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In-Store Rewards Terms & Conditions - United States of America

In-Store Rewards Terms & Conditions

Last updated: September 4, 2026

These terms and conditions govern the DoorDash In-Store Rewards program (the “Program”). Under the Program, DoorDash (“we,” “us,” “our”) may offer, from time to time, a promotion, discount, credit, or other incentive to you in exchange for your dining in person at an eligible restaurant and meeting certain other requirements (a “Deal”). Deals will be displayed to you in the DoorDash app if you are eligible, and you must typically take two steps to qualify for and receive a Deal: (1) “Claim” the Deal, which means you affirmatively select the Deal in the app; and (2) “Redeem” the Deal, which means you meet all of the requirements stated in the Deal that you Claimed. Deals may vary from one another, and each Deal will state all applicable details and requirements, such as: the type and/or amount of the promotion, discount, credit, or other incentive being offered (for example, the amount of DoorDash credits you will receive by successfully Redeeming the Deal); the timeframe in which the Deal must be Claimed and, once Claimed, the timeframe in which the Deal must be Redeemed; the amount of money you must spend dining in person at the restaurant, if applicable; and how to successfully Redeem the Deal (for example, by successfully checking in at the restaurant from the DoorDash app, by paying in person with an eligible payment card you have linked to your DoorDash account (as described in the Card-Linking section below), or by submitting a receipt showing that you dined in person at the restaurant). Some Deals may be limited to a certain number of customers who first Claim the Deal, which will be stated in the Deal. Redeeming a Deal typically requires dining in person at the restaurant specified in the Deal you Claimed and meeting all other requirements of the Deal. You are responsible for paying all applicable sales tax on your order. Deals cannot be applied to the purchase of alcohol where prohibited. Deals cannot be applied to takeout orders unless permitted by the restaurant. If a restaurant has multiple locations, a Deal may be limited to certain locations as stated in the Deal. Eligible restaurants are subject to change without notice. A restaurant may impose a limit of one (1) Deal redemption per table or party, regardless of how many diners at the table or in the party have Claimed the Deal. If a Deal involves receiving a discount on your order and the full value of the Deal is not used on a single order, the remaining value will be forfeited.

  • If you submit a photo of food that you ordered in connection with a Deal, your submitted photo must: (1) be of food that you ordered and received from the restaurant mentioned in the Deal during the visit in which you are Redeeming the Deal; (2) be an original photo that you have taken in the restaurant mentioned in the Deal; (3) meet the DoorDash Content Guidelines; and (4) not be only of a prepackaged item (such as a bottled or canned beverage, bag of chips, or sauce), utensils, or napkins. By submitting a photo, you grant DoorDash a perpetual, irrevocable, transferable, fully paid, royalty-free, non-exclusive, worldwide, fully sublicensable right and license to use, copy, display, publish, modify, remove, publicly perform, translate, create derivative works from, distribute, and/or otherwise use the photo in connection with DoorDash’s business and in all forms now known or hereafter invented, without notification to and/or approval by you. You represent and warrant that you are the owner of, or otherwise have the right to provide, any photo that you submit. You further represent and warrant that any photo you submit (a) does not violate any third-party right, including any copyright, trademark, patent, trade secret, privacy right, right of publicity, or any other intellectual property or proprietary right; (b) does not contain material that is false, intentionally misleading, or defamatory; (c) does not contain any material that is unlawful; (d) does not violate any law or regulation; and (e) does not violate, and is governed by, DoorDash’s Consumer Terms and Conditions.

  • If you check in at a restaurant in connection with a Deal, you must have granted the DoorDash app access to your device’s precise location and you acknowledge that, in connection with the Program, we will only access such precise location when you attempt to check in and we will not store such precise location.

  • We may, from time to time, offer you the opportunity to earn DoorDash credits by Claiming and Redeeming a specified number of Deals within a designated time period (a “Challenge”). For each Challenge, the required number of Deal redemptions, eligible order types and restaurants, amount of credits you can earn, completion period, and other details will vary and will be disclosed in the Challenge. For clarity, any credits you earn for completing a Challenge are in addition to any credits or benefits you may separately earn from Redeeming the individual Deals that make up the Challenge. We may discontinue a Challenge, or all Challenges, at any time without notice to you, even if you have already made partial progress toward completing a Challenge.

  • If you receive DoorDash credits for Redeeming a Deal or completing a Challenge, such credits are promotional credits and will expire six (6) months from the date of issue, except as otherwise stated in the Deal or to the extent prohibited by applicable law. Credits have no cash value, may not be exchanged or redeemed for cash or any equivalent, and are not intended as payment. Credits are non-transferrable and can only be redeemed for future DoorDash orders, including delivery, pickup, and grocery orders, on www.doordash.com or in the DoorDash app with the latest version, and within DoorDash service areas and service hours. Maximum amount of credits that may be earned is $600 per person per year. Credits will be issued in the currency of the country associated with your DoorDash account. Promotional credits and Deals are subject to additional terms.

  • If you submit a receipt in connection with a Deal, you are responsible for ensuring the receipt does not contain any personal information, such as a full credit card number, and we are not responsible for any personal information you submit as part of a receipt.

