia, excluding New York or Florida;
are at least eighteen (18) years of age or the age of majority in their jurisdiction of residence, whichever is older; and
are select DashPass members who have been expressly notified by DoorDash, Inc. (“Sponsor”) through their DoorDash account, in-app messaging, or email that they are eligible to participate in this Sweepstakes. Eligibility is not open to all DashPass users, and Sponsor reserves the right to determine participant eligibility in its sole discretion.
The following individuals are not eligible to enter or win a prize: employees, representatives, agents, directors, and officers of DoorDash, Inc. (“Sponsor”) and parent, subsidiary, or affiliated companies; any marketing agencies and any other parties involved in the administration of the Sweepstakes, including the prize provider (collectively, the “Sweepstakes Parties”) and each of the immediate family members of such excluded individuals (i.e., spouses, parents, children, siblings, in-laws, and, as applicable, the “steps” of each) and all persons living in the same household of each, whether or not related. By participating in this Sweepstakes, participants agree to be bound by these official rules (“Official Rules”) and by the decisions of the Sponsor in all matters relating to the Sweepstakes.
2. SWEEPSTAKES PERIOD
The Sweepstakes begins at 12:00 A.M. Pacific Time (“PT”) on 01/15/2026 and ends at 11:59 PM PT on 04/15/2026 (“Sweepstakes Period”). All entries must be completed and received during the Sweepstakes Period. Sponsor’s computer is the official time-keeping device for the Sweepstakes.
3. PRIZE(S) AND CONDITIONS
Each Entry corresponds to one (1) mystery prize, which will be revealed following a qualifying entry and will be either a promotion of $5, $7, $10 or $12 off your next order (“Discount Reward”) or $500 worth of DoorDash credits (“Credit Reward”).
Discounts: Rewards must be redeemed by the end of the Qualifying Period during which the Discount Reward was revealed. Discount Rewards will not carry forward to any subsequent Qualifying Period. The discount applies to the order subtotal only and does not apply to fees, taxes, or gratuity. Limit one Discount Reward per order. The Discount Reward cannot be used on orders containing alcohol or other restricted items, as determined by DoorDash, and cannot be combined with any other offers or discounts. If the full value of any discount available is not used in a single order, any remaining balance will be forfeited. Fees, taxes, and gratuity still apply. DoorDash reserves the right to cancel, modify, suspend, or withdraw this offer at any time without notice. Not valid on orders placed at Sephora, At Home, Party City, Pet Food Express, and Chick-fil-A. Should your prize be the Credit Reward, the Credit Reward will be deposited to your DoorDash account within 10 days of the prize reveal, and the Credit Reward will be deemed promotional DoorDash credits. See further terms applicable to the Discount Reward and the Credit Rewards (including promotional credits) here.
The total prize value will depend on the number of valid entries and prizes awarded. Winners are responsible for all applicable taxes.
The prize is awarded “as is” with no warranty or guarantee, either express or implied by the Sponsor. Winner is solely responsible for all federal, state, local, or other applicable taxes as well as all costs and expenses associated with acceptance and use of a prize not specified herein as being provided. Winner will provide all documentation as requested by Sponsor in order to comply with federal, provincial, local, or other applicable tax reporting requirements.
Sponsor reserves the right to substitute a prize (or portion thereof) of comparable or greater value in its sole discretion. Winner cannot substitute, transfer, or redeem the non-cash portion of the prize for cash. All prize details are at the Sponsor’s sole discretion. Limit one (1) prize per person. Sponsor is under no obligation to award more than the number of prizes stated herein.
4. HOW TO ENTER
During the Sweepstakes Period, eligible individuals may receive entries in one of the following ways (each an “Entry”). Sponsor may assign eligible participants to one of two program variants (T1 or T2) in its sole discretion. Entry limits and mechanics differ by variant, as described below.
A. Entry Through Qualifying Purchase
Eligible participants may earn Entries by completing qualifying orders on the DoorDash platform, as described in the participant’s in-app messaging, account dashboard, or promotional materials. The Sponsor may assign participants to one of the following variants, including the required number of qualifying orders, such as 2 or 4, and the applicable 30-day challenge period(s).:
Variant T1 (Single Mystery Prize Opportunity): Participants receive one (1) Entry after completing the required number of qualifying orders within a thirty (30) day challenge period, as specified to the participant in the DoorDash platform (e.g., 2 or 4 qualifying orders).
