VIP Support
Need additional support? Our Business Support Team is here to assist you with any live order issues or account requests. Please visit our Business Support Center to contact us!
Business Support Hours
Monday - Sunday
5:00AM - 9:00PM PST
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How to Reach Us
Contact Live Support | Call VIP Support at (855) 830-5429 | Email Us at [email protected]* or Contact Your Account Manager (if applicable) |
Order Status Missing/Incorrect Items Cancelling Orders Making Changes to an Order Reaching the Dasher or Restaurant | Unable to Check Out Urgent/Same-day Issue Budget is Not Reflecting on the Account Budget is Not Applying DashPass is Not Reflecting on the Account DashPass is Not Applying Promo Code is Not Applying | Account Changes Adding/Removing Employees to a Portal Adding a New Product (i.e. DashPass for Employees) Issue with Creating/Editing Budgets Invoicing Issues/Questions Work Portal Updates Creating Subteams |
*For email, please allow us 24 hours to respond.
