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Storefront Privacy Policy

 

STOREFRONT IS AN ONLINE ORDERING PLATFORM CREATED BY DOORDASH, INC. STOREFRONT IS PROVIDED TO YOU BOTH BY bb.q Chicken South Arlington, TX AND DOORDASH. THE TERMS OF THE DOORDASH PRIVACY POLICY ALSO APPLY FULLY TO YOUR USE OF THE STOREFRONT SERVICES. BY USING THE STOREFRONT SERVICES, YOU ACKNOWLEDGE AND AGREE THAT YOUR INFORMATION WILL BE SUBJECT TO BOTH THIS PRIVACY POLICY AND THE DOORDASH PRIVACY POLICY.

Effective Date: July 6, 2020

Welcome to Storefront, a co-venture between DoorDash, Inc. (“DoorDash”) and bb.q Chicken South Arlington, TX (“Company,” “we,” “us,” or “our”). DoorDash and Company provides Storefront to provide information, ordering services, and delivery services regarding products offered by Company (the “Storefront Services”). Company provides this Privacy Policy (the “Privacy Policy”) to describe the information we collect, how we use it, and when and with whom we share it. Except as explicitly provided herein, this Privacy Policy applies only to information that we collect and use about you when you access or use the Storefront Services. If you do not agree to this Privacy Policy, please do not access or use the Storefront Services.

1. Information We Collect

When you use the Storefront Services, we may collect or receive information about you to provide the Storefront Services and operate our business. The types of information that we may collect about you are:

a. Information You Provide to Us Directly

We may collect information that you provide directly to us:

  • When you use our Storefront Services, e.g. when you place an order;
  • When you participate in surveys or fill out forms;
  • When you subscribe to newsletters;
  • When you register for promotions;
  • When you transmit user content to us;
  • When you request customer support and/or technical assistance; and
  • When you otherwise communicate with us through the Storefront Services.

The information you provide directly to us may concern you or others and may include, but is not limited to:

  • Name and contact information, such as phone number, address, and email address;
  • Order details;
  • Payment information; and
  • Information provided via surveys and/or other marketing research efforts.

You are not required to provide us with such information, but certain features of the Storefront Services may not be accessible or available, absent the provision of the requested information.

b. Information Collected Automatically

We also may receive and store certain information about you and your device(s) automatically when you access or use the Storefront Services. This information may include:

  • Technical Information – We may collect technical information associated with your activity on the Storefront Services and may include information related to your browser and operating system, IP address (the Internet address of your computer) unique device identifiers, and other information such as your device type. We use such information for diagnostic and statistical purposes and to administer the Storefront Services.
  • Site Usage Information – We may collect information to better understand customer traffic patterns usage of the Storefront Services. This may include the webpage that you were visiting before accessing the Storefront Services, the pages or features of the Storefront Services that you browsed to inform us which part of the Storefront Services you visit and how much time you spend there. This information is used to analyze and improve the Storefront Services and to provide our customers with a better user experience.
  • Site Preferences – We collect information about your preferences to make your use of the Storefront Services more productive through the use of cookies.
  • Location Information – We may collect and store general location information (such as IP address).
c. Information From Third Parties

We may collect information about you or others from third parties. For example, to the extent permitted by law, we may collect information from publicly-available sources. We may combine information that we collect from you through the Storefront Services with information that we obtain from such third parties and information derived from other products or services we provide.

2. Use of Cookies and Other Tracking Technologies

We use cookies, web beacons, pixels, session replay/screen capture, and similar technologies to collect information and personalize your experience with the Storefront Services.

a. Cookies

Cookies are small web files that a site or its provider transfers to your device’s hard drive through your web browser that enables the site’s or provider’s system to recognize your browser and remember certain information.

We use first-party and third-party cookies for the following purposes:

  • to make the Storefront Services function properly;
  • the improve the Storefront Services;
  • to recognize you when you return to the Storefront Services and to remember information you have already provided, such as items already in your order cart; and
  • to provide a secure browsing experience during your use of the Storefront Services.

You may disable the use of cookies by modifying your browser settings. If you choose to disable cookies you may not be able to fully experience the interactive features of the Storefront Services. For more information on cookies and how to disable cookies visit www.ftc.gov/ftc/cookies.shtm or https://www.usa.gov/optout_instructions.shtml.

b. Web Beacons

Web beacons, also known as web bugs, pixel tags or clear GIFs, are tiny graphics with a unique identifier that may be included on the Storefront Services to deliver or communicate with cookies, in order to track and measure the performance of the Storefront Services, monitor how many web visitors we have, and to monitor the effectiveness of our advertising. Unlike cookies, which are stored on the user’s hard drive, web beacons are typically embedded invisibly on webpages (or in an email).

c. Online Analytics and Advertising Technologies

We and our third-party vendors may use automated technologies (including cookie identifiers on the Storefront Services), along with other collected information, to tailor ads or deliver content when you are on the Storefront Services or on other devices, apps or websites.

d. Interest-Based Advertising

We (or our service providers) may use the information we collect, for instance, IP addresses and unique mobile device identifiers, to locate or try to locate the same unique users across multiple browsers or devices (such as smartphones, tablets, or computers), or work with providers that do this, in order to better tailor content and features and provide you with a seamless experience across devices. If you wish to opt out of cross device tracking for purposes of interest-based advertising, you may do so through your device settings. We may also use cross-device targeting to help identify our users and serve advertising. This type of advertising is often called “interest-based” or “personalized” advertising—and when it occurs on mobile apps, “cross-app” advertising.

