Manage Account Access

CPG brands can control who can access their Ads Manager account and what they can do. You can add new users, assign roles, resend invitations, and update or remove access as your team changes.

Access is managed through role-based permissions, so each user only has the level of control they need.

How to access Ads Manager

To access Ads Manager, log in using your account email and password.

If you're logging in for the first time, your DoorDash Account Executive or another user on your brand account will need to add you as a user. Once added, you'll receive an email invitation to create your account.

What user roles are available to CPG brands

When adding a user, assign a role based on the level of access they need. There are three roles in Ads Manager for CPG brands:

Admin

• Manage campaigns

• View reporting

• Add, update, and remove users

Marketer

• Manage campaigns

• View reporting

Analyst

• View reports and add analytics

How to manage your team

Adding a user:

1. Log in to Ads Manager

2. Select Settings from the left-side menu

3. Click Manage Users

4. Click Add User on the right side of the page

5. Enter the user's first name, last name, and email address

6. Select a role you wish to grant the user

   • You can select View permissions by role to see specific permissions for each role

7. Click Create

The user will receive an email invitation from no-reply@doordash.com to join Ads Manager. If the person doesn’t receive an email, you can resend the invite by clicking on the vertical ellipsis icon to the right of their name and selecting Resend Invite.

Ask the user to check their spam or junk folder if the email isn't visible.

Change a user's role

In Settings, open Manage Users, select the user, choose the new role, and click Save.

Remove a user

In Settings, open Manage Users, select the user, and click Delete User.

Keep your user list up to date

Brands are responsible for maintaining the list of users who can access their Ads Manager account. Review users regularly in Manage Users, remove anyone who no longer needs access, and update roles when responsibilities change.