Where is my order?

1 min read

Where is my order?

From the Orders tab, tap on your order to view its status. It will either be in the process of being confirmed, at the restaurant, or on its way to you.

Once a Dasher has agreed to deliver your order, a map will appear showing their location respective to the restaurant and the delivery address. 

You can contact your Dasher directly to get the most up-to-date status on your order. To do so, below the status bar on your order, you can find buttons to call or text your Dasher. 

Please note that Dashers need to stay safe and obey the rules of the road. A Dasher can't answer your phone call or text message while driving.