You can learn more about interest-based advertising and how to opt-out of receiving tailored advertising by visiting (i) the Network Advertising Initiative’s Consumer Opt-Out link or (ii) the Digital Advertising Alliance’s Consumer Opt-Out link. To opt out of Google Analytics for display advertising or customize Google display network ads, you can visit the Google Ads Settings page.

Please note that even if you opt-out, you may still receive advertisements from us. However, in that case, the advertising will not be tailored to your interests. Also, we do not control any of the above opt-out links or whether any particular company chooses to participate in these opt-out programs.

3. Use of Your Information

We may use the information we collect or receive about you for various purposes.

  • To Provide You with the Storefront Services: We use your information to provide you the Storefront Services. For example, we use credit card information to complete a transaction. Your information may be available or provided to third-party service providers and that are contractually obligated to protect your information as disclosed in this Privacy Policy.
  • To Maintain, Improve, and Personalize the Storefront Services: We may use your information for our everyday business operations such as auditing and administration of the Storefront Services. Your information may also be used to improve the content and/or functionality of the Storefront Services. We may use your information to help us improve our offerings, such as using order history and trends to understand the popularity of menu items. We may also use your information to personalize your experience and our recommendations to you.
  • To Communicate with You: We use your information to communicate with you. For example, we may contact you about the status of your orders. We may also contact you with promotional offerings or other communications that may be of interest to you. In the event you contact us, we use certain information to respond to your questions and assist you with any issues that may arise in your use of the Storefront Services.
  • For Account and Network Security Purposes: We care about keeping you secure and safe while using the Storefront Services. Keeping you safe requires us to process your information, such as your device information, activity information and other relevant information. We use such information to combat spam, malware, malicious activity or security risks; improve and enforce our security measures; and to monitor and verify your identity so that unauthorized users do not gain access to your information.
  • To Maintain Legal and Regulatory Compliance: The Storefront Services are subject to certain laws and regulations which may require us to process your information. For example, we process your information to pay our taxes and to fulfill our business obligations.
  • To Enforce Compliance with Our Terms and Conditions and Policies: When you access or use the Storefront Services, you are bound to our Terms and Conditions and this Privacy Policy. We may process your information to prevent and mitigate any alleged or actual prohibited, illicit or illegal activities on the Storefront Services.
  • To Protect You, Others, and Our Business: We may use your information to protect you, others, and our business, including, without limitation, using information for fraud prevention, for enforcement of our Terms and Conditions, to comply with the law, and to protect against security risks.
4. Sharing of Personal Information with Third Parties

We may share your information in the following ways:

  • Service Providers: We may share your information with our third-party service providers for certain business purposes. This information is provided in order for them to provide us services such as payment processing, customer support and other services. These third-party service providers have access to your information only for the purpose of performing services on our behalf and are expressly obligated not to disclose or use your information for any other purpose.
  • When Required by Law: We may share your information with third parties where required to protect and defend our legal rights, protect the safety and security of users of the Storefront Services, prevent fraud, comply with the law, respond to legal process, or a request for cooperation by a government entity
  • Corporate Transactions: In the event of sale, transfer, merger, reorganization, dissolution, or similar event we may transfer your information to one or more third parties as part of that transaction, including during the negotiation of an actual or contemplated transaction.
  • With Your Consent: We also may share or disclose your information with your consent or at your direction.
5. Security

We implement administrative, technical, and physical security controls that are designed to safeguard your information. However, no online activity is ever fully secure or error-free. While we strive to protect your information, we cannot guarantee that your information is absolutely secure. Please keep this in mind when using the Storefront Services.

6. Third-Party Sites

The Storefront Services may contain links to third-party websites or services. We are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party websites or services, and not this Privacy Policy. We urge you to read the privacy and security policies of these third parties.

7. DoorDash Log-In

As a co-venture with DoorDash, you may log into the Storefront Services using your existing DoorDash account credentials. If you link a social networking service like Facebook and Google to your DoorDash account or log into your DoorDash account using a social networking service, DoorDash may collect certain information necessary to enable DoorDash to access that social networking service and your information contained within that social networking service. If you use the Storefront Services, we will also receive the information the social networking service provides to DoorDash.

8. Children’s Information

The Storefront Services are not intended for children under 13 years of age and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personally identifiable information to us please contact us at +16823238449.

9. California Do-Not-Track Disclosure

Company does not have a mechanism in place for responding to browser “do not track” signals or other similar mechanisms used to limit collection of information for use in Online Behavioral Advertising.

10. Changes to Our Privacy Policy

We may change this Privacy Policy to reflect changes in the law, our information practices or the features of the Storefront Services. If we make a material change to the Privacy Policy, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the Storefront Services, you are confirming that you have read and understood the latest version of this Privacy Policy.

11. Contact Us

If you have any questions or concerns relating to this Privacy Policy, please contact us at +16823238449.

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