Overview of DoorDash Ads

6 min read

DoorDash Ads is a global commerce media platform that helps brands drive growth by reaching high-value shoppers at the moment of purchase, with flexible advertising solutions designed to tap into the DoorDash customer base. Our tools provide clear performance insights to help brands optimize results and maximize returns. With access to DoorDash’s unique customers and a fast-growing marketplace of retailers, brands can expand their reach and capture more demand across the moments that matter.

DoorDash offers both self-serve and managed service advertising solutions. Create and manage Sponsored Products and Sponsored Brands in Brand Center, or use an approved API partner, including Pacvue, Flywheel, Skai, or CommerceIQ. Spotlight, Banner Ads, and Promotions are available through managed service. Contact your DoorDash Account Executive to learn more.

Ads - CPG - Overview of DoorDash Ads - #1

DoorDash Ads products

DoorDash offers multiple products designed to help you achieve your advertising goals. Depending on your needs, you can manage these products directly in Brand Center or have your DoorDash account team support them, giving you flexibility in how you plan, launch, and optimize campaigns.

Please ensure your ads follow DoorDash Ads and Promotions Policies.

Sponsored Products

Ads - CPG - Overview of DoorDash Ads - 2

Sponsored Products is designed to increase visibility for your products and drive purchases from high-intent consumers. These ads appear across key moments in the shopper journey, helping you influence purchase decisions from discovery through checkout.

Sponsored Products ads can appear across multiple touchpoints on the consumer path to purchase:

Collections: Reach consumers browsing on store pages with spotlighted products in curated carousels.

Category page: Increase visibility as consumers browse the category aisles of the digital storefront.

Search results: Boost your products to high-intent consumers searching for relevant terms.

DoubleDash: Engage consumers immediately post-checkout as they discover new items to add to their orders.

Use Sponsored Products when your goal is to drive conversions from shoppers who are already browsing or searching for products in your category. Learn more about Sponsored Products here.

Sponsored Brands

Ads - CPG - Overview of DoorDash Ads - 3

Sponsored Brands allow advertisers to showcase their brand logo and messaging alongside a curated set of products in a shoppable carousel using custom creative. They can be used to tie your brand to seasonal occasions and tentpole moments, enabling discovery for new product innovation, and amplifying on-site promotions.

Placements

Sponsored Brands ads appear in premium placements across the DoorDash app:

  • Store page: Premium placement on retailer homepages to help consumers discover your brand as they begin shopping

  • In-store search: Reach consumers during one of the highest-intent moments in the shopping journey as they actively search for products.

  • Category pages: Increase visibility as consumers browse the category aisles of the digital storefront

Use Sponsored Brands when you want to increase brand visibility, highlight multiple products together, or support product discovery. Learn more about Sponsored Brands here.

Banners

Ads - CPG - Overview of DoorDash Ads - 4

Banner ads are high-visibility placements designed to drive broad exposure across DoorDash surfaces. 

These ads typically appear on:

  • Store pages

  • Offer sections

  • DoubleDash post-checkout pages

  • Dedicated vertical landing pages

With Banners, you can:

  • Run your ads during optimal times with Dayparting

  • Reach precise audience segments with custom audience targeting

  • Amplify retailer-specific promotions with retailer targeting

  • Promote high-value products or new items releases

Banner campaigns are subject to a spend minimum. For more information, please reach out to your Account Executive.

Spotlight

Ads - CPG - Overview of DoorDash Ads - 5

Spotlight features a large creative canvas built for static display and short-form video. These ads are prominently featured on the homepage and designed to capture attention as soon as the app opens.

With Spotlight, you can:

  • Highlight products, seasonal moments, limited-time offers, or brand stories

  • Drive customers from the homepage to a relevant destination, such as a store page, brand page, or branded collection

  • Combine rich brand storytelling with promotional messaging in a single creative experience.

Learn more about Spotlight here.

Promotions

Ads - CPG - Overview of DoorDash Ads

Promotions are advertiser-funded deals that help drive conversion through savings. DoorDash offers multiple promotion types, including $ or % off at the SKU level, buy X get $Y off, and buy $X basket value get $Y off.

Promotions are featured as badging on convenience and grocery store pages throughout the app and are typically most effective when paired with Sponsored Products or Sponsored Brands to amplify visibility.

With Promotions, you can:

  • Deploy in specific geographic regions with market targeting

  • Develop branded redemption codes to track promotion performance across multiple marketing channels with custom promo codes

  • Customize offers based on audience segments, including new, existing, and lapsed users with audience targeting

  • Align campaigns with retail-specific promotions with retailer targeting

  • Create and target custom segments

Use Promotions when you want to incentivize purchases through savings and increase conversion rates or basket size. These campaigns are subject to a spend minimum. For more information, please reach out to your Account Executive.

Offsite Ads

Ads - CPG - Overview of DoorDash Ads - 7

Offsite Ads allow advertisers to reach DoorDash audiences across a variety of search, social, and programmatic partners such as Meta, Google Shopping Ads, YouTube, Pinterest, TikTok, and The Trade Desk using DoorDash first-party data. You can drive consumers across digital channels directly to point of purchase, while measuring results with closed-loop attribution.

Offsite Ads run across:

  • Social platforms (Meta, TikTok, and more)

  • Search placements (Google Shopping)

  • Programmatic partners (The Trade Desk, Yahoo DSP, and more)

Programmatic formats include display, audio, connected TV, and more.

With Offsite Ads, you can target*:

  • High-frequency DoorDash users, including DashPass consumers

  • Shoppers who have demonstrated interest in your category based on past purchase behavior

  • Customers who have previously purchased your brand

  • New-to-brand customers by targeting category shoppers who haven't purchased your products

  • Audiences using platform-level signals, including demographics, affinities, and interests

  • Specific geographic regions that matter most to your business

*Targeting varies by channel.

Offsite Ads supports:

  • Closed-loop attribution

  • Return on ad spend (ROAS) reporting

  • New-to-brand measurement

  • Customer lifetime value (LTV) metrics

Use Offsite Ads when you want to extend your reach beyond DoorDash and re-engage high-intent audiences across external platforms. For more information, please reach out to your Account Executive.

Brand Center Overview

Brand Center is DoorDash’s commerce growth platform for CPG brands. It brings campaign management, performance reporting, retailer intelligence, and shopper behavior insights into one clear view.

In Brand Center, you can create, manage, and measure Sponsored Product and Sponsored Brand campaigns, while also gaining a broader view of how your products show up across DoorDash. Use it to understand campaign performance, monitor product availability and catalog quality, and identify opportunities to improve your brand’s presence across retailers and stores.

What you can do in Brand Center

In Brand Center, CPG brands can:

  • Create, launch, edit, and pause Sponsored Product and Sponsored Brand campaigns at any time

  • Monitor campaign and overall business performance with real time metrics, including sales, impressions, spend, ROAS, product performance, and category performance

  • Manage your product catalog and ensure items are eligible for ads

  • Identify availability, out of stock, and catalog quality opportunities, and explore shopper substitution behavior when intended products are unavailable

  • Add team members and assign roles and permissions

Brand Center is designed to give advertisers full control over campaign execution and performance analysis in one place. Certain Brand Center features are currently available only to eligible advertisers. See here for more information on how to get started with Brand Center.

What to do next