Gifting FAQ

Gifting FAQ’s

You can send family, friends, and loved ones a gift delivery through DoorDash or Caviar. When sending a gift, you can customize it with a digital card and gift note.

Recipients are notified about their gift 10–15 minutes before the Dasher arrives. They can also view their card, note, and gift tracking.

Recipients do not need a DoorDash or Caviar account to receive a gift.

Recipient gift link with animated card, note, and gift tracking

How can I place a gift delivery for Caviar and DoorDash?

At checkout, look for “send as a gift” option under “Delivery Details.” The “send as a gift” page will contain a wide selection of digital cards animations. You can further personalize your card with a gift message. You will need to provide the recipient name and phone number in case the Dasher needs to contact the gift recipient at time of delivery. 

Gifting flow at checkout

What can I send as a gift through DoorDash?
*Does not apply to Caviar

DoorDash has a wide selection of gift options that you can choose from. Some popular gift categories include:

• Bakeries 

• Flowers

• Groceries  

• Beauty products

• Pet treats and toys

Do Dashers deliver gift orders differently from normal deliveries?

DoorDash notifies Dashers through the Dasher app when they are delivering gift orders. This way, they can treat each gift delivery with care and can contact the gift sender or recipient when delivery issues arise. 

What if I don’t know whether the recipient is at home while placing an order on DoorDash?
*Does not apply to Caviar

If you’re not sure when to send your gift, you can let the recipient decide. When you’re on “Send as a gift” page, you can turn on “Let Recipient Schedule” feature. This feature allows the recipient to schedule their gift up to 2 weeks out from the purchase date. We’ll notify you if the gift recipient hasn’t scheduled their gift delivery within the 2 week schedule period. 

Gifting page features “Recipient can schedule gift” toggle

Recipient gift link allows recipients to schedule their gift within 2 weeks. 

Do you offer gift cards?  

DoorDash gift cards
You can purchase gift cards through our purchase site here: https://doordash.launchgiftcards.com/. We currently offer gift cards for customers in the US, Canada, and Australia. 

Caviar gift cards
You can purchase gift cards through our purchase site here: https://caviar.launchgiftcards.com/. We currently offer gift cards for customers in the US.