DashPass Savings Guarantee Annual

3 min read

Annual Plan Guarantee Terms & Conditions


Eligibility: The Annual Plan Guarantee (the “Guarantee”) is available only to select users as identified in their DoorDash accounts (each, an “Eligible User”). To receive the Guarantee, an Eligible User must remain enrolled in the DashPass Annual Plan through the date the Eligible User’s DashPass Annual Plan next renews, as shown in the Eligible User’s DoorDash account (the “Guarantee Period”), and may not cancel or terminate their DashPass Annual Plan before that date.

How the Guarantee Works: As a DashPass member, Eligible Users receive a $0 delivery fee and a reduced service fee on eligible DashPass orders (the “DashPass Benefit”). The DashPass Benefit applies only to eligible orders from DashPass merchants that meet any applicable minimum subtotal requirement, as displayed in the DoorDash app. Other fees, taxes, and gratuity still apply.

DashPass Benefit Savings” means, during the Guarantee Period, the combined amount of savings from (i) the reduced delivery fee (i.e., the difference between the delivery fee for a given merchant and $0) and (ii) the reduced service fee (i.e., the difference between the standard service fee rate and the DashPass service fee rate), in each case on eligible orders placed and completed during the Guarantee Period.

If an Eligible User’s DashPass Benefit Savings during the Guarantee Period are less than $96 the amount paid for the DashPass Annual Plan) (the “Annual Subscription Fee Amount”), DoorDash will provide DoorDash promo code(s) valued as the difference between the Annual Subscription Fee Amount and the Eligible User’s DashPass Benefit Savings during the Guarantee Period (the “Savings Differential”). The Savings Differential will be rounded up to the nearest whole $1 (e.g., $3.25 rounds up to $4) and will be issued as promo code(s) for a discount on DoorDash (the “Discount”).

Discount Terms & Conditions: Eligible Users will receive the Discount in their DoorDash account after the DashPass Annual Plan renews (i.e., after the next annual billing date). The Discount must be redeemed no later than twenty-one (21) days after it is made available in the Eligible User’s DoorDash account. The Eligible User must manually select the Discount from their DoorDash wallet at checkout to redeem it.

The Discount applies only to the order subtotal. Fees, taxes, and gratuity still apply and the Discount will not reduce those charges. If the full Discount value is not redeemed on a single order, any remaining value is forfeited and will not be available for future orders. Discount not valid for the purchase of alcohol. No cash value. Non-transferable. To redeem the Discount, you must have or create a valid DoorDash account with a valid accepted payment method on file. All orders are subject to availability.

Additional Terms & Conditions: This Guarantee applies only during the Guarantee Period shown in your DoorDash account. DashPass Benefit Savings will not be calculated after the Guarantee Period ends and will not be aggregated across multiple Guarantee Periods. This Guarantee is not a product warranty. DoorDash may modify, suspend, or end this Guarantee at any time; however, changes will not reduce any Discount already issued. The DoorDash Consumer Terms & Conditions (including the DashPass Terms & Conditions in Section 13) and Terms & Conditions for Promotional Offers & Credits at DoorDash also apply.