Variant T2 (Multiple Mystery Prize Opportunities): Participants may receive up to four (4) Entries per thirty (30) day challenge period by completing the required number of qualifying orders for each Entry, as shown in-app (e.g., 2 or 4 qualifying orders). Participants in the Variant T2 treatment group will be eligible to enter into three (3) consecutive thirty (30) day challenge periods. Each Entry is earned upon completing the required number of qualifying orders for each challenge period (e.g., each set of 2 or 4 qualifying orders within each 30-day challenge period).
A purchase or order is not required to enter or win. A purchase does not increase the chances of winning. Entry via purchase-based activity is treated the same as Entry via the Alternative Method of Entry (See below).
B. Alternative Method of Entry (“AMOE”) - No Purchase Necessary
To enter without placing a qualifying order, participants may enter by mail by printing their full name, mailing address, email address associated with their DoorDash account, telephone number, and the words “Progressive Rewards Sweepstakes AMOE Entry” on a blank page of paper and post the paper to:
C/O DoorDash
314 W Superior St, Suite 502
Chicago IL, 60654
Each valid AMOE submission will count as one (1) Entry toward the applicable variant assignment:
Participants assigned to Variant T1 may submit one (1) AMOE Entry per thirty (30) day challenge period.
Participants assigned to Variant T2 may submit up to four (4) AMOE Entries for each of the three (3) thirty (30) day challenge periods.
AMOE entries must be postmarked by the end of the Sweepstakes Period and received by 04/15/2026. AMOE entries may not be photocopied or otherwise mass-produced.
Entry Limits
Entry limits depend on the variant to which the participant is assigned:
Variant T1 (Single Mystery Prize Opportunity): Participants may receive no more than one (1) Entry over the thirty (30) day challenge period, whether through qualifying purchases, AMOE submissions, or a combination of both.
Variant T2 (Multiple Mystery Prize Opportunities): Participants may receive no more than four (4) Entries per thirty (30) day challenge period (or 12 (twelve) Entries across all three (3) challenge periods), whether through qualifying purchases, AMOE submissions, or a combination of both.
Entries received or generated in excess of these limits, whether through purchase activity, AMOE submissions, or any attempts to circumvent the entry process, are void.
All Entries become the property of the Sponsor and will not be acknowledged or returned.
Reward limitations and redemption (all variants):
If a participant earns and receives a reward, an active DashPass membership is required to redeem. Reward redemption timing depends on the participant’s assigned variant and will be communicated in-app: (i) for Variant T1, rewards must be redeemed within fourteen (14) days after being made available; and (ii) for Variant T2, rewards must be redeemed by the end of the applicable thirty (30) day challenge period in which the qualifying purchase activity or entry was completed. Rewards that are not redeemed within the applicable redemption window will expire and will not carry forward.
5. REQUIREMENTS OF ENTRIES:
Entry and AMOE may not contain, as determined by the Sponsor, in its sole discretion, any content that:
is sexually explicit or suggestive; unnecessarily violent or derogatory of any ethnic, racial, gender, religious, professional or age group; profane or pornographic; contains nudity;
promotes alcohol, illegal drugs, tobacco, firearms/weapons (or the use of any of the foregoing); promotes any activities that may appear unsafe or dangerous; promotes any particular political agenda or message;
is obscene or offensive; endorses any form of hate or hate group; appears to duplicate any other submitted Entries;
defames, misrepresents, or contains disparaging remarks about other people or companies;
contains trademarks, logos, or trade dress (such as distinctive packaging or building exteriors/interiors) owned by others, without permission, to the extent permission is necessary;
contains any personal identification, such as license plate numbers, personal names, e-mail addresses, or street addresses;
contains copyrighted materials owned by others (including photographs, sculptures, paintings, and other works of art or images published on or in websites, television, movies or other media), without permission, to the extent permission is necessary;
contains materials embodying the names, likenesses, voices, or other indicia identifying any person, including, without limitation, celebrities and/or other public or private figures, living or dead, without permission;
contains look-alikes of celebrities or other public or private figures, living or dead;
communicates messages or images inconsistent with the positive images and/or goodwill to which we wish to associate; and/or
violates any law.
