Promotional Offers and Credits Terms and Conditions

Last updated: September 26, 2025

These Promotional Offers and Credits Terms and Conditions (“Promo Terms”), in addition to DoorDash’s Consumer Terms and Conditions and Privacy Policy, apply to all DoorDash promotions and promotional credits (each, an “Offer” and collectively, “Offers”). Further, certain sections of these Promo Terms apply to specific types of Offers as indicated below. As used in these Promo Terms, “DoorDash” is defined as in DoorDash’s Consumer Terms and Conditions.

1. General

To qualify for and receive any Offer, the customer must meet the requirements indicated, as applicable, in: (a) the Offer, (b) the customer’s DoorDash account, and/or (c) these Promo Terms. Customers must have a valid DoorDash account with a valid form of accepted payment on file to use an Offer. Offers can only be redeemed for DoorDash orders on www.doordash.com or in the DoorDash app with the latest version, and within DoorDash service areas and service hours; however, some Offers may only be redeemable in the DoorDash app. For Offers available to new customers or new subscribers, as applicable, a customer will be disqualified and will not be entitled to receive the Offer if DoorDash has a record of their name, email, phone number, or credit card used in connection with a prior DoorDash order or linked to an existing active or inactive DoorDash account or if DoorDash otherwise suspects the customer of fraudulent activity. All deliveries are subject to availability. Customers must be the minimum age required by local law to order alcohol. Offers cannot be redeemed for cash or cash equivalent. Offers are not transferable and may not be auctioned, traded, copied, transferred, bartered, modified, or sold. Offers cannot be applied retroactively to prior purchases. Offers cannot be applied to the purchase of any gift cards unless explicitly stated in the Offer. Offers cannot be combined unless otherwise indicated. If a customer can order items from multiple merchants in a single order and Offers apply to more than one merchant, the customer may only be able to redeem one Offer in total for that order. DoorDash is not a retailer or seller except as otherwise provided in its Consumer Terms and Conditions. Offers cannot be applied to the purchase of alcohol where prohibited. If the full value of an Offer is not used in a single order, the remaining value will be forfeited. These Promo Terms are subject to change by DoorDash at any time. DoorDash reserves the right to modify or cancel an Offer at any time. Offers are void where restricted or prohibited by law. DoorDash’s computer is the official date/time keeping device for all Offers. The Offer-redeeming customer is responsible for paying any applicable sales tax related to the use of an Offer, and DoorDash has no obligation for payment of any tax in conjunction with the distribution or use of any Offer. Limit one Offer per person as determined by DoorDash in its sole discretion, unless otherwise indicated. Final eligibility for any Offer is determined at checkout. If there is a conflict between the terms of a specific Offer and these Promo Terms, the terms of the Offer will govern. Unless otherwise indicated, all amounts displayed in an Offer are in the currency of the jurisdiction where delivery or pickup occurs.

2. Promotional Codes

Promotional codes (“Promo Codes”) will expire on the date indicated in the communication to the customer containing the Promo Code; if no date is specified, the Promo Code will expire: (a) for Promo Codes contained in mail or email, 30 days after the date the mail or email was sent; and (b) for Promo Codes published in any form (including online), 30 days after the date on which it was last displayed to the customer. To use the Promo Code and apply it to an order, the customer should follow the instructions in the Offer. Promo Codes only apply to an order’s subtotal unless otherwise indicated in the Offer. Promo Codes may be limited to one-time use as indicated in the Offer, and one-time use Offers apply to charges associated with an order from a single merchant location only. Promo Codes cannot be applied to the purchase of alcohol where prohibited. Unless otherwise indicated in the Offer, all Promo Codes are limited to one per person. Final eligibility for any Promo Code is determined at checkout.

3. $0 or $1 Delivery Fee Offers

For any Offer that includes a $0 or $1 delivery fee on an order, other fees (including but not limited to service fee, small order fee, and regulatory response fee), taxes, and gratuity still apply. Orders containing alcohol that qualify for a $0 delivery fee Offer will be charged a $0.01 alcohol delivery fee per delivery.

4. Discounted Subtotal Offers

For any Offer that includes a discount on an order’s subtotal, fees (including but not limited to delivery fee, service fee, small order fee, and regulatory response fee), taxes, and gratuity may still apply. Discounts cannot be applied to the purchase of alcohol where prohibited. Pickup discounts are applicable only for pickup orders, and pickup is only available at participating merchants. Delivery fee discounts are applicable only to delivery orders. Discounts apply to order subtotals only, and do not apply to fees, taxes, or gratuity.

5. Promotional Credits

Promotional credits expire six (6) months from the date of issue, except as otherwise stated in the Offer or to the extent prohibited under applicable law; however, promotional credits may expire earlier if your account is deactivated or deleted. Promotional credits have no cash value, may not be exchanged or redeemed for cash or any equivalent, and are not intended as payment. Promotional credits are non-transferrable and can only be redeemed for future DoorDash orders on www.doordash.com or in the DoorDash app with the latest version, and within DoorDash service areas and service hours. Promotional credits cannot be applied to the purchase of alcohol where prohibited. Promotional credits will be issued in the currency of the country associated with your DoorDash account and can only be applied to orders in such country. Promotional credits may not be combined with any other Offer unless otherwise permitted. Promotional credits cannot be applied to the purchase of any gift cards unless otherwise permitted. Maximum amount of credits that may be earned is $500 per person per year. Promotional credits may differ from other types of DoorDash credits that you may receive, including credits that you have purchased, which are not subject to expiration and are governed by the DoorDash Purchased Credits Terms and Conditions. For the avoidance of doubt, promotional credits are Gratuitous Credits as defined in DoorDash’s Consumer Terms and Conditions.