Invoicing Guide

In this article:

• Your DDFB Invoice

• Reading Your Invoice

• Vendor Registration

• Product Order Numbers

• Payments

• 3rd-Party Payment

• FAQ

• Contact Us

Your DoorDash for Business Invoice

Welcome to Doordash for Business invoicing!

Invoices for each month are sent out by the 1st business day of the following month. An email will be sent to the billing contact(s) we have on file, with the invoice attached in PDF format.

To ensure a smooth and successful invoicing experience, we recommend reaching out to your IT department to ensure the following emails have been allowlisted:

[email protected]
[email protected]

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Billing for Meals and DashPass works as follows:

Expensed Meals

Companies are billed each month for all employee meals where a company budget was applied. Each team in your portal will receive its own invoice, and each line item on the invoice represents a budget used in the month, rolled up into the total spent for that budget. All orders included in the invoice are based in UTC time zone. 

Itemized lists of orders are available to download in the 'Billing History' tab in the Admin Portal. See instructions to download your order history here. 

DashPass for Employees

Annual Contract
Companies are billed the month that their contract begins. The bill is an upfront payment for the full amount of users listed on the contract, for the entire duration of the contract.

Overages
Companies are billed each month for the number of users OVER the amount listed on the contract. These users must activate their benefits and be subscribed to their Employee DashPass.

Monthly Contract
Companies are billed each month for the number of users they have listed on their contract, or the total number of users who have activated their benefits and are subscribed to their Employee DashPass, whichever is higher.

If you have multiple teams or require invoicing for both Meals and DashPass, you will receive a separate invoice for each.

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Reading Your Invoice

* To find payment information for your region, please visit the Payments section below.

Example Invoice with Key
(Expensed Meals - US)
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Segment of DPE Invoice with Key
(DashPass - US)

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Vendor Registration

To add DoorDash as a vendor to your organization, please reach out to your DoorDash representative, or email us at [email protected].

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Product Order Numbers

If you require a Product Order number, or PO #, for your invoices, please reach out to your DoorDash representative, or email us at [email protected] with your information.

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Payments

Our payment terms are Net 30. Payment for each invoice is due within 30 days of receiving your invoice.

You will also find the due date for each invoice at the top right:

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How to Pay

The email you will receive with your invoice contains detailed instructions on payment options.

These options include:

• Payment via HighRadius portal (Preferred!)

• Payment via ACH or Wire

Note on Partial Payments
If you opt to pay your invoice(s) in installments, please note that you will not receive an adjusted invoice to reflect the remaining balance. You will only receive the original invoice one time, at the start of the month.

Payment via HighRadius Portal

Need to pay with ACH or credit card? DoorDash has partnered with HighRadius to offer you access to your very own invoicing portal! Sign up today to take control of your DoorDash for Business invoicing.

With HighRadius, you’ll be able to:

• View your invoices

• Access your invoicing history

• Pay with credit card

• Pay with ACH

• Set up auto-payments

• And manage your billing contacts and information

To register for HighRadius, sign up here! Be sure to have your Invoice Number and Customer ID, located on your invoice.

Note: You must be a billing contact in order to register. If you are not a billing contact for your team, please reach out to your company’s admin.

For more information, please visit our HighRadius articles:

• HighRadius for Invoice Payment

• HighRadius FAQ's

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Payment via ACH or Wire

UNITED STATES
Bank Name: JP Morgan Chase
Account Name: DoorDash, Inc.

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CANADA
DOORDASH TECHNOLOGIES CANADA, INC. 
GST : 806233722 RT0001 
QST : 1226487553 TQ 0001

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3rd-Party Placements

If your company requires payment through a 3rd-party platform, please reach out to your Doordash representative or [email protected] with your information. We currently work with Ariba, Coupa and Bill.com. Please check the information below to connect to DoorDash for Business.

Ariba

ANID: AN11153718881

How do I send a trading relationship request to a single supplier?
(Source: SAP Ariba Help Center)

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Coupa

Send an Invite / Connection Request to [email protected]
(DO NOT EMAIL [email protected] DIRECTLY)

For connection instructions, please visit the Coupa Customer Help Center.

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Bill.com

Send an Invite / Connection Request to [email protected]
(DO NOT EMAIL [email protected] DIRECTLY)

Connect to a vendor and set up ePayments
(Source: Bill.com Customer Help Center)

If you require payment through a platform not listed, please reach out to your Doordash representative or [email protected] for further assistance.

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Invoicing FAQ

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Contact Us

For further assistance with your invoicing, please reach out to your DoorDash representative, or email us at [email protected]. For time-sensitive issues, call (855) 830-5429.

For help with a live order, click here to contact our live support.