6. WINNER SELECTION AND NOTIFICATION
For each Entry earned or received, the participant will receive one randomized mystery prize (either a Discount Reward or a Credit Reward), which constitutes the Sweepstakes prize for that Entry. The prize associated with each participant’s Entry will not be determined at the time the Entry is earned. Instead, each eligible participant will be randomly assigned a specific mystery prize in advance of entering the Sweepstakes. If the participant earns an Entry during the Sweepstakes Period, they will receive the mystery prize that was previously assigned to them. Participants who do not earn an Entry will not receive the assigned prize. The odds of receiving any particular mystery prize are based on the total number of prizes allocated and the random assignment process conducted by Sponsor prior to Entry.
For participants who submit a valid Alternative Method of Entry (“AMOE”), the Mystery Prize assigned to that participant in advance of entry will be awarded automatically once Sponsor receives and processes the participant’s AMOE submission, provided the AMOE is timely, complete, and otherwise compliant with these Official Rules. AMOE submissions are deemed received when they are delivered to the Sponsor at the address specified in these Official Rules. Upon receipt, Sponsor will verify eligibility and, if the participant has been assigned a Mystery Prize and has not exceeded the applicable Entry limit for their assigned variant, Sponsor will award the pre-assigned Mystery Prize to the participant. Participants who submit AMOE entries but who are ineligible, have exceeded applicable entry limits, or whose AMOE submissions are incomplete, invalid, or not timely received will not receive a prize.
7. LIMITATION OF LIABILITY AND RELEASE
By participating in the Sweepstakes, each Entrant agrees that the Sweepstakes Parties, and their respective parents, subsidiaries, affiliates, advertising agents and promotional partners, and all of their respective officers, directors, employees, representatives and agents (collectively, “Released Parties”) will have no liability whatsoever for, and shall be held harmless by Entrants against, any liability, for any injuries, losses or damages of any kind, including death to persons or property resulting in whole or in part, directly or indirectly, from acceptance, possession, misuse or use of the prize or participation in this Sweepstakes.
Released Parties are not responsible for lost, late, misdirected, damaged, stolen, altered, garbled, incorrect, illegible, postage-due, mutilated, incomplete or delayed entries, emails, mail or other communications, all of which will be void. Released Parties are also not responsible for problems related to unauthorized human intervention or for technical malfunctions of electronic equipment, computer online systems, servers, or providers, computer hardware or software failures, phone lines, traffic congestion on the internet or any website, or for any other technical problems including telecommunication, miscommunication or failure, and failed, lost, delayed, incomplete, garbled, or misdirected communications, which may prevent the receipt of an entry or otherwise limit an Entrant’s ability to participate in this Sweepstakes. Released Parties are not responsible for any other errors or malfunctions of any kind, whether network, printing, typographical, human or otherwise relating to or in connection with the Sweepstakes, including, without limitation, errors or malfunctions which may occur in connection with the administration of the Sweepstakes, the processing of Entries, the announcement of the prize(s) or in any Sweepstakes-related materials.
As a condition of entering, each Entrant agrees (and agrees to confirm in writing if requested by Sponsor) that to the fullest extent permitted by applicable law: (i) under no circumstances will Entrant be permitted to obtain awards for, and Entrant hereby waives all rights to claim, punitive, incidental, indirect, special, exemplary, or consequential damages and (ii) that any and all claims, judgments, and award shall be limited to actual out-of-pocket costs incurred, excluding attorneys’ fees and court costs. Furthermore, as a condition of entering, each Entrant agrees that submission of an Entry constitutes permission to use the Entrant’s name, image, likeness, voice, biographical information, and any testimonial statement provided by Entrant for purposes of advertising, marketing, and trade, in any medium in connection with the Sweepstakes, without further notice, approval, or compensation, unless prohibited by law.
8. ARBITRATION AGREEMENTTHIS SECTION [8] OF THIS AGREEMENT SHALL BE REFERRED TO AS THE “ARBITRATION AGREEMENT.”
Please read this Section 8 carefully. It requires that any and all claims between you and DoorDash be resolved by binding arbitration or in small claims court or tribunal and, to the extent permitted by applicable law, prevents you from pursuing a class action or similar proceeding in any forum.