You must have a valid DoorDash account and an active DashPass subscription to participate in the Program. The Program is currently available only in select cities, and availability is subject to change at any time without notice. Deals are only available to select customers and customer eligibility can change at any time without notice. Only one Deal may be Redeemed per day across all restaurants, regardless of how many Deals you have Claimed. The Program is subject to change or termination at any time without notice. Any expiration date for a particular Deal will be stated in the Deal. We may remove you from the Program and may decline to issue or reclaim credits if we suspect fraud or abuse of the Program, including linking a payment card you are not authorized to use.


Card-Linking

For certain Deals, you may participate by linking an eligible payment card to your DoorDash account and paying in person with that linked card at a participating restaurant. To link a card, follow the instructions in the DoorDash app; you may link more than one eligible card. For these Deals, once you have Claimed the Deal, dining in person and paying with a linked card will automatically qualify you to earn the applicable DoorDash credits, and no check-in, photo, or receipt submission is required. Credits earned through card-linked Deals are typically issued to your DoorDash account within seventy-two (72) hours of a qualifying purchase, and you will generally receive a push notification when they are issued. Card-linking is one method of participating in the Program; it does not replace the other methods, such as checking in or submitting a receipt, which remain available for Deals that offer them.

Card-Linking Terms

These Card-Linking Terms apply to rewards programs that use card-linked offer technology, including the In-Store Rewards program and Marketplace Loyalty card-linked offers (together, the “CLO Programs”). These programs share a single card enrollment. By opting in to linking a payment card to your DoorDash account for participation in any CLO Program, you agree to these terms. Your participation in the CLO Programs is also governed by the DoorDash Consumer Terms and Conditions and the DoorDash Privacy Policy.

(i) Definitions.

  • “CLO Programs” are DoorDash in-store rewards programs that use card-linked offer technology, including the In-Store Rewards program and Marketplace Loyalty offers, as available from time to time.

  • “CLO Providers” are third-party partners that enable these programs, including Olive Group Ltd.

  • “Eligible Card” means a U.S.-issued Visa or Mastercard credit or debit card that can participate in the CLO Programs. For debit cards, the transaction must be processed as a signature debit transaction (not PIN-based) to be eligible for rewards. The following are not eligible: FSA, HSA, EBT, or government-issued prepaid cards; insurance or corporate purchasing cards (P-Cards); Visa Buxx cards; and any card not processed through the U.S. Visa or Mastercard network.

  • “Linked Card” means an Eligible Card you enroll in a CLO Program.

  • “Transaction Data” is the data monitored and collected by CLO Providers as part of your participation in the CLO Program and includes details about purchases made with your Linked Card at participating merchants, such as merchant name, merchant category, location, date, time, purchase amount, and the last four digits of your card.

(ii) Card Linking and Data Use.

When you link a card and opt into participation in a CLO Program, you authorize DoorDash to access and use Transaction Data to: provide rewards or credits for eligible purchases; identify and present relevant offers, merchants, and items; send notifications about offers and rewards; and share aggregate insights with participating merchants about the CLO Program. In addition, you authorize the CLO Providers and your card network (Visa or Mastercard) to access and use Transaction Data as necessary to operate the CLO Programs. When your card is enrolled with the card network, it is done so securely and directly with the card network. A unique identifier (a token) representing your Linked Card is used by DoorDash and the CLO Providers. The CLO Providers will never see your full credit card number. Other than Transaction Data, no additional personal information is shared with these parties unless you authorize such sharing.

(iii) Eligible Transactions.

Not all transactions can be tracked or qualify for rewards. The following are generally not eligible: PIN-based debit transactions; transactions using methods that replace a PIN (e.g., certain authentication technologies); purchases made through digital wallets or third-party apps where the card is not directly presented to the merchant; balance payments or transfers; and transactions not processed through the applicable card network.

(iv) Earning Rewards.

When you use your Linked Card for a qualifying purchase at a participating merchant, you may be eligible to earn DoorDash credits. Reward amounts, timing, and any applicable conditions will be shown in the app or in the specific offer. DoorDash reserves the right to discontinue the availability of any rewards as part of the CLO Program at any time for any reason. Any such credits are promotional credits and are subject to the credit terms described above (including the expiration, non-transferability, and annual maximum).

(v) Opting Out or Removing a Card.

You can opt out at any time by removing your Linked Card: for the In-Store Rewards program, go to In-Store Rewards > My Stuff and toggle your card off; for Marketplace Loyalty, remove your card through account settings. If your Linked Card remains linked to any CLO Program, monitoring and use of your Transaction Data as described in these terms may continue. Monitoring and use of your Transaction Data stops only when the Linked Card is removed from all CLO Programs.

(vi) Third-Party Beneficiaries.

The CLO Providers (including Olive Group Ltd) and card networks (Visa and Mastercard) are intended beneficiaries of these Card-Linking Terms and may enforce applicable provisions directly.

(vii) Disclaimers and Limitations of Liability.

With respect to the CLO Programs, the services are provided on an “as is” and “as available” basis. DoorDash and its affiliates, Olive Group Ltd, Visa, and Mastercard disclaim all warranties and conditions of any kind, whether express or implied, including any warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. To the fullest extent permitted by law, these parties will not be liable for any indirect, punitive, special, incidental, exemplary, or consequential damages arising out of or related to the CLO Programs, including any card-linked offer functionality or transaction monitoring, whether based in contract, tort, negligence, strict liability, or otherwise, even if advised of the possibility of such damages.