How Pickup Orders Work on DoorDash
How do I know when an order has been placed for pickup?
When you receive an order, it will be labeled pickup in the Fulfillment Type column if the consumer is coming to your restaurant to pickup their own order.
Can customers track pickup orders in the the DoorDash app?
Yes, customers can see the status of their order in the DoorDash app and will receive an estimated pickup time.
Can I set different prices for pickup and delivery?
Yes, you can set separate prices for pickup and delivery orders when you add an item to your menu in the Merchant Portal.
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