(a) Scope of Arbitration Agreement. This Arbitration Agreement shall apply, without limitation, to all claims that arose or were asserted before, on, or after the effective date of this Agreement. You agree that any dispute or claim arising out of or relating in any way to the subject matter of the Agreement will be resolved by binding arbitration, rather than in court, except as otherwise required by law or as otherwise provided in this Arbitration Agreement. In addition, to the extent permitted by applicable law, either you or DoorDash may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). Either you or DoorDash may also, to the extent permitted by applicable law, apply to a court of competent jurisdiction for temporary or preliminary injunctive relief on the ground that without such relief the arbitration provided in this paragraph may be rendered ineffectual.
CASES HAVE BEEN FILED AGAINST DOORDASH—AND OTHERS MAY BE FILED IN THE FUTURE—THAT ATTEMPT TO ASSERT CLASS ACTION CLAIMS, AND BY ACCEPTING THIS ARBITRATION AGREEMENT YOU ELECT NOT TO PARTICIPATE IN SUCH CASES.
IF YOU AGREE TO ARBITRATION WITH DOORDASH, YOU ARE AGREEING IN ADVANCE THAT YOU WILL NOT PARTICIPATE IN OR SEEK TO RECOVER MONETARY OR OTHER RELIEF IN ANY SUCH CLASS, COLLECTIVE, AND/OR REPRESENTATIVE LAWSUIT. INSTEAD, BY AGREEING TO ARBITRATION, YOU MAY BRING YOUR CLAIMS AGAINST DOORDASH IN AN INDIVIDUAL ARBITRATION PROCEEDING. IF SUCCESSFUL ON SUCH CLAIMS, YOU COULD BE AWARDED MONEY OR OTHER RELIEF BY AN ARBITRATOR.
(b) Informal Resolution. You and DoorDash agree that good-faith informal efforts to resolve disputes often can result in a prompt, low-cost, and mutually beneficial outcome. You and DoorDash therefore agree that, before either you or DoorDash demands or attempts to commence arbitration against the other, we will personally meet and confer, via telephone or videoconference, in a good-faith effort to resolve informally any claim covered by this mutual Arbitration Agreement. For the sake of clarification only, the informal dispute resolution conferences shall be individualized such that a separate conference must be held each time either party intends to commence individual arbitration; multiple individuals initiating claims cannot participate in the same informal telephonic dispute resolution conference, unless mutually agreed to by the parties. If you are represented by counsel, your counsel may participate in the conference, but you shall also fully participate in the conference. The party initiating the claim must give notice to the other party in writing of their intent to initiate an informal dispute resolution conference, which shall occur within 60 days after the other party receives such notice, unless an extension is mutually agreed upon by the parties. To notify DoorDash that you intend to initiate an informal dispute resolution conference, email , providing your name, telephone number associated with your DoorDash account (if any), the email address associated with your DoorDash account, and a description of your claim. DoorDash may then send you an Informal Dispute Resolution Conference Request form, which you must fill out completely to initiate the informal dispute resolution conference. In the interval between the party receiving such notice and the informal dispute resolution conference, the parties shall be free to attempt to resolve the initiating party’s claims. Engaging in an informal dispute resolution conference is a requirement that must be fulfilled before commencing arbitration. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in the informal dispute resolution process required by this paragraph.
