How to Receive DoorDash Drive On-Demand Outage Notifications

1 min read

How will I know if there's an API outage?

We'll notify you by email if an API outage affects your store.

Not every outage impacts DoorDash Drive On-Demand. Each email clearly states which surface is affected (for example, APIs Developer Portal or DoorDash's website).

How do I subscribe to outage notifications?

To receive API outage alerts by email:

  1. You can subscribe to API status updates here

  2. Enter the email address where you want to receive alerts

  3. Tap Subscribe via Email to confirm your subscription

We recommend using an email address that's regularly monitored by your operations team. For further information and assistance, contact Merchant Support.