DoorDash Gift Cards Terms and Conditions

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Gift Cards Terms & Conditions - New Zealand

Gift Cards are  issued by DoorDash Technologies New Zealand. The issue and use of Gift Cards are subject to these terms and conditions (the “Gift Card Terms and Conditions”) and also the DoorDash Terms and Conditions, including the arbitration and class waiver provision therein (collectively with the Gift Card Terms and Conditions, the “Terms and Conditions”).

Gift Cards can be purchased with, or without, a DoorDash account. However, a DoorDash account is required as the value of the Gift Card can only be used by first crediting the Gift Card’s value to a DoorDash account. 

Gift Card balances in a DoorDash account may be used to pay for any eligible order placed on DoorDash in New Zealand and to pay DoorDash fees related to an eligible order. DoorDash reserves the right to change the eligible orders at its sole reasonable discretion. 

Gift Cards will not expire and any unused Gift Card balance will remain in the applicable DoorDash account for future use. No fees apply to Gift Cards. We further reserve the right to deactivate, cancel or suspend Gift Cards when we expect fraud, unlawful activity, or any violation of the Terms and Conditions.

Gift Cards cannot be used to pay a credit card account.  Gift Cards are not redeemable for cash or refundable, except when required by applicable law. Where a refund is required by law, the applicable amount will be credited to the applicable DoorDash account for future use. Gift Cards may not be resold. Gift Card amounts may not be increased or reloaded. When making a purchase with a Gift Card-related balance that is insufficient to fully pay for the purchase, the remaining balance must be paid using another form of payment.

WITHOUT EXCLUDING ANY RIGHTS THAT MAY APPLY UNDER THE CONSUMER GUARANTEES ACT 1993, BUT TO THE FULLEST EXTENT PERMISSIBLE BY LAW, THE COMPANY SHALL NOT BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND IN ANY WAY CONNECTED WITH GIFT CARDS. THE COMPANY SHALL NOT BE LIABLE FOR ANY LOSS, DAMAGE OR INJURY WHICH MAY BE INCURRED, INCLUDING BUT NOT LIMITED TO LOSS OR IN ANY WAY CONNECTED WITH GIFT CARDS, EVEN IF DOORDASH AND/OR ITS LICENSORS HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, IN THE EVENT A GIFT CARD IS NON-FUNCTIONAL, DOORDASH WILL CREDIT THE APPLICABLE ACCOUNT WITH THE BALANCE OF THE NON-FUNCTIONING GIFT CARD, OR PROVIDE A REPLACEMENT GIFT CARD AT DOORDASH’S OPTION.

To the extent permitted by law, any dispute or claim relating in any way to Gift Cards will be resolved by binding arbitration, rather than in court in accordance with the DoorDash Terms and Conditions. Please review the DoorDash Terms and Conditions carefully to understand how disputes will be resolved and your right to opt out. For more information about Gift Cards, click here or contact the Support Team.