(c) Arbitration Rules and Forum. United States Consumers Only. This Arbitration Agreement is governed by the Federal Arbitration Act (“FAA”) in all respects. If, for whatever reason, the rules and procedures of the FAA cannot apply, the state law governing arbitration agreements in the state in which you reside shall apply. Before a party may begin an arbitration proceeding, that party must send notice of an intent to initiate arbitration and certify completion of the informal dispute resolution conference pursuant to Section 8(b). If this notice is being sent to DoorDash, it must be sent by email to the counsel who represented DoorDash in the informal dispute resolution process, or if there was no such counsel, then by mail to General Counsel, at 303 2nd Street, Suite 800, San Francisco, CA, 94107. The arbitration will be conducted by ADR Services, Inc. under its rules and pursuant to the terms of this Agreement. Once the notice certifying completion of the informal dispute resolution conference has been served, the party seeking to arbitrate must then file its arbitration demands with ADR Services, Inc. The demand must include (A) the name, telephone number, mailing address, and email address of the party seeking arbitration; (B) a statement of the legal claims being asserted and the factual bases of those claims; (C) a description of the remedy sought and an accurate, good-faith calculation of the amount in controversy, enumerated in United States Dollars (any request for injunctive relief or attorneys’ fees shall not count toward the calculation of the amount in controversy unless such injunctive relief seeks the payment of money); and (D) the signature of the party seeking arbitration. Disputes shall be subject to ADR Services, Inc.’s most current version of its Arbitration Rules, available as of February 3, 2023, at https://www.adrservices.com/services/arbitration-rules or by calling ADR Services, Inc. at 310-201-0010. The fees that shall apply to arbitrations administered by ADR Services, Inc. are set forth on ADR Services, Inc.’s website, available as of February 3, 2023, at https://www.adrservices.com/rate-fee-schedule/. Specifically, the fees set forth in ADR Services, Inc.’s Mass Consumer Non-Employment Arbitration Fee Schedule shall apply when twenty (20) or more arbitration claims are filed which: (X) involve the same or similar parties; (Y) are based on the same or similar claims which arise from the same or substantially identical transactions, incidents, or events requiring the determination of the same or substantially identical questions of law or fact; and (Z) involve the same or coordinated counsel for the parties. In all other circumstances, the fees set forth in ADR Services, Inc.’s General Fee Schedule shall apply, except that DoorDash will pay the portion of the initial case opening fees (if any) that exceeds the filing fee to file the case in a court of competent jurisdiction embracing the location of the arbitration. Payment of all filing, administration, and arbitration fees will be governed by ADR Services, Inc.’s rules. If the arbitrator finds that you cannot afford to pay ADR Services, Inc.’s filing, administrative, hearing, and/or other fees and cannot obtain a waiver of fees from ADR Services, Inc., DoorDash will pay them for you. Any finding that a claim or counterclaim violates the standards set forth in Federal Rule of Civil Procedure 11 shall entitle the other party to recover their attorneys’ fees, costs, and expenses associated with defending against the claim or counterclaim. If a party timely serves an offer of judgment under Federal Rule of Civil Procedure 68 or a state or local equivalent, if applicable, and the judgment that the other party finally obtains is not more favorable than the unaccepted offer, then the other party shall pay the costs, including filing fees, incurred after the offer was made.
If ADR Services, Inc. is not available to arbitrate, the parties will mutually select an alternative arbitral forum. To the extent there is a dispute over which arbitration provider shall administer the arbitration, only a court (and not an arbitrator or arbitration administrator) can resolve that dispute, and the arbitration shall be stayed until the court resolves that dispute. You may choose to have the arbitration conducted by telephone, video conference, or in person in the county where you live or at another mutually agreed location. The parties agree that all of the arbitration proceedings, including any discovery, hearings, and rulings, shall be confidential to the fullest extent permitted by applicable law. If at any time the arbitrator or arbitration administrator fails to enforce the terms of this Agreement, either party may seek to enjoin the arbitration proceeding in court, and the arbitration shall automatically be stayed pending the outcome of that proceeding.
If the arbitration award includes any injunction or a monetary award that exceeds $100,000, then either party shall have the right to appeal that award to an arbitration appellate panel. The notice of appeal must be served, in writing, on the opposing party within fourteen (14) days after the award has become final. ADR Services shall administer the appeal consistent with the JAMS Optional Arbitration Appeal Procedures, available as of February 3, 2023 at https://www.jamsadr.com/appeal/.
(d) Arbitrator Powers. The arbitrator, and not any federal, state, provincial, or local court or agency, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement including, but not limited to, any claim that all or any part of this Arbitration Agreement is void or voidable, to the extent permitted by applicable law except with respect to Section 8(f) below (Waiver of Class, Consolidated, and Representative Actions; Waiver of Public Injunctive Relief), the enforceability of which can only be determined by a court. All disputes regarding the payment of arbitrator or arbitration-organization fees, including the timing of such payments and remedies for nonpayment, shall be determined exclusively by an arbitrator, and not by any court or arbitration administrator. The arbitration will decide the rights and liabilities, if any, of you and DoorDash. Except as expressly agreed to in Section 8 of this Agreement, the arbitration proceeding will not be consolidated with any other matters or joined with any other proceedings or parties. The arbitrator may issue orders (including subpoenas to third parties, to the extent permitted by law) allowing the parties to conduct discovery sufficient to allow each party to prepare that party's claims and/or defenses, taking into consideration that arbitration is designed to be a speedy and efficient method for resolving disputes. For example, the arbitrator shall preclude oral discovery of either party’s current or former high-level officers absent a showing that the officer has unique, personal knowledge of discoverable information and less burdensome discovery methods have been exhausted. The arbitrator will have the authority to grant motions dispositive of all or part of any claim or dispute. The arbitrator will have the authority to award, on an individual basis, monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum’s rules, and this Agreement (including this Arbitration Agreement). The arbitrator will issue a written statement of decision describing the essential findings and conclusions on which any award (or decision not to render an award) is based, including the calculation of any damages awarded. The award shall be binding only among the parties and shall have no preclusive effect in any other arbitration or other proceeding involving a different party. The arbitrator shall follow the applicable law. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The arbitrator’s decision is final and binding on you and DoorDash.
(e) Waiver of Jury Trial. TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND DOORDASH WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND RECEIVE A JUDGE OR JURY TRIAL. You and DoorDash are instead electing to have all disputes resolved by arbitration, except as specified in Section 8(a) above. There is no judge or jury in arbitration, and court review of an arbitration award is limited.
(f) Waiver of Class, Consolidated, and Representative Actions; Waiver of Public Injunctive Relief. EXCEPT AS EXPRESSLY AGREED TO IN SECTION 9(g) OF THIS AGREEMENT AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND DOORDASH AGREE TO WAIVE ANY RIGHT TO RESOLVE CLAIMS WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS EXCEPT AS SET FORTH IN SECTION 8(g). CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER ENTRANT EXCEPT AS SET FORTH IN SECTION 8(g). In any case in which (1) the dispute is filed as a class, collective, or representative action and (2) a civil court of competent jurisdiction finds all or part of the Waiver of Class, Consolidated, and Representative Actions is unenforceable, the class, collective, or representative action must be litigated in a civil court of competent jurisdiction, but the portion of the Waiver of Class, Consolidated, and Representative Actions that is enforceable shall be enforced in arbitration. The portion of such dispute proceeding in court shall be stayed pending the conclusion of the arbitration. Notwithstanding any other provision in this Agreement, any claim that all or part of the waivers set forth in Section 8(f) is unenforceable, unconscionable, void, or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator. This provision does not prevent you or DoorDash from settling claims on a class, collective, or representative basis.
(g) Batch Arbitrations. To the extent permitted by applicable law, to increase efficiency of resolution, in the event 100 or more similar arbitration demands against DoorDash, presented by or with the assistance or involvement of the same law firm or organization, are submitted to an arbitration provider selected in accordance with the rules described above within a 30-day period: (A) the parties shall cooperate to group the arbitration demands into randomized batches of no more than 100 demands per batch (plus, to the extent there are fewer than 100 arbitration demands left over after the batching described above, a final batch consisting of the remaining demands); (B) claimants’ counsel shall organize and present the batched demands to the arbitration provider in a format as directed by the arbitration provider; (C) the arbitration provider shall provide for resolution of each batch as a single arbitration with one set of filing and administrative fees and one arbitrator assigned per batch; and (D) the arbitration provider shall send one set of disclosures per batch and will set up one Arbitration Management Conference per batch. You agree to cooperate in good faith with DoorDash and the arbitration provider to implement such a batch approach to resolution and fees. Disagreements over the applicability of this batch arbitration process will be settled in a single, consolidated arbitration proceeding that includes all affected parties and is resolved by a single arbitrator, subject to the requirements of this section. Notwithstanding any provision in the Agreement to the contrary, batch arbitrations shall take place in San Francisco, California, or, if the parties prefer, by video conference. The parties may also agree to conduct arbitration based on written submissions alone.
(h) Opt Out. DoorDash’s updates to these Terms and Conditions do not provide a new opportunity to opt out of the Arbitration Agreement for customers or Users who had previously agreed to a version of DoorDash’s or Caviar’s Terms and Conditions and did not validly opt out of arbitration. DoorDash will continue to honor the valid opt-outs of customers or Users who validly opted out of the Arbitration Agreement in a prior version of the Terms and Conditions. If you are a customer or User who creates a DoorDash or Caviar account for the first time on or after the effective date of these Terms and Conditions, you may opt out of this Arbitration Agreement. If you do so, neither you nor DoorDash can force the other to arbitrate as a result of this Agreement. To opt out, you must notify DoorDash in writing no later than 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, your DoorDash username (if any), the email address you currently use to access your DoorDash account (if you have one), and a CLEAR statement that you want to opt out of this Arbitration Agreement. You must send your opt-out notice to: . If you opt out of this Arbitration Agreement, all other parts of this Agreement will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may have entered into with us or may enter into in the future with us.
