Troubleshooting the Dasher App
How to schedule and/or edit a Dash
Schedule a Dash
A convenient way to start a Dash is to "Schedule a Dash" to fit your needs.
In the app, go to the Schedule page.
You’ll see the upcoming days of the week at the top. Select a day.
Scroll through the nearby cities and available times.
Note: If your preferred time is not shown, we’ve reached scheduled Dasher capacity for that time slot. Our schedule is constantly updating and we suggest checking back later.
Once you see a Dash you like, tap on it to select your preferred Start and End Times.
Tap Save Dash.
That’s it! You’re now scheduled to Dash for that area, day and time.
Delete or Edit a Scheduled Dash
We understand that things may come up and you may need to delete or edit the start and/or end times for your scheduled Dash. You can do this within the app!
Go to the Schedule page.
Tap on the day you’ve scheduled a Dash.
Tap on the Scheduled tab.
Scroll through the times and tap on the Dash you’d like to delete or edit.
To delete, tap on Delete in the top right corner.
To edit the start or end time, tap on the time, select your new time, click Done and then Save Dash.
Scheduling Tips
If you don’t see a city and time that works for you (i.e. can’t schedule a dash), this means that we have enough Dashers on the road for your preferred area and time. Check back later as additional time slots may open up. Remember that you can always sign in to the app at any time and Dash Now if available.
If you have a previous Dash scheduled, you will not be able to schedule a new Dash or extend a current Dash within 30 minutes of the scheduled Dash start. This is to give you enough time to head to that scheduled area.
DoorDash Support cannot schedule (add), edit or extend your Dash. Our app updates in real time and you are able to do this in the app.
