Digital Video Games

Digital Video Games are now available on DoorDash for iOS, Android, and Web users in the United States!

What are Digital Video Games?

DoorDash customers can purchase eligible digital gaming products directly through the DoorDash app, including:

• Full game downloads

• In-game currency

• Subscription memberships

Digital Video Games are delivered electronically and are available exclusively through the DoorDash app or website.

How to Purchase a Digital Video Game

For iOS & Android Users

1. Sign in to the DoorDash app

2. Tap the Gaming icon on the Home Page

3. Select the digital game, game currency, or subscription you'd like to purchase

4. Enter and review the recipient information to ensure it is entered correctly

5. Tap Checkout

6. Complete payment details

7. Place your order

For Web Users

1. Sign in to the DoorDash app

2. Tap Browse All on the left navigation tab

3. Tab Gaming icon

4. Select the digital game, game currency, or subscription you'd like to purchase

5. Tap Checkout

6. Enter and review the recipient information to ensure it is entered correctly

7. Complete payment details 8. Place your order

You can also find Digital Gaming Store or eligible digital gaming products through Search.

How Delivery Works

Digital gaming purchases are delivered via email after a successful purchase.

The recipient email will include:

• Redemption code or PIN

• Redemption link (if applicable)

• Product-specific redemption instructions

Digital Video Games cannot be combined with restaurant, grocery, retail, or other DoorDash orders. Only one digital gaming product may be purchased per transaction.

How to Locate your Receipt

For iOS Users

1. Sign in to the DoorDash app

2. Tap on the Me icon in the top right corner

3. Tap on Orders

4. Tap on Receipt

For Android Users

1. Sign in to the DoorDash app

2. Tap on the Me icon at the bottom or if Me tab is not present tap on Profile icon on top right corner

3. Tap on Orders

4. Tap on Receipt

For Web Users

1. Sign in to the DoorDash app

2. Tap on the Account icon in the bottom left corner

3. Tap on Orders

4. Locate your Digital Game order

5. Tap on View Receipt

Frequently Asked Questions

Where can I find Digital Video Games?

Digital Video Games can be found:

• Under the Gaming icon on the DoorDash Home page

• Through Search in the DoorDash app

When will I receive my digital game?

• Eligible products are delivered via email after purchase.

• Delivery timing may vary slightly depending on processing requirements.

Can I purchase multiple games in one order?

• No. Only one digital gaming product may be purchased per transaction.

Can I combine a digital game purchase with another DoorDash order?

• No. Digital gaming purchases must be completed as a standalone transaction.

Can I use DoorDash Credits or Gift Cards?

• Yes. DoorDash Credits and DoorDash Gift Cards can be used to purchase Digital Video Games.

Does my game redemption code expire?

• No. Digital Video Game redemption codes do not expire unless otherwise stated by the publisher.

Why haven't I received my Digital Game email?

Order confirmation delivery can be impacted by incorrect email addresses, spam filters, corporate firewalls, and accidental deletions. Please check your spam and junk folders for an email from no-reply@doordash.com.

If you cannot locate your order confirmation email, please contact Customer Support.

Troubleshooting

I didn't receive my code

• Digital game delivery can be impacted by:

  • Incorrect email addresses

  • Spam or junk mail filters

  • Corporate or school firewalls

  • Accidental deletion of emails

Please check your spam or junk folders first.
If you still cannot locate your digital game email, contact Customer Support.

My redemption code doesn't work

Before contacting support, please:

• Verify that the code was entered correctly

• Confirm the code is being redeemed on the correct gaming platform

• Review any platform-specific redemption requirements

If the issue persists, contact Customer Support.

I entered the wrong email address

• If the recipient email address was entered incorrectly, please contact Customer Support as soon as possible.

I purchased the wrong item

• Digital Video Game purchases are final and cannot be exchanged once delivered. Please contact Customer Support if you believe an error occurred during purchase.

Redemption Instructions

Microsoft / Xbox

To redeem your digital game or content:

1. Visit microsoft.com.

2. Sign in with your Microsoft or Xbox Live account.

3. Enter your 25-digit redemption code.

4. Follow the prompts to redeem your content.

5. Download and play.

Nintendo Switch

To redeem your download code:

1. Ensure your Nintendo Switch is connected to the internet.

2. Confirm your Nintendo Switch system has the latest software update.

3. From the HOME Menu, select the Nintendo eShop icon.

4. Select Enter Code.

5. Enter your download code.

6. Select OK.

7. Follow the prompts to complete redemption.

Taxes

Applicable state and local taxes may be charged on Digital Video Game purchases where required by law.

Tax treatment may vary depending on:

• Product type

• Customer location

• State and local tax regulations

Taxes, if applicable, will be displayed during checkout before purchase is completed.

Refunds and Cancellations

All digital video game sales are final.

Once a digital game, game currency, subscription, code, or other digital content has been delivered, purchases are non-refundable and non-cancelable

Please contact Customer Support if:

• You did not receive your code

• You believe your purchase was made in error

• You experienced a technical issue preventing delivery

Digital Video Games Terms & Conditions

For Digital Video Games Terms and Conditions (US), click here.