(i) No Effect on Independent Contractor Agreement. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, NOTHING IN THIS AGREEMENT SHALL SUPERSEDE, AMEND, OR MODIFY THE TERMS OF ANY SEPARATE AGREEMENT(S) BETWEEN YOU AND DOORDASH RELATING TO YOUR WORK AS AN EMPLOYEE OR INDEPENDENT CONTRACTOR, INCLUDING WITHOUT LIMITATION, ANY INDEPENDENT CONTRACTOR AGREEMENT GOVERNING YOUR SERVICES AS A CONTRACTOR. FOR THE AVOIDANCE OF DOUBT, IF YOU ARE A CONTRACTOR, OPTING OUT OF THE ARBITRATION AGREEMENT SET FORTH IN SECTION 8 HAS NO EFFECT ON YOUR AGREEMENT TO ARBITRATE DISPUTES COVERED BY YOUR INDEPENDENT CONTRACTOR AGREEMENT WITH DOORDASH.
(j) Survival. This Arbitration Agreement will survive any termination of your relationship with DoorDash.
(k) Modification. Notwithstanding any provision in the Agreement to the contrary, we agree that if DoorDash makes any future material change to this Arbitration Agreement, it will not apply to any individual claim(s) that you had already provided notice of to DoorDash.
(l) Entire Agreement; Severability. This Arbitration Agreement is the full and complete agreement relating to the formal resolution of disputes covered by this Arbitration Agreement. In the event any portion of this Arbitration Agreement is deemed unenforceable, the remainder of this Arbitration Agreement will be enforceable.
9. LEGAL WARNING
ANY ATTEMPT BY AN INDIVIDUAL, WHETHER OR NOT A PARTICIPANT, TO DELIBERATELY UNDERMINE THE LEGITIMATE OPERATION OF THIS SWEEPSTAKES IS A VIOLATION OF CRIMINAL AND CIVIL LAWS, AND SHOULD SUCH AN ATTEMPT BE MADE, SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES AND DILIGENTLY PURSUE ALL REMEDIES AGAINST ANY SUCH INDIVIDUAL TO THE FULLEST EXTENT PERMITTED BY LAW.
10. SPONSOR’S RESERVATION OF RIGHTS
If the Sweepstakes is not capable of running as planned for any reason, including without limitation, due to a force majeure event, pandemic, or infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes which corrupt or affect the administration, security, fairness, integrity, or proper conduct of the Sweepstakes, Sponsor reserves the right, at its sole discretion, to disqualify any individual who is responsible or who tampers with the entry process or otherwise acts in violation of these Official Rules (and void all associated Entries), and to cancel, modify, or terminate the Sweepstakes. In the event of cancellation, Sponsor reserves the right to award the prize(s) from all eligible, non-suspect entries received prior to cancellation or otherwise deemed fair and appropriate by Sponsor. In the event that an Entry is confirmed to have been erroneously deleted, lost, or destroyed, Entrant’s sole remedy shall be another Entry into the Sweepstakes. Sponsor reserves the right to modify the Official Rules for clarification purposes, even after the Sweepstakes Period has begun.
11. SEVERABILITY
All issues and questions concerning the construction, validity, interpretation, and enforceability of these Official Rules, Entrants’ rights and obligations, or the rights and obligations of the Sponsor in connection with the Sweepstakes, shall be governed by, and construed in accordance with the terms of Section 8. Sponsor’s failure to enforce any provision of these Official Rules shall not constitute a waiver of that or any other provision. If any provision of these Official Rules is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced. In the event of a conflict between these Official Rules and any marketing materials, these Official Rules will govern.
12. PRIVACY & PERSONAL INFORMATION
Any personally identifiable information collected during an Entrant’s participation in the Sweepstakes will be collected by Sponsor or its designee and used by Sponsor for the proper administration and fulfillment of the Sweepstakes and as otherwise described in these Official Rules, and in accordance with Sponsor’s Consumer Privacy Policy.
13. SPONSOR
DoorDash, Inc., 303 2nd Street, South Street Tower, 8th Floor, San Francisco, CA, 91407.
