Welcome to Movie Tickets on DoorDash!

2 min read

Welcome to Movie Tickets on DoorDash!

Movie ticket booking is currently available in select cities on iOS app only.

For help with booking queries, retrieving your ticket, cancellations, or any other issues, please text our support team at +1 844-361-9888 to get assistance.

By texting this number, you agree to receive SMS messages from DoorDash for customer support purposes. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help.

Q: How do I book movie tickets on DoorDash?

  • Find the movies icon in your iOS app, select your movie, theatre and seats in-app

  • Check your email for confirmation and ticket QR code

  • DashPass members get $20 in DoorDash credit after the movie on their first ticket order ($10 in credit on future orders)

Q: My plans changed and I can no longer make it to the movie. How does the cancellation process work?

  • Cancellations may be requested anytime before the posted showtime to receive a refund issued in DoorDash credits.

  • Unfortunately, we can’t offer partial refunds. To request a cancellation, please send us an SMS at +1 844-361-9888 and include your ticket confirmation number. By texting this number, you agree to receive SMS messages from DoorDash for customer support purposes. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help.

  • We typically respond within 1-2 business days and will issue your credits directly